
Michelle Tan
Assistant Manager, Regional Business Development

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About me
Head of Business Management , Global Wealth Management | COO | Digital Transformation | Change Management | Data & Analytics |
Education

Stanford University
2001 - 2002Master’s Degree Management ScienceMasters of Science, Management Science and Engineering

Cornell University
1998 - 2001Bachelor’s Degree Electrical and Electronics EngineeringBachelors of Science, Electrical Engineering
Experience

QB Pte Ltd
Nov 2002 - Nov 2004Assistant Manager, Regional Business DevelopmentWorked with CEO during QB's start-up phase to define company’s local and regional expansion strategy. Acquired key merchants for contactless payments and developed financial analysis and pricing strategy for key merchants

KPMG Singapore
Nov 2004 - Sept 2006Manager, Transaction ServicesProvided financial advisory services such as financial due diligence, financial forecast review and completion assistance to global corporations in M&A transactions spanning multiple industries

DBS Bank
Sept 2006 - Jun 2007Associate, Investment Banking , M&A AdvisoryFinancial adviser in a wide range of M&A transactions such as take-over offers, joint-ventures, divestments, corporate restructuring and management buyouts

Temasek
Jul 2007 - Sept 2016Associate DirectorActively managed a multi-billion Financial Services investment portfolio to deliver strong investment returns, covering both Public Market and Private Equity transactions across developed and emerging markets - Originated, structured and executed major investments and divestments across US, Europe and Latam- Led commercial and financial due diligence and negotiation of legal documents - Conducted in depth business analysis and modelling of major FIs to deliver portfolio recommendations to improve returns - Led regular engagement with CEO / CFO of portfolio companies on business strategy and financial forecasts Show less

Sumitomo Mitsui Banking Corporation
Nov 2016 - May 2017Head of Singapore , Wealth ManagementStrategic client coverage of Singapore UHNW and family offices with a focus on M&A and Private Equity (PE)

Citi
Jul 2017 - Jul 2018SVP, Retail Strategy & Digitisation Lead (APAC)Managed business digitization initiatives to transform Citi’s Wealth business, grow digital revenue streams, improve operating efficiency and enhance digital client value proposition

Standard Chartered Bank
Aug 2018 - now- As Chief of Staff to the Global Head since 2022, spearheaded business transformation initiatives resulting in record financial performance - Crafted strategic priorities to position the organization as a leading international Wealth Manager, with a strategic emphasis on end to end digitization and product innovation- Implemented robust dashboard systems to provide actionable data insights, monitor key performance indicators (KPIs), and drive digital adoption across the organization- Orchestrated client engagement campaigns across markets to deepen Wealth cross-sell, resulting in robust double-digit growth in New to Wealth clients- Developed a comprehensive growth strategy to exponentially scale the Discretionary Portfolio Management (DPM) business - Conceptualized and executed a business plan and operating model for a digital-first Wealth proposition- Took charge of initiatives aimed at enhancing organizational design, optimizing cost efficiency, and improving employee engagement, thereby driving operational excellence across the organization Show less - Collaborated closely with senior management to define the strategic trajectory for the Retail Bank and Corporate Bank to achieve double-digit Return on Tangible Equity (ROTE)- Conceptualized a holistic strategy to transform the Affluent and Wealth business, focusing on digitalization, client acquisition, personalized advice, and client coverage- Spearheaded the strategic evaluation of the AME franchise, resulting in the strategic exit from 7 sub-scale markets, thereby streamlining operations and improving returns - Articulated strategic priorities and identified growth levers instrumental for the turnaround of key markets, optimizing performance and capitalizing on emerging opportunities.- Led critical projects to optimize the Group structure and reduce the Cost of Funds, positioning the organization for sustained growth and profitability Show less
Head Of Business Management, Global Wealth Management
Jan 2022 - nowExecutive Director, Group Strategy
Aug 2018 - Dec 2021
Licenses & Certifications

CMFAS 1B, 4A, 6 & 6A
IBFSG - The Institute of Banking & Finance SingaporeJan 2006.webp)
Dalio Market Principles , Certificate in Investment Principles
Wealth Management Institute (WMI)Apr 2023
CACS 1 & 2
IBFSG - The Institute of Banking & Finance SingaporeJan 2006
Digital Transformation and Change Management
RISE by BCG UNov 2024
Languages
- enEnglish
- chChinese
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