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Irene Markjonathan

Irene Markjonathan

Intern

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location of Irene MarkjonathanNigeria

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  • Timeline

  • About me

    Sustainability Writer | Green Technology Content Specialist | Passionate Scientist in Molecular Biology & Mental Health | Creative Storyteller

  • Education

    • University of Lagos

      2016 - 2021
      Bachelor of Science - BS Microbiology, General

    • The African Leadership University

      2024 - 2024
      AI Career Essentials (AICE)

    • INCO Academy

      2024 - 2024
      Green Digital skills

  • Experience

    • Central research laboratory, Unilag (SEAPHAGES)

      Oct 2019 - Jan 2020
      Intern

    • Co-creation Hub (CcHUB)

      Nov 2021 - May 2022
      Learning Facilitator

    • Sure foundation polytechnic

      Apr 2022 - Apr 2023
      Graduate Assistant

    • Markchercy empire

      Apr 2023 - Jun 2023
      Personal Assistant

    • Lagos Food Bank

      Sept 2023 - now
      Volunteer

    • Access Bank Plc

      Dec 2023 - now
      Customer care operator

      Identified and address opportunities to enhance the digital banking experience, resulting in a 25% increase in online banking usage.Manage customer accounts and transactions, processing an average of 50 transactions daily.Resolve customer complaints efficiently, reducing complaint resolution time by 30%.Collaborate with colleagues to address complex customer issues, fostering a cohesive support team.

  • Licenses & Certifications

    • Email Marketing: Strategy and Optimization

      LinkedIn
      Jul 2025
      View certificate certificate

    • Green Digital Skills

      INCO
      Feb 2024

    • Email and Newsletter Marketing Foundations

      LinkedIn
      Aug 2025
      View certificate certificate