Hildah Chao Mnjala

Experience

• 

  Ipsos

  Mar 2010 - Dec 2012

  Researcher

  Duties included but not limited to...-Moderating In-Depth Interviews (IDIs) in different parts of Kenya and In-home visits within Nairobi.-Helping Research Executives in doing their reports -Doing simultaneous translations for foreign clients (Swahili- English)-Conducting Ethnographies in different parts of the country-Supervising respondent field recruitment for Market research

• 

  Wes And Abbot Consults

  Jun 2010 - Dec 2011

  Monitoring And Evaluation Assistant

  Duties included but not limited to...- Assisting in organizing Focus Group Discussions (FGDs) in liaison with field mobilizes.- Assisting in the administration of FGDs- Recording and making summaries of proceedings at the FGDs and transcribing the recorded material

• 

  Research Guide AFrica

  Mar 2012 - Jun 2013

  Qualitative Researcher

  Duties included but not limited to...- Moderating Focus Group Discussions (FGDs)- Supervising Field recruitment of respondents- Transcribing recorded materials from the FGDs- Assisting Project managers in writing the reports

• 

  Digital Divide Data (DDD Kenya)

  Jun 2013 - Jun 2016

  Research Assistant
• 

  Digital Divide Data (DDD Kenya)

  Nov 2016 - May 2021

  Worked for the Digital Skills Observatory (DSO) Project,in partnership with the Mozilla Foundation.The Digital Skills Observatory was a research projectdesigned to deepen the understanding of low-incomefirst-time smartphone users. With a strong focus onlearning and adoption behaviors, the project aimed tostudy the impact of digital skills training on confidenceand agency with respect to the adoption of smartphonetechnology, mobile applications, the web, and DigitalFinancial Services (DFS).Worked on the Kenya Financial DiariesA Highlight: Kenya Financial Diaries. DDD Kenya with funding from FSD Kenya and the Gates Foundation, we undertook a detailed study of the financial lives of 300 low-income Kenyan households for more than one year. Show less

  • Analyst, Field Research

    Jun 2018 - May 2021

  • Research Supervisor

    Nov 2016 - Jun 2018
• 

  Digital Divide Data (DDD)

  May 2021 - Jan 2022

  Project Manager - Research

  DDD delivers Digital Content, Data and Research Services while creating sustainable tech jobs for global youth.I was the Project Manager for the Family Search Project, Kenya & Uganda Operations, in charge of more than 600 field managers and agents across the country.

• 

  Uraia Trust

  Jul 2022 - now

  Programmes - Monitoring & Evaluation

  Uraia’s work focuses on citizenship. We contribute to the progress of Kenya through the development of its most important resource- citizens (raia in Swahili).I am responsible for execution of programme activities to enhance the efficient delivery of Uraia’s civic education and engagement activities in line with its mission. My role involves supporting the facilitation of efficient research and documentation, learning, monitoring and evaluation of Uraia’s programmes.