Motayo Olamide

Experience

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  XCEL DIGITAL SERVICE,

  Jan 2009 - Dec 2009

  CUSTOMER SERVICE EXECUTIVE

  • Welcomed and maintained pleasant, friendly and professional demeanor with all guests, clients and co-workers.• Introduced what we do who we are to new clients.• Helped to analyze records of customer’s inquiries, purchase, service request and complaints of customers.• Makes sure that the pictures printed are without any fault or complaints before being delivered to customers• Also managed the day to day sales of the organization received money from customers, make change if need be then issue out receipts.• At the beginning of a new day, I go to the bank to make deposit of the previous day sales and file the duplicate which will be submitted to the company’s accountant.• Did follow up with phone calls on our clients. Show less

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  XCEL DIGITAL SERVICE LIMITED

  Jan 2009 - Dec 2009

  Customer Service Executive

   Welcomed and maintained pleasant, friendly and professional demeanor with all guests, clients and co-workers. Answer and reply phone calls and emails of clients on behalf of the company. Helped to analyze records of customer’s inquiries, purchase, service request and resolves products or service problems by clarifying the customer’s complaints and if need be, suggest the best solution to solve the complaints of the customers. Makes sure that the pictures printed are without any fault or complaints before being delivered to customers.  Prepare, update and maintain customer’s records by updating their information into the company’s data base. Prepare and provide daily/ weekly/monthly sales activity report. Show less

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  GbemideSouvenirs

  May 2015 - Oct 2015

  Online Customer Service Executive - freelance

  •  Assist customers using social media websites, online tools, email and phone. Follow up frequently with customers throughout the life of their complaint resolution. Ability to write, think and work quickly without losing focus. Develop a friendly rapport with customers in 140 characters or less. Speaking up and asking questions on a regular basis. Work in conjunction with staff across departments and locations, nationwide. Effective management of time and documents. Show less

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  Natural Beauty Products

  Nov 2015 - Sept 2017

  Marketer / Brand Ambassador

   Manages the intake of stocks in line with agreed stocks level to be supplied to customers. Plans and make available for new products for customers. Monitor and manage the availability of stocks. Identify new business opportunities to help grow sales and profitability.  Deliver cost effective supply solutions and achieve maximum full price sales and planned margin. Communicate trading issues and forecasts with proposed actions to senior management and customers.  Continuously monitor market activity by studying competitor’s products, gathering market intelligence in order to take appropriate commercial action. Establish critical path for development and delivery of all products. Show less

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  Chosen vessels empowerment foundation

  Sept 2017 - now

  Program Administrative Officer