Jessica Payne

Experience

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  University of Southern California- Center for Research on Crime and Social Control

  May 2006 - Sept 2008

  Research Assistant

  Managed USC Social Identity Project and California Juvenile Justice Data Project helping to create track and enter data from surveys collected to measure at-risk youth in East Los Angeles communities and for the latter to obtain a complete picture of each CA's juvenile justice departments

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  University of Southern California

  May 2006 - May 2009

  Provided research and support for professor including article writing, grants and accounts management, event planning and correspondence Project consultant and researcher on the California Juvenile Justice Data Project and the USC Social Identity Project on the first 2 phases of both studies at the USC Center for Research on Crime and Social Control.

  • Graduate Assistant

    Sept 2008 - May 2009

  • Project Consultant

    May 2006 - Sept 2008
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  Los Angeles Mayor's Office- Gang Reduction and Youth Development Department

  Jun 2009 - Nov 2010

  Program Evaluation Coordinator

  Design, administration and analysis of survey data to evaluate the success of the 2009 and 2010 Summer Night Lights Programs.

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  Los Angeles City Mayor's Office of Gang Reduction and Youth Development

  Jan 2011 - Dec 2012

  Research and Evaluation Manager

  Managed multiple concurrent and yearly research projects implementing the GRYD Comprehensive Strategy. Major research focus on Intervention Family Case Management services based on a Family Systems model of therapy and Violence Interruption Crisis Response services. Managed and developed two databases to track clients, services and response to gang violence incidents. Provided regular reports on the status of database population, compliance, training for 12 GRYD agencies, Community Intervention Workers and Case Managers in the implementation of data collection and database use. Familiar with Access database development and worked with technical specialists to increase the effectiveness of data collection and troubleshoot to improve data quality. Other yearly projects include Young Women from Adversity to Resiliency (YWAR) program data collection, analysis, reporting and occasional facilitation of classes for young women in continuation schools on the topics of healthy relationships, identity, and mind-body wellness. Participated and provided research and evaluation reports on annual Gun Buy Back program. Additionally, continued to supervise the annual Summer Night Lights evaluation. Responsible for the hiring and training of a team of 18 interns and interviewers and 32 youth at 32 sites throughout the City of Los Angeles. Managed the collection of more than 4,000 community and staff surveys used as programmatic and community needs assessments. Reporting and presentation to GRYD Staff, GRYD Cabinet, Intervention Agencies and others as needed. Other projects include: research on AB 109 realignment initiatives and impact to the city of Los Angeles, provided feedback in the development of Social Embededness Scale tool to measure level of involvement and entrenchment in gang activities, Triangle Survey implementation measuring relationship between GRYD Staff, LAPD, and Intervention Workers. Show less

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  Los Angeles Homeless Services Authority

  Jan 2013 - Oct 2013

  Program Performance Analyst

  Oversight, management and technical assistance for Quarterly Program Reports by 140 LAHSA funded agencies. Submission and aggregation of reports to HUD, City and County funders. Quarterly training and roundtable with LAHSA agencies regarding reporting, data quality and performance targets. Ad hoc data analysis, reporting and presentation of data regarding Transition Age Youth (TAY) to Work Group of internal and external stakeholders. Management of 1st year report for the TAY Housing Stabilization Program and 2nd year report development and data management with external evaluation consultants. Research and analysis of trends regarding homeless youth subpopulations with both quantitative and qualitative data, best practice models and coordinated entry systems. Interviewing and focus groups for stakeholders within the coordinated entry system. Knowledge of County-wide Continuum of Care systems, DCFS Independent Living Programs, AB 12 Extended Foster Care for Emancipated Youth, and Homeless Management Information Systems (HMIS) database. Show less

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  CASA of Los Angeles

  Oct 2013 - Apr 2015

  Research and Evaluation Manager

  Analysis of existing data systems, responsible for the selection and build out of a new case management database system. Developed handbook, staff and volunteer training and regular data clean up plan for the ongoing support and optimal utilization of all new data collection policies and procedures. Provide ongoing technical support to more than 500 CASA volunteers and staff on all computer software used by CASA. Development of grant tracking metrics, outcomes measurements to gain a better understanding of how the work done by advocates impacts the foster youth being served. Participation in leadership team with other management staff and presentations to grant foundations, staff and volunteers on all issues related to research and evaluation at CASA. Weekly reporting of case management statistics and development of reporting and querying methods and analysis of trends from current case management data. Show less

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  Mockingbird Analytics

  Jun 2015 - now

  Founder, Director of Research and Project Management

  Helping non-profits and social good organizations tell the story of their work through research, evaluation, and outcomes. Business development, market research, evaluation project management and design, data collection tool development, database and report build out, data analysis, grant writing and prospect research, new media projects and everything else!