Michelle Tan

Michelle Tan

Assistant Manager, Regional Business Development

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  • Timeline

  • About me

    Head of Business Management , Global Wealth Management | COO | Digital Transformation | Change Management | Data & Analytics |

  • Education

    • Stanford University

      2001 - 2002
      Master’s Degree Management Science

      Masters of Science, Management Science and Engineering

    • Cornell University

      1998 - 2001
      Bachelor’s Degree Electrical and Electronics Engineering

      Bachelors of Science, Electrical Engineering

  • Experience

    • QB Pte Ltd

      Nov 2002 - Nov 2004
      Assistant Manager, Regional Business Development

      Worked with CEO during QB's start-up phase to define company’s local and regional expansion strategy. Acquired key merchants for contactless payments and developed financial analysis and pricing strategy for key merchants

    • KPMG Singapore

      Nov 2004 - Sept 2006
      Manager, Transaction Services

      Provided financial advisory services such as financial due diligence, financial forecast review and completion assistance to global corporations in M&A transactions spanning multiple industries

    • DBS Bank

      Sept 2006 - Jun 2007
      Associate, Investment Banking , M&A Advisory

      Financial adviser in a wide range of M&A transactions such as take-over offers, joint-ventures, divestments, corporate restructuring and management buyouts

    • Temasek

      Jul 2007 - Sept 2016
      Associate Director

      Actively managed a multi-billion Financial Services investment portfolio to deliver strong investment returns, covering both Public Market and Private Equity transactions across developed and emerging markets - Originated, structured and executed major investments and divestments across US, Europe and Latam- Led commercial and financial due diligence and negotiation of legal documents - Conducted in depth business analysis and modelling of major FIs to deliver portfolio recommendations to improve returns - Led regular engagement with CEO / CFO of portfolio companies on business strategy and financial forecasts Show less

    • Sumitomo Mitsui Banking Corporation

      Nov 2016 - May 2017
      Head of Singapore , Wealth Management

      Strategic client coverage of Singapore UHNW and family offices with a focus on M&A and Private Equity (PE)

    • Citi

      Jul 2017 - Jul 2018
      SVP, Retail Strategy & Digitisation Lead (APAC)

      Managed business digitization initiatives to transform Citi’s Wealth business, grow digital revenue streams, improve operating efficiency and enhance digital client value proposition

    • Standard Chartered Bank

      Aug 2018 - now

      - As Chief of Staff to the Global Head since 2022, spearheaded business transformation initiatives resulting in record financial performance - Crafted strategic priorities to position the organization as a leading international Wealth Manager, with a strategic emphasis on end to end digitization and product innovation- Implemented robust dashboard systems to provide actionable data insights, monitor key performance indicators (KPIs), and drive digital adoption across the organization- Orchestrated client engagement campaigns across markets to deepen Wealth cross-sell, resulting in robust double-digit growth in New to Wealth clients- Developed a comprehensive growth strategy to exponentially scale the Discretionary Portfolio Management (DPM) business - Conceptualized and executed a business plan and operating model for a digital-first Wealth proposition- Took charge of initiatives aimed at enhancing organizational design, optimizing cost efficiency, and improving employee engagement, thereby driving operational excellence across the organization Show less - Collaborated closely with senior management to define the strategic trajectory for the Retail Bank and Corporate Bank to achieve double-digit Return on Tangible Equity (ROTE)- Conceptualized a holistic strategy to transform the Affluent and Wealth business, focusing on digitalization, client acquisition, personalized advice, and client coverage- Spearheaded the strategic evaluation of the AME franchise, resulting in the strategic exit from 7 sub-scale markets, thereby streamlining operations and improving returns - Articulated strategic priorities and identified growth levers instrumental for the turnaround of key markets, optimizing performance and capitalizing on emerging opportunities.- Led critical projects to optimize the Group structure and reduce the Cost of Funds, positioning the organization for sustained growth and profitability Show less

      • Head Of Business Management, Global Wealth Management

        Jan 2022 - now
      • Executive Director, Group Strategy

        Aug 2018 - Dec 2021
  • Licenses & Certifications

    • CMFAS 1B, 4A, 6 & 6A

      IBFSG - The Institute of Banking & Finance Singapore
      Jan 2006
    • Dalio Market Principles , Certificate in Investment Principles

      Wealth Management Institute (WMI)
      Apr 2023
    • CACS 1 & 2

      IBFSG - The Institute of Banking & Finance Singapore
      Jan 2006
    • Digital Transformation and Change Management

      RISE by BCG U
      Nov 2024