Manoj Kumar

Experience

• 

  Skybridge Freight Solutions L.L.C

  Jan 2022 - now

  ✓ Pricing import, export and courier shipments✓ Rates negotiations with oversea agents and shipping lines ✓ Sending quotations and enquires ✓ Follow up with customers and oversea agent for against quotations and enquires ✓ Once business is won arranging documentation for cargo movement ✓ Handling shipments by coordinating with various departments✓ Handling last mile delivery shipments✓ Notifying customer upon cargo arrival and delivery, invoicing follow up for collection ✓ Provide comprehensive support to the sales team ✓ Implementation of new business with sales and profit & loss management✓ Sending company profile to oversea agents from the network of WCA, JC trans to build business collaborating and to maintain data✓ Liaising with customer to give prompt response on shipment status and queries✓ Maintain clear written and verbal communication with client✓ Follow up with finance for client payment and SOA ✓ Assisting operation and documentation team to complete the job efficiently and effectively ✓ Trains new hires in company process and procedures Voir moins ✓ Operation executive✓ Gathering, ordering, analysing, executing the pre-alerts as per the priority✓ Preparing the import documents✓ Directing the customs clearance team to clear the respective cargo ✓ Arranging and dispatching the required trucks to pull out the cargo from airport and delivery for same ✓ Daily communicating with sales and customer service team on priority to maintain KPI✓ Co-ordinating with the warehouse team whether all the incoming cargo are received and make sure all the outgoing cargo are ready for dispatch✓ Arranging for the inspection of cargo✓ Co-ordinating with the C&F staff for field works✓ Providing prompt update to the customers and management regarding shipment status✓ Provisioning and booking the cost which are incurred for the respective shipment and raising the invoice to customer as per agreed rates in ERP software✓ Co-ordinating with the Accounts and finance team for the the income and earning statement of handled shipments✓ Reporting the management regarding the financial statement of shipments Voir moins

  • Customer Service Executive

    Jan 2023 - now

  • Operation executive

    Jan 2022 - Jan 2023