Ravish Chandra

Experience

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  SecureLynkx Networks

  Nov 2015 - Jul 2017

  Network Engineer

  • End-to-End Handling of WIFI & IBS Project in North India.• Google Wifi Project (Rail Wire).• Taking care of Wi-Fi network configuring of outdoor and indoor access point, providing support to Hotel Guest for the complaint related to Wi-Fi network.• Tracking & monitoring Internet Users & Usages. • Fault management, handling escalated Customer Complaints.• Provisioning related tasks handling & configuring new Internet Leased Lines circuits. Across• Troubleshooting Issues as Slow Browsing, Link connectivity Issues, Download/Upload Speed Issues.• Handling all the correspondence with corporate bodies like TATA, Vodafone, Heathway and Airtel.• Integrate and test the Network as per Planning and Hand over to client or our NOC.• Regular system health checks, backup of all devices.• Network Deploy survey (IBS).• Design and document IP Network. Provide HLD and LLD.• Tracking & monitoring Internet Users & Usages.• Setup the LAN Connectivity for the special events. • Configure different types of indoor & outdoor & Access Points.• Trace customer requirements through design, to build and test phases.• Troubleshooting of network Issues router, Switches & Access point. Show less

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  AST

  Aug 2017 - Apr 2018

  Project coordinator

  • Planning, Installation & Commissioning of LAN & WAN.• End-to-End Handling of IBS Project.• Design and document IP Network. Provide HLD and LLD.• Integrate and test the Network as per Planning and Hand over to client.• Taking care of Wi-Fi network configuring of outdoor and indoor access point.• Managing Project and ensuring to meet TAT.• Liaison between client and the Project team throughout the delivery phase.• Managing Vendor and Client collect and analyses the statistics of the site works.• Analyze the project team’s activities and trends, and compare against the service standards and best practices.• Prepare detailed work breakdown structures and an execution plan. Adopt internal delivery tools to execute and track the work until closure.• Managing Network setting, NIP Configuration and Troubleshooting of Problems.• Interact closely with the Project development team to identify and rectify the issues and queries raised by the clients. Show less

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  Entire Engineering Solutions Pvt Ltd

  May 2018 - Oct 2018

  Project Coordinator

  • End-to-End Handling of Wifi, Ubr, ISC, Odsc Project.• Integrate and test the Network as per Planning and Hand over to client.• Managing Project and ensuring to meet TAT.• Liaison between client and the Project team throughout the delivery phase.• Managing Vendor and Client collect and analyses the statistics of the site works.• Analyze the project team’s activities and trends, and compare against the service standards and best practices.• Prepare detailed work breakdown structures and an execution plan. Adopt internal delivery tools to execute and track the work until closure.• Interact closely with the Project development team to identify and rectify the issues and queries raised by the clients. Show less

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  Advology Solution Pvt. Ltd.

  Nov 2018 - Aug 2021

  Network Admin

  • Install and integrate new server hardware and applications.• Keep an eye out for needed updates.• Support and administer third-party applications.• Ensure network security and connectivity.• Monitor network performance (availability, utilization, throughput, good put, and latency) and test for weaknesses.• Set up user accounts, permissions and passwords.• Resolve problems reported by end user.• Define network policies and procedures.• Specify system requirements and design solutions.• Research and make recommendations on server system administration. Show less

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  Jio

  Sept 2021 - now

  Assistant Manager

  • Handling the 5G Based Air Fiber, 5G Based Air Fiber Plus customer acquisition, Device Planning, Device Installation, and customer complaints of & STB services installed on the Customer end.• Planning, project inspection Design & supervision of FTTH networks based on FTTx (G-PON).• Handling the Installation and complaint of Jio wifi & STB services installed in the Customer end of Jamshedpur.• Prepare work schedules and monitor the progress & supervision of Installation and complaints.• Prepare daily, weekly, and Monthly progress reports(DPR).• Technical Coordination with Vendors & Service providers for acceleration and escalation within the defined SLA.• Responsible for maintaining network uptime.• Ensuring 1st line NOC team adheres to production SLA• Network Management- Planning, Designing, and Documentation for FTTx architecture.• Managing the full aspect of implementation/upgrade/migration of projects independently, including resource planning, timeline, and checkpoints to ensure timely and enhanced service delivery to customers• Providing planned and strategic input to upper-level management with regard to Network processes Show less