
Umber Sipra
Intern

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About me
Customer Relationship Management Manager | Business & Data Management | Strategy & Sales | Operations & Business Development
Education

Lahore Leads University
2013 - 2017Bachelor of Business Administration - BBA HR/Business Management/Marketing/Related Support Services
İstanbul Aydin University
2018 - 2021Master of Business Administration - MBA International Business/Marketing/Trade/Commerce 3.10
Experience

Nishat Mills Ltd.
Jan 2016 - Jun 2016InternWorking closely with the Manager or assigned staff member, and completing all allocated tasks.Conducting desktop research, or gathering information through surveys or by speaking to clients and staff.Attending and participating in meetings, workshops, events, and exhibitions.Liaising with clients, vendors, and suppliers on behalf of the company's managers.Updating documents and sales records.Reviewing sales performance against sales targets.

Royal Farm Houses N Residencia
Jul 2016 - Aug 2017Human Resources ExecutiveSupports Human Resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records, and information.Substantiates applicants’ skills by administering and scoring tests.Schedules examinations by coordinating appointments.Welcomes new employees to the organization by conducting orientation.Maintains employee confidence and protects operations by keeping human resource information confidential.Maintains quality service by following organization standards. Show less

Bahria Town
Sept 2017 - Feb 2018Sales ExecutiveServe customers by selling houses and meeting customer needs.Focus sales efforts by studying the existing and potential volume of dealers.Submits orders by referring to price lists and product literature.Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

Cubedots
Nov 2019 - Feb 2025Building and maintaining profitable relationships with key users.Overseeing the relationship with customers handled by our team.Resolving customer complaints quickly and efficiently.Keeping users updated on the latest improvements in order to increase efficiency.Meeting with departmental managers in the organization to plan strategically according to the workflow.Expanding the customer base by upselling and cross-selling.Understanding key users' individual needs and addressing these.Conducting business reviews using CRM data.Knowing your targets and strategizing accordingly. Show less
Customer Relationship Management Manager
Jan 2022 - Feb 2025Customer Relationship Management Senior Executive
Jun 2021 - Dec 2021Customer Relationship Management Executive
Jan 2021 - May 2021International Sales Specialist
Apr 2020 - Dec 2020International Agent Representative
Nov 2019 - Mar 2020
Licenses & Certifications
- View certificate

Content Creation: Strategy and Tools
LinkedInDec 2022 - View certificate

Design a Compelling Presentation
LinkedInDec 2022 - View certificate

How to Set Goals When Everything Feels Like a Priority
LinkedInDec 2022 - View certificate

Creating and Giving Business Presentations
LinkedInDec 2022 - View certificate

PowerPoint: Silicon Valley Presentation Secrets
LinkedInDec 2022 - View certificate

Establishing Credibility as a Speaker
LinkedInDec 2022 - View certificate

How to Present and Stay on Point
LinkedInDec 2022 - View certificate

Mindful Meditations for Work and Life
LinkedInDec 2022 - View certificate

Designing a Presentation
LinkedInDec 2022 - View certificate

Public Speaking Foundations
LinkedInOct 2022
Languages
- enEnglish
- urUrdu
- hiHindi
- puPunjabi
- tuTurkish
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