
Ashley Markel
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About me
Manager, Training & Development at Credit Acceptance
Education

Ludington High School
2002 - 2006High School DiplomaActivities and Societies: Softball, Basketball, Culinary Arts, National Honor Society

Western Michigan University
2006 - 2010Bachelor of Arts Education; EnglishActivities and Societies: NCTE, MEA, Alternative Spring Break, StudentsFirst, San Mateo County STEM Fair Certification: (Highly Qualified)Michigan Provisional Certificate & California Single-Subject Credential6-12 Secondary English (BA)
Experience

Fieldstone Grill
May 2008 - Dec 2010Server• Greeted guests and answered questions regarding menu options and reservations. • Assisted with upkeep of restaurant to ensure a welcoming environment for guests. • Provided exceptional service to guests and staff by communicating guest needs in a timely and respective manner. • Maintained a positive relationship with staff members.

LA's Best
Mar 2011 - Aug 2011Program Worker• Designed, planned, and facilitated recreation, education and enrichment activities for more fifty second to fifth grade students. • Supervised participants to ensure a safe and organized program. • Assisted with the planning of special projects and events. • Attended staff development workshops, and facilitated summer enrichment programs.

Archdiocese of San Francisco
Aug 2011 - Jul 2014Teacher• Instructed and assessed over 100 sixth, seventh, and eighth grade students in Science, Religion, Art, and Spelling. • Differentiated teaching, modified instruction, and developed interactive exercises and labs for thoughtful and supportive consultation and critical thinking skills. Created focused and purposeful lessons, stimulating discussions and journal writing. • Maintained a positive learning environment by establishing clear and consistent expectations and routines for student behavior and instruction. • Effectively implemented numerous research-based classroom management strategies, interventions, student centers, and thematic units. • Adapted lessons for advanced students and students with learning and hearing disabilities. • Facilitated study hall weekly for any students requiring additional support. • Planned and organized annual Science Fair in accordance with the San Mateo County STEM Fair, as well as aided in Student Government activities. Chaperoned events such as Math/Science/Physics Day at Great America, school dances, and Washington D.C./New York City Trip. Show less

Archdiocese of Chicago
Aug 2014 - Aug 2016Teacher• Instructed and assessed over 100 sixth, seventh, and eighth grade students in English Language Arts and Religion. • Accommodated and modified instruction, assignments, and strategies for students with varying reading levels, learning disabilities, emotional impairments, hearing disabilities, and learning styles. Incorporated cooperative learning groups and writing centers with clearly defined roles. • Maintained a positive learning and behavior system by establishing clear, consistent, and structured expectations and routines with a positive behavior token economy, utilizing Positive Behavior Interventions and Supports (PBIS) with Class Dojo. • Created focused and purposeful lessons, stimulating discussions, vocabulary, grammar, and writing instruction in accordance with the Common Core Curriculum, Lucy Calkins writing program, Café, Daily Five, and Fountas & Pinnell Literacy. • Facilitated Fountas & Pinnell leveled literacy intervention, benchmark assessments, and guided reading. • Formulated specific, measurable, achievable, realistic, and time-targeted (S.M.A.R.T.) goals as a member of Most Blessed Trinity Academy’s Reading Committee. Show less
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Mode Media Corporation (formerly Glam Media)
May 2015 - Oct 2016Freelance Content Contributor• Created, wrote, and shared relevant and popular content for Mode Media remotely through Mode's Content Contributor Program in which catchy titles on pop-culture, women's health and lifestyle, parenting and teaching, food, and men's health and lifestyle were pitched and approved. • Utilized Mode Media's online platform to create compelling stories based on approved titles on a weekly basis, as well as sharing these stories on social media. • Effectively communicated with appropriate staff, and accomplished each writing goal within a timely manner. Show less

