Jacob Edmonds

Experience

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  ShopRite Supermarkets

  Jun 2005 - Nov 2006

  Cashier

  My job was to process customer orders and payments through POS software I also answered customer questions regarding store policies and sale promotions. I communicated with team members and customers about rewards and sales.

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  Macy's

  Nov 2007 - Feb 2008

  Sales

  I sold and consulted with customers about innovative luggage brands. I created and implemented sales strategies to increase monthly revenue for the department. My job included staying organized and using inventory audits to replenish the sales floor.

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  Venice Avenue Residential Community

  Feb 2008 - Aug 2010

  Direct Support Professional

  Served as family hospital and physician initial contact point for individual patients. Resolved patient disputes between staff and other patients on a regular basis. Oversaw daily facility cleaning and straightening tasks. Assisted patients with personal hygiene family visits and budgeting. Maintained and updated family appointment records. Distributed patient mail on a daily basis. Monitored distribution of patient medications as necessary.

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  Target

  May 2010 - Mar 2013

  Senior Target Protection Specialist

  I investigated incidents of fraud and theft by the use of video surveillance. I assisted Law Enforcement agencies by collecting and gathering data for the prosecutor. Conducted routine apprehensions of shoplifters and maintained records of a shoplifter. I verified financial discrepancies. I resolved customer complaints and problems by using CCTV software.

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  Metro One LPSG

  Mar 2013 - Oct 2013

  Field Manager

  Led and enforced company safety policies and procedures. Managed security loss prevention with more than 50 security guards. Served as the primary point of contact between Metro One and several clients like Home Depot, CVS, and Walmart. Responsible for arranging guards for special events. Initiated and executed internal investigations when necessary. Perform store visits and inspections to improve employee performance. Ensured payroll and incident report were completed in a timely manner.

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  CVS Health

  Oct 2013 - Jan 2016

  Assistant Store Manager

  Performed essential administrative and labor management duties. Achieve financial goals by formulating price policies, setting sale promotions, analyzing budget concerns. Completed store operational requirements by assigning employees to task. Filed paperwork, budgeting payroll, ordering products and store supplies. Reviewed all safety and loss prevention guidelines with team members. Executed customer Service responsibilities such as greeting customers, providing customer assistance and completing transactions. Facilitated financial and client satisfaction results in meetings. Show less

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  Gwinnett County Government

  Feb 2016 - Jul 2016

  Police Recruit

  While in a classroom setting, I completed training in juvenile law, fingerprints, and crimes against children. Investigation training in robbery, gang, and controlled substances. Police training in firearms, defensive tactics, and emergency vehicle operations. Knowledgeable in criminal procedure and motor vehicle law in the state of Georgia.

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  Georgia Department of Juvenile Justice

  Oct 2016 - Jul 2017

  Youth Justice officer

  Monitored and provided on-site intervention for youthful offenders in moments such as fighting, escape attempts, and poor behavioral incident. I also provided a safe, secure, and clean environment for the habilitation and custody of youth without endangering private citizens, other residents, staff, or property.

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  Advantage Surveillance, Inc.

  Jul 2017 - Aug 2017

  Private Investigator

  My job was to investigate insurance claims regarding injuries by collecting, gathering, and analyzing evidence found while in the field. I mainly performed live surveillance to determine if a claimant is performing a rigorous activity that would rule out injuries in worker's compensation claim video camera and photos. I reported all activity to the insurance company for final determination.

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  Gwinnett County Sheriff's Office

  Sept 2017 - now

  Master Deputy Sheriff- Public Information Officer

  I am currently a Public Information Officer assigned to the Communications Unit. Before working as a P.I.O. at the Gwinnett County Sheriff's Office, I was assigned to the Jail Operations Division where I worked in special units like Rapid Response Team, Executive Protection Unit, and Mobile Field Force. The Gwinnett County Sheriff's Office Communications Unit and I are currently the main point of contact between news reporters, companies, and other government agencies. My duties include creating social media content, video production, video editing, and event coordinating. I Prepare press releases and coordinate press conferences to inform the public of important information. Show less

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  E-Edits

  Feb 2019 - now

  Videographer

  My videography business E-Edits operates video cameras in various settings, such as on location or in the studio, to capture high-quality professional videos. My role also includes setting up and managing production equipment, encompassing audio and lighting gear. Additionally, I am proficient in utilizing editing software such as Davinci Resolve Studio to edit video segments acquired from Dji Drone and 4k Sony camera footage.