Anelia Radeva

Experience

• 

  O'bos Enterprises

  May 2015 - Dec 2015

  Seasonal Sales Associate

  ◦ Ensure high levels of customer satisfaction through excellent sales service ◦ Assess customers needs and provide assistance and information on product features◦ Welcome customers to the store and answer their queries◦ Follow and achieve department's sales goals on a monthly, quarterly and yearly basis◦ Actively seek out customers in store◦ Remain knowledgeable on products offered and discuss available options◦ Cross sell products◦ Handle returns of merchandise◦ Team up with co-workers to ensure proper customer service◦ Build productive trust relationships with customers Show less

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  Raiffeisenbank Bulgaria

  Dec 2015 - Apr 2021

  Front Office Specialist

  ◦ Process all cash transactions taking place in the bank◦ Maintain accurate details of each transaction◦ Balance the currency, validate deposit slips, and issue negotiable instruments viz., draft issuances, promissory notes, traveler's checks, bills of exchange, etc.◦ Tally the full cash amount at the end of each day◦Count the cash in ATMs and TAUs/ATS's and replenish them◦ Help the customers to get through tedious banking processes◦ Guarantee security and safety of all bank and client assets via effective adherence of regular corporate and legal processes◦ Bring in new customers and open new accounts by advertising new services and boosting business referrals such as mortgages, insurances, loans, lending, etc. Show less

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  EPAM Systems

  Jan 2021 - Oct 2023

  • Software Engineer

    Jan 2023 - Oct 2023

  • Junior Software Engineer

    Jan 2021 - Jan 2023
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  EGT Digital

  Mar 2024 - now

  Frontend Game Developer