Musavvirul Shadab Mohammed

Experience

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  Bharat Sanchar Nigam Limited

  Jan 2013 - Feb 2013

  Telecom Trainee

  Projects Completed such as GSM & "4G LTE Access Network Using Matlab Simulation" and got certified from "BSNL" on project completion

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  Flex

  Dec 2013 - Aug 2016

  Senior Analyst , Supply Chain Vertical

  Summary :Effectively managed and developed processes for Agile and Waterfall software development life cyclePossess the hands on experience in building the team from scratch, managing the transition, working with the team and customer across the globe. Effective communicator, able to manage the clear expectations of internal and external stakeholders and worked efficiently on micro strategy increasing productivity by 99% with the help of Kaizen.Project Responsibilities : - Handled team size of 10 people.- Technical support on ERP’s such as – Baan, Infimacs, E10K, SAP, Etc.,- Worked on digital applications such as SharePoint, JIRA, Agile, Etc., - IT Audit, Mobile Application Testing, Web application testing.- Identifying the Vulnerabilities & Cyber Attacks- Clearing Challenges related to Servers & Operating Systems.- Worked on System related issues. Show less

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  E-Wallet Solutions FZ LLC

  Sept 2016 - Mar 2018

  Head Of Information Technology

  Led the development of an E-wallet product based on market needs, working with key departments to define business objectives and strategy. Defined product vision and features, managed product development sprints, and documented processes for developers. Collaborated with sales, marketing, and support teams to ensure revenue and customer satisfaction goals. Coordinated with compliance to meet jurisdictional requirements and worked with telecommunication vendors and partners to ensure seamless integration. Show less

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  KALIMAT TELECOM

  Apr 2018 - Jul 2022

  Telecommunications Manager

  Manage configuration and installation of network hardware and software, as well as network repairs and upgradesEnsure network and computer system securityCollect network data for evaluation, with an eye to continual improvementHelp identify and implement improvements where neededHelp to quickly identify and resolve network issuesHandling Team and ensure day to day activities are performed.

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  Trade Links General Trading & Logistics Company

  Apr 2018 - now

  Information Technology Solutions Developer

  Experienced ServiceNow ITOM Solutions Developer with a strong background in managing client relationships and delivering efficient IT operations management solutions. Skilled in implementing ServiceNow workflows and automating IT processes to enhance operational performance. Also proficient in cybersecurity, ensuring secure system integration and protection of critical data. Passionate about optimizing IT services and providing innovative solutions that drive business success.

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  One Gold International Advertising & Marketing WLL

  Aug 2020 - Oct 2024

  Director of Information Technology

  As CEO of One Gold International Company, I drive profitability by setting strategic goals and managing organizational structure. I lead high-performing teams, oversee business operations, ensure adherence to legal and ethical standards, and foster key partnerships to promote growth and market success.

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  Muzello Private Limited

  Sept 2020 - now

  Director of Operations

  Driven, top-performing Chief Executive officer experience in both the Software and Whole Sale division of the e-commerce Industry. Expertise in identifying and capitalizing upon market opportunities to introduce new product lines, reposition existing ones, and drive revenue/earnings growth in highly competitive markets. Creates and implements strategic plans focused on driving sales and merchandising programs that are consistent with the company's short and long-term objectives. Consistently demonstrates professionlism, integrity, and a postive attitude that builds and fosters business relationships with top-tier clients.Specialties: Brand and identity, Account Management / Retention, Closing Deal's, Skilled in launching new product lines and building brand awareness. Show less

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  Ooredoo Kuwait

  Jul 2022 - Sept 2023

  Technical Lead

  1. Responsibilities on Telecom VAS Network with various telecom protocols and nodes in infrastructure.2. To Work on VAS platform for any voice, messaging or data application.3. Maintain service uptime & SLA as committed. Capacity planning & Redundancy management.4. Root cause analysis & implement various recommendation as suggested by engineering teams.5. Vulnerability closures. Implement various hardening procedures for security prospective.6. Application Support, Deployment of Release, patches & fixes on Platform.7. Carry out system audit with Internal and External teams. Provide input to Regulatory and other govt bodies related to application compliance. Provide valid justification for non-compliance cases.8. Configuration and troubleshooting of Linux environments (clustering, high availability, load balancing etc.).9. Working with various Webservers (Apache, Tomcat, Jboss).9. Analyse server performance, perform tuning and ensure high availability & stability of platform. Show less