Susan Banks

Experience

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  Thomas More College

  Jan 1988 - May 1989

  Adjunct Faculty

  Taught Introduction to Speech Communication -- required public speaking course to all grade levels.

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  Cincinnati Playhouse in the Park

  Aug 1988 - Sept 1992

  Literary Manager/Dramaturg

  Administrated the selection process for the Rosenthal New Play Prize. Served as production dramaturg for new and existing works in the regular season. Directed new play readings and special events.

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  Mad River Theater Works

  Sept 1992 - Oct 1993

  Producing Associate

  Duties included fund-raising, grant writing, directing, dramaturgy, casting, education and outreach, board relations. Directed five of eight plays in the regular season of original works with music. Organized Community events and volunteer staff for summer season.

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  Alliance of Ohio Community Arts Agencies

  Sept 1993 - Sept 1996

  Executive Director

  Directed and administrated all aspects of statewide service to arts councils, commissions, centers and professionals in the field. Developed programs, human and financial resources, services, organizational management systems and public relations. Increased membership roll 60% in two years. Developed and implemented a $80,000 National Endowment for the Arts grant program in applied technology for the Community Arts: Hook-Up Ohio. Implemented a $90,000 National Endowment for the Arts grant program in rural arts agency development. Administered a comprehensive program of technical assistance, a $42,000 regrant program, consulting, workshops, conferences, and the production of two technical assistance manuals in organizational development. Show less

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  Hurt-Battelle Memorial Library

  Mar 1997 - May 1998

  Community Relations/Adult Services

  Conducted all aspects of community relations and adult services including press releases, newsletter composition, publicity flyers and all in-library promotions. Increased activities and support for "Friends of the Library" volunteer organization. Developed, planned and implemented all adult programs and services including computer and internet training. Evaluated and developed adult materials collection. Developed and pursued private and foundation support for a library-based "Business Readiness" training program for adults re-entering the workforce. Show less

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  Plain City Public Library

  May 1998 - May 2001

  Assistant Director

  Worked with director in collection development and budget appropriations. Supervised staff development. Developed, planned and implemented cultural events, informational programs, and technology training for children, teens and adults. Conducted all aspects of community relations including press releases, newsletter composition, publicity flyers -- all in-library and media promotions. Represented organization and conducted partnerships with local businesses, business associations, schools and government bodies. Show less

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  Marysville Public Library

  Jun 2001 - May 2005

  Director

  The Director provides oversight of the daily operations of this public library that serves a population of approx. 17,000 in an exurb of Columbus, OH. Exercised full authority in personnel, financial management, library automation and information technologies, building facilities, purchasing, collection development, and community relations. Developed and managed budget in cooperation with the Clerk-Treasurer. Worked with Board of Trustees in strategic planning and resource development. Represented Library interests in community organizations. Show less

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  Kenton County Public Library

  Jun 2005 - Oct 2010

  Branch Manager

  The Erlanger Branch Manager is responsible for overseeing the daily operations of a public library with a direct service population of approximately 90,000 in a three-branch county library system serving 150,000 - branch-specific annual circulation of 1.2M items, 500,000 visitors and a staff of 60 (44 FTE). Duties include: Organize branch services, hire, train, develop and evaluate branch staff. Work as part of administrative management team in planning and policy setting for the library system. Work with Collection Development department to select and manage branch collection. Develop and monitor branch budget (approximately $3.8M of $11.5M system budget). Oversee exterior and interior maintenance of the branch facility. Certified as a Professional Level I Librarian by the Kentucky Department of Libraries and Archives.Key Accomplishments:-- Administrated system-wide community-based strategic planning process complete in May 2010. Charged with implementation of that plan in FY 2010-11.-- Instituted a team-based approach to management and supervision.-- Established close working relationships with local government, schools and nonprofit agencies and represent the library in numerous community projects including Erlanger's City Platform, "Step Forward Erlanger," "ConnectErlanger," and the Heritage Mosaic Project.-- Produced the Northern Kentucky Storytelling Festival held on library grounds in 2006-2008. Secured more than $40,000 in private funding to support programming for Festival.-- As part of a four-person team, constructed and executed a 12 hour system-wide customer service training program for more than 200 staff members. Show less

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  Multnomah County Library

  Nov 2010 - Sept 2012

  Central Library Director

  The Central Library Director is responsible for directing and overseeing daily operations of this 125,000 sq. ft. main library for this library system consistently rated among the top ten libraries in the US in all indices, serving a population of 735,000. Branch-specific annual circulation of 1.6M, 500,000 visitors, holding 900,000 volumes. Serve as a member of the library’s Executive Leadership Team and Executive Management Team to set strategic priorities, provide guidance and leadership to supervisors and managers and translate community needs into a focus for programs and services. Directly supervise a seven member Central management team and indirectly 170 public service and administrative support employees at Central Library. Supervise the development and administration of Central Library’s budget (approximately $19M of $56M system budget). Responsible for assessing long-term library service needs of the community and engaging the community in Central Library’s vision; and researching, developing and recommending strategies and programs to meet those needs. Show less

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  Carnegie Library of Pittsburgh

  Oct 2012 - Nov 2018

  Deputy Director

  The Deputy Director leads and manages library system operations by developing and implementing systems that achieve the Library’s operational and strategic goals. Acts as a member of the senior management team to effect system-wide operational change and contribute to the long and short-range direction of the Library. Establishes and evaluates budgetary, procedural and service priorities and guidelines. Responsible for providing leadership and direction to a staff of 450 for library public services through Main and Neighborhood Libraries, Collections and Technical Services, Community-wide Programs and Partnerships and the Library for the Blind and Physically Handicapped for this library system serving the city of Pittsburgh (pop. 306K) in 19 locations and as the District Library Center for Allegheny County (pop. 1.23M). While focusing on the development of internal management functions and service initiatives, also consults with individual libraries throughout the county and region, interacts with regional and state library organizations and other related community and civic associations. Represents the Library in lieu of Director during absence or as designated. Show less

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  Office of Commonwealth Libraries, PA Department of Education

  Nov 2018 - now

  The Deputy Secretary and State Librarian provides strategic leadership of library programs throughout the state. Collaborates with professional departmental personnel, local library officials, and the government community to align library service with the needs and development opportunities of the Commonwealth.Responsible for policy formulation and implementation, fiscal administration, service enhancement, constituent engagement and communication. Functions as executive director to the Governor’s Advisory Council on Library Development and recommends legislative policy. Show less The Director of Library Development is an advanced administrative and policy-making professional position that leads, directs, plans, evaluates, and administers a statewide program to improve library services, thereby improving and increasing Pennsylvanians’ access and use of library services. The Bureau of Library Development director is recognized as a statewide leader in the library profession. As such, the director is a member of the Office of Commonwealth Libraries’ leadership team, closely collaborating with and advising the Deputy Secretary and Commissioner for Libraries. Show less

  • Deputy Secretary, Commissioner of Libraries and State Librarian

    Apr 2021 - now

  • Director, Bureau of Library Development

    Nov 2018 - Apr 2021