Johannes Pers

Johannes Pers

Customer service, administration and logistics

Followers of Johannes Pers941 followers
location of Johannes PersUmeå, Västerbotten County, Sweden

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  • Timeline

  • About me

    Affärsrådgivare Almi Nord

  • Education

    • Umeå School of Business, Economics, and Statistics (USBE)

      2017 - 2019
      Master of Science Business Administration and Economics, Finance & Marketing

      I studied a double master’s to deepen my strategic thinking and my ability to perform holistic analysis based on both soft and hard information. In the spring of 2018, I wrote a master's thesis on self-service technology in businesses, for which I was awarded the national Award for Best Retail Thesis 2018*. In the spring of 2019, in collaboration with Infobaleen data intelligence, I wrote a second master's thesis on how marketing and the role of the CMO changes because of the development in… Show more I studied a double master’s to deepen my strategic thinking and my ability to perform holistic analysis based on both soft and hard information. In the spring of 2018, I wrote a master's thesis on self-service technology in businesses, for which I was awarded the national Award for Best Retail Thesis 2018*. In the spring of 2019, in collaboration with Infobaleen data intelligence, I wrote a second master's thesis on how marketing and the role of the CMO changes because of the development in artificial intelligence. This resulted in a consultancy employment at Infobaleen. Show less

    • Umeå School of Business, Economics, and Statistics (USBE)

      2014 - 2017
      Bachelor's degree Business Administration and Economics

      Elective courses in international business culture, leadership, negotiation, and decision making. I also had an exchange semester at Tokyo Metropolitan University, where I primarily studied courses in Japanese and Japanese social science.

    • Cambridge Judge Business School Executive Education

      2021 - 2021
      Circular Economy and Sustainability Strategies

      An executive education program that teaches how to manage and lead a sustainable business by incorporating circular economy principles into its strategies to support sustainable growth.

    • 首都大学東京

      2016 - 2017
      Business Administration

      Exchange studies at Tokyo Metropolitan University, Japan, during one semester. Courses primarily in Japanese, Japanese social sciences and tourism.

  • Experience

    • Nordbutiker AB

      Mar 2014 - Aug 2014
      Customer service, administration and logistics

      Nordbutiker is an e-commerce company that has won the DI Gasell award three years in a row. I had extensive responsibility for customer service, payments, logistics and warehousing in this very entrepreneurial and expansive environment and participated in a major restructuring of the business. My time here gave me a holistic perspective of business, improved my ability to perform and coordinate several tasks simultaneously under pressure and strengthened my problem-solving abilities.

    • Länsförsäkringar

      Feb 2015 - Jun 2018

      Länsförsäkringar offers complete solutions in banking, insurance, pension, and real estate, and has for several years in a row had Sweden's most satisfied customers in e.g. bank and insurance according to SKI. In this part-time job, I was responsible for the office's spontaneous meeting with the customer regarding matters of banking and insurance. In this fast-paced environment I had good use of my communicative and relationship-building skills and increased my problem-solving capabilities by becoming better at prioritizing and structuring. At Länsförsäkringar, I also learned about the importance of always providing excellent service to the customer, as well as improved my skills in communication and cooperation. Both the company's and the office's NPS score showed strong growth during this period, which was a result of improved customer satisfaction. Show less

      • Bank Clerk

        Jun 2015 - Jun 2018
      • Telemarketer

        Feb 2015 - Jan 2016
    • Sustainergies

      Jan 2016 - May 2016
      Business development in sustainability through Sustainergies Academy

      Sustainergies creates opportunities for university students to work with sustainability in practice, and thus contributes to strengthening students' competence in matters of sustainability.Throughout this semester I worked with problem solving and business development in sustainability at several different companies, which gave me an increased insight into sustainability issues and insight in how sustainability can be used strategically to create competitive advantage.

    • Akavia

      May 2018 - Jun 2019
      Student Marketer

      Akavia is the second largest labor union for academics in Sweden with more than 130 000 members, with the vision of strengthening their members' competitiveness and position in working life throughout their careers. I and two colleagues were responsible for Akavia’s student operations in Umeå, where we primarily worked with recruitment of new student members and marketing on campus. With my fast learning curve and strong drive, as well as my ability to help my team by handling stressful and difficult situations with a calm, systematic and solutions-based approach, our team succeeded in recruiting over 350 members during this academic year and beat the previous 15-year record by 17.2%. Show less

    • Sift Lab (formerly Infobaleen)

      Apr 2019 - Oct 2019

      Infobaleen works with cutting-edge AI-powered analysis for e-commerce and retail in order to increase relevance, loyalty, and sales, and has been acknowledged as one of the top AI-startups in Sweden according to the Swedish AI Startup Landscape. I was responsible for developing a customer acquisition plan in B2B, a strategy which Infobaleen could follow to grow in Sweden as well as expand to the other Nordic countries. The job developed my analytical skills in international business development and sales and increased my overall technological understanding and interest. Show less

