Manoj Kumar

Manoj Kumar

Followers of Manoj Kumar814 followers
location of Manoj KumarChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Customer service / Operation / Pricing | Logistics and Supply chain ✈️⚓🛳️

  • Education

    • University of Madras

      2022 - 2024
      Master of Business Administration - MBA Logistics, Materials, and Supply Chain Management Distinction
    • Gurunanak college

      2018 - 2021
      B.com Honours Distinction
  • Experience

    • Skybridge Freight Solutions L.L.C

      Jan 2022 - now

      ✓ Pricing import, export and courier shipments✓ Rates negotiations with oversea agents and shipping lines ✓ Sending quotations and enquires ✓ Follow up with customers and oversea agent for against quotations and enquires ✓ Once business is won arranging documentation for cargo movement ✓ Handling shipments by coordinating with various departments✓ Handling last mile delivery shipments✓ Notifying customer upon cargo arrival and delivery, invoicing follow up for collection ✓ Provide comprehensive support to the sales team ✓ Implementation of new business with sales and profit & loss management✓ Sending company profile to oversea agents from the network of WCA, JC trans to build business collaborating and to maintain data✓ Liaising with customer to give prompt response on shipment status and queries✓ Maintain clear written and verbal communication with client✓ Follow up with finance for client payment and SOA ✓ Assisting operation and documentation team to complete the job efficiently and effectively ✓ Trains new hires in company process and procedures Voir moins ✓ Operation executive✓ Gathering, ordering, analysing, executing the pre-alerts as per the priority✓ Preparing the import documents✓ Directing the customs clearance team to clear the respective cargo ✓ Arranging and dispatching the required trucks to pull out the cargo from airport and delivery for same ✓ Daily communicating with sales and customer service team on priority to maintain KPI✓ Co-ordinating with the warehouse team whether all the incoming cargo are received and make sure all the outgoing cargo are ready for dispatch✓ Arranging for the inspection of cargo✓ Co-ordinating with the C&F staff for field works✓ Providing prompt update to the customers and management regarding shipment status✓ Provisioning and booking the cost which are incurred for the respective shipment and raising the invoice to customer as per agreed rates in ERP software✓ Co-ordinating with the Accounts and finance team for the the income and earning statement of handled shipments✓ Reporting the management regarding the financial statement of shipments Voir moins

      • Customer Service Executive

        Jan 2023 - now
      • Operation executive

        Jan 2022 - Jan 2023
  • Licenses & Certifications

    • Advanced tally with GST

      MSME Development Institute - India
      Jul 2021