Health Alliance Plan
Aug 2016 - Sept 2018Instructional Designer• Designed and facilitated corporate-wide eLearning, instructor-led, and blended instruction learning solutions. • Linked needs analysis to learning objectives and training approaches when implementing the design.• Led development of content from inception to implementation. Created custom content as needed. • Partnered with subject matter experts (SMEs) to determine learning management system (LMS) requirements, obtained information and organized it into instructional patterns suitable for all internal and external audiences. • Created detailed design documentation including storyboards, outlines, and templates. • Authored effective assessment questions, quality distractors and practiced interactions that accurately test the learner’s ability to meet the objectives. • Delivered top-quality training deliverables on time and on budget. • Developed, revised, and integrated policies and processes for HAP Individual business and performance needs to meet all state, federal, and business standards and requirements. Show less

Credit Acceptance
Sept 2018 - now• Serve as a trusted partner and consultant to the business by supporting training initiatives thatimprove performance and contribute to intrinsic value.• Engage with internal departments such as the Project Management Office, DocumentDevelopment Team, Communications and Marketing, and Corporate Legal to meet the needs ofthe business while supporting a culture of compliance.• Effectively use the ADDIE model to build learner-centric training that incorporates best practicesin adult learning theory.• Partner with business leaders and subject matter experts to assess learning gaps and analyzetraining needs.• Design corporate-wide videos, eLearning courses, instructor-led, and blended instruction learningsolutions that meet clearly defined terminal and enabling objectives.• Lead development and delivery of learning solutions for various low, medium, and highcomplexity projects managed through the Project Management Office.• Collaborate with instructional designers, trainers, training coordinator, and LMS administrator todesign learning solutions and effectively implement those solutions for the impacted groups.• Demonstrate effective project management including meeting deadlines, maintaining schedules,as well as identifying and communicating risks and dependencies.• Identify process improvement and team development opportunities and create solutions topromote growth and progress for the team and organization. Show less
Manager, Training and Development
Mar 2022 - nowSupervisor, Training & Development
Aug 2019 - Mar 2022Instructional Designer
Sept 2018 - Aug 2019
Licenses & Certifications

Child and Adult CPR & First Aid
Feb 2016- View certificate

Instructional Design Essentials: Creating Video Training
LinkedInNov 2016 - View certificate

Instructional Design Essentials: Models of ID
LinkedInOct 2016 - View certificate

Instructional Design Essentials: Storyboarding
LinkedInNov 2016 - View certificate

Camtasia 2018 Essential Training
LinkedInOct 2018 - View certificate

How to Measure Learning Effectiveness
LinkedInOct 2016 
Michigan Provisional Teaching Certificate
State of MichiganFeb 2011- View certificate

Learning Articulate Storyline 360
LinkedInOct 2018 - View certificate

Instructional Design Essentials: Adult Learners
LinkedInNov 2016 - View certificate

Instructional Design Essentials: Working with SMEs
LinkedInNov 2016
Honors & Awards
- Awarded to Ashley MarkelStudentsFirst California All-Star Teacher Award StudentsFirst Aug 2013
- Awarded to Ashley MarkelTerry Kuseske Outstanding Intern Teacher Award Nomination - Dec 2010
Volunteer Experience
Participant in Tara's Walk
Issued by Turning Point on Oct 2016
Associated with Ashley MarkelVolunteer
Issued by Cafe 458 on Apr 2008
Associated with Ashley MarkelVolunteer
Issued by Samaritan House on Apr 2008
Associated with Ashley MarkelVolunteer
Issued by Wichita Childrens Home on Apr 2009
Associated with Ashley MarkelVolunteer for HAP's Crim Festival of Races
Issued by Crim Fitness Foundation on Aug 2018
Associated with Ashley MarkelVolunteer at HAP's Crim Festival of Races
Issued by Crim Fitness Foundation on Aug 2018
Associated with Ashley MarkelCo-Lead of Women’s Team Member Resource Group (DrivHER)
Issued by Credit Acceptance on Aug 2023
Associated with Ashley MarkelParticipant, Leader, Executive Board Member
Issued by Alternative Spring Break at Western Michigan University on Jan 2007
Associated with Ashley MarkelBig Sister
Issued by Big Brothers Big Sisters of America on Jan 2006
Associated with Ashley MarkelHealth Alliance Plan Volunteer
Issued by Flint Firebirds on Jan 2016
Associated with Ashley MarkelFundraising Volunteer
Issued by HFHS Game on Cancer on Sept 2018
Associated with Ashley Markel
Languages
- enEnglish
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