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Papa Innocent Mudau

29 followers

City of Johannesburg, Gauteng, South Africa

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Timeline
About me
Retentions Professional at Prime Meridian Direct (Pty) Ltd
Education
- Invuya Institute of Learning
  2020 - 2021
  Long Term Insurance Qualification Financial Services
- Fons Luminis Secondary School
  2008 - 2012
  12
- University of Johannesburg
  2013 - 2016
  Bachelor of Commerce Bcom In Accounting
  Bcom in accounting majoring in Accounting, Auditing, Financial Management and Taxation
Experience
- EOH
  Feb 2018 - Feb 2020
  Ensuring that all complaints are acknowledged in a timely manner. Ensuring customers are kept informed throughout the complaint process. Handling complaints and finding resolutions for customers within given timescales. Full functions of a sales process (Including reporting and Internal systems) with 2 of the biggest Telecommunication service providers in Telkom and MTN under EOH Mthombo where I learned great interpersonal skills and ability to work under extreme pressure to deliver results.
  - Complaints Handler - Samsung
    Aug 2019 - Feb 2020
  - Sales Consultant - Telkom & MTN
    Feb 2018 - Aug 2019
- Bryte Insurance Company Limited
  Jul 2021 - Sept 2021
  Introduction into the world of Financial Services Provider
  - Tied Agent
    Feb 2020 - Sept 2021
  - Quality Assuarance & Customer Verifications
    Jul 2021 - Aug 2021
- Prime Meridian Direct (Pty) Ltd
  Sept 2021 - now
  Retentions Professional
  Customer Retentions and Premium Services
Licenses & Certifications
- Class Of Business - Class 1: Short term Insurance (Personal Lines)
  Integrity Academy
  Mar 2025
- RE5 Regulatory Examination
  Moonstone Business School of Excellence
  Jan 2020

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