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James Smith

James Smith

Customer Service Representative

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location of James SmithGreater Bournemouth Area

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  • Timeline

  • About me

    Customer Service Manager at Travis Perkins plc

  • Education

    • Oakmead college of technology

      2006 - 2009
      Btec distinction in music Music

      Activities and Societies: Organised musical events for the school and performed in them Btec musicBtec uniformed public service (double qualification)Btec sport (outdoor activities)

    • Arts University Bournemouth

      2009 - 2012
      Bachelor of Arts (BA) honours Arts and Event Management 2:2

      Planning, organising and evaluating events.MarketingStrategic planning and theoriesBusiness plansFinancial charts

  • Experience

    • Haskins Garden Centres Ltd

      Sept 2005 - Sept 2012
      Customer Service Representative

      Providing an excellent customer service. Taking calls when assisting team leaders and using the tanoy system in-house.

    • Travis Perkins plc

      Sept 2012 - now
      Customer Service Manager

      Responsible for the service our customers receive at a face-to-face value. Housekeeping and maintaining safety in the work environment.Fork lift operator.Cashing up at the end of the business day.Telesales.Stock control.Stock replenishment.Promotions. This includes trade events and promotional displays.

  • Licenses & Certifications

    • Millenium volunteer

      Jan 2007