      • Business Developer

        Jun 2019 - Oct 2019
      • 2nd year Master's thesis - Marketing Managers in the Age of AI

        Apr 2019 - Jun 2019
    • Umeå universitet Holding AB

      Oct 2019 - Jan 2023
      Business Developer

      Umeå University Holding provides support to researchers and students on issues related to commercialization of research results and other ideas with high knowledge content. • Coaching researchers and students with business ideas based on academic results/knowledge, specializing on tech and sustainability• Member of joint pre-incubation group with top ranked tech-incubator Uminova Innovation• Created and successfully integrated an idea development program for early business ideas• Organizing larger events and workshops on the topic of innovation/entrepreneurship• Operationally responsible for a team of four employees• Exceeded goals regarding startup funding and companies started by 50-100% Show less

    • Kurr

      Jan 2023 - Jul 2023
      Chief Commercial Officer (CCO)

      Kurr is a mobile platform that offers personalized meal suggestions with recipes from social media's most popular food creators. At the same time, we gradually nudge and educate our users towards more sustainable food consumption.As CCO I am in charge of our sales, marketing and business development.

    • Almi Nord

      Nov 2023 - now
      Affärsrådgivare

      Affärsrådgivare för små och medelstora företag i Västerbotten.

  • Licenses & Certifications

    • Participant in Sustainergies Academy

      Sustainergies
      May 2016
    • Prissättning – ökad försäljning och lönsamhet med optimerade priser

      Bonnier Akademi
      Nov 2025
      View certificate certificate
    • Ung Företagsamhet

      Ung Företagsamhet
      Jan 2012
    • Diplomerad Gymnasieekonom

      Certifierat i Sverige
      Jun 2012
  • Honors & Awards

    • Awarded to Johannes Pers
      Handelns uppsatspris 2018 Hakon Swenson Stiftelsen & Handelsrådet Jun 2019 Motiveringen från juryn löd såhär:"Digitaliseringen har medfört nya teknologiska möjligheter för självbetjäning, men konsumenters uppfattning av självbetjäningsteknologier kan variera kraftigt. I uppsatsen undersöks vilka faktorer som påverkar konsumenters attityder och tillfredsställelse med självbetjäningsteknologi i form av en app vid restaurangbesök. Resultaten visar att upplevd användbarhet, enkelhet, nöje, pålitlighet och support vid behov påverkar attityd och tillfredsställelse… Show more Motiveringen från juryn löd såhär:"Digitaliseringen har medfört nya teknologiska möjligheter för självbetjäning, men konsumenters uppfattning av självbetjäningsteknologier kan variera kraftigt. I uppsatsen undersöks vilka faktorer som påverkar konsumenters attityder och tillfredsställelse med självbetjäningsteknologi i form av en app vid restaurangbesök. Resultaten visar att upplevd användbarhet, enkelhet, nöje, pålitlighet och support vid behov påverkar attityd och tillfredsställelse positivt, medan behov av interaktion med personal och avsaknad av personlig service påverkar negativt. Däremot hade varken ekonomisk kompensation eller teknikberedskap signifikant påverkan. Studien är väl genomförd och har utmynnat i en välskriven uppsats som bidrar till kunskap om konsumenters attityder och tillfredsställelse med självbetjäningsteknologi. Resultaten har också relevans för många företag inom handeln, där smartphones och appar används eller kan användas för självbetjäning utöver de självbetjäningsteknologier som sedan länge är etablerade." Show less
  • Volunteer Experience

    • Jury Member

      Issued by Venture Cup Sverige on Jan 2020
      Venture Cup SverigeAssociated with Johannes Pers
    • Leader at IKSU Outdoor

      Issued by IKSU on Jan 2020
      IKSUAssociated with Johannes Pers
    • Ski Instructor

      Issued by Friluftsfrämjandet (Swedish Outdoor Association) on Jan 2016
      Friluftsfrämjandet (Swedish Outdoor Association)Associated with Johannes Pers
    • International Buddy Leader (project leader)

      Issued by Umeå universitet on Jan 2015
      Umeå universitetAssociated with Johannes Pers
    • Student Consultant

      Issued by UNOVO Studentkonsulter on Aug 2017
      UNOVO StudentkonsulterAssociated with Johannes Pers
    • Project Leader alpine trips

      Issued by Friluftsfrämjandet (Swedish Outdoor Association) on Oct 2017
      Friluftsfrämjandet (Swedish Outdoor Association)Associated with Johannes Pers