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Jake Moore

Jake Moore

Sales Assistant

Followers of Jake Moore186 followers
location of Jake MooreGreater Leicester Area

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  • Timeline

  • About me

    IT Service Engineer | TCS

  • Education

    • Guthlaxton College

      2009 - 2011
      A Level IT, Sociology

      Completed A Levels in IT and Sociology

    • Guthlaxton College

      2007 - 2009
      GCSE Various C

      Completed GCSE's in English (Language & Literature), Maths, History, Science.

    • North Warwickshire and South Leicestershire College

      2011 - 2012
      Diploma IT Distinction

    • North Warwickshire and South Leicestershire College

      2012 - 2013
      HNC Computing Merit

  • Experience

    • Homebase

      Apr 2010 - Jul 2010
      Sales Assistant

      12 hour part time temporary role over the summer period with main role of giving customers advice on purchasing summer furniture as well as giving great customer service as standard.

    • GAME RETAIL LIMITED

      Oct 2013 - Jan 2014
      Sales Assistant

      Temporary part time Christmas role as a Sales Assistant with GAME Retail Limited. Duties included:Giving great customer serviceWorking towards performance targetsGiving customers specific advice on gaming related products

    • Sainsbury's

      Apr 2014 - Jun 2021

      Under a new name and given new responsibilities. I was part of the management team in multiple Sainsbury's local convenience stores. Completed day to day running of the store by managing staff tasks efficiently as well as helping to develop a more successful store on like for like sales. Other duties in includes: Cash routinesHR/Admin dutiesRecruitmentBakery ManagementFood SafetyWaste ManagementNote taking for Disciplinary meetingsAnalysing store performance reports and acting accordinglyDelivery offloadingResponding to out of hours calloutsProduct Merchandising Show less

      • Junior Network Engineer

        Nov 2019 - Jun 2021

      • Customer Trading Manager

        Jun 2018 - Nov 2019

      • Store Supervisor

        Mar 2016 - Jun 2018

      • Customer Service Assistant

        Apr 2014 - Mar 2016

    • GAME RETAIL LIMITED

      Oct 2015 - Dec 2015
      Sales Assistant

      Temporary part time Christmas role as a Sales Assistant with GAME Retail Limited. Duties included:Giving great customer serviceWorking towards performance targetsGiving customers specific advice on gaming related products

    • IForce Limited

      Jun 2021 - now
      IT Service Engineer

      - 1st/2nd Line technical support role.- Remote and On site support for hardware/software issues.- System Administration for MS365, Forcepoint Proxy, Sophos AV, Minecast Email Filter, VPN, Ring Central Telephony and Meraki SDWAN/Networking equipment.- Supporting project work; arranging cabling works and infrastructure and installing networking hardware.

    • Tata Consultancy Services

      Jan 2024 - now
      Network Engineer

  • Licenses & Certifications

    • Powered Access

      International Powered Access Federation (IPAF)
      Mar 2020

    • Alcohol License

      Oadby & Wigston Borough Council

    • Level 4 Network Engineer Apprenticeship

      Just IT
      May 2021

    • CompTIA Network+

      CompTIA
      May 2020

    • CompTIA Security+

      CompTIA
      Jun 2021