Danny Rodriguez

Danny Rodriguez

Technical Support Specialist

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location of Danny RodriguezHeredia, Costa Rica

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  • Timeline

  • About me

    Full Stack Web Developer(ReactJS, NextJS, NodeJS, PHP)...

  • Education

    • Incecom Incat

      2010 - 2011
      Linux / Windows Server Managment and Administration Computer and Information Sciences and Support Services

      Activities and Societies: - Operating System Administration. - Server Management. - Network Administration. - Security Management. - Backup and Recovery. - System Monitoring. - Troubleshooting. - Automation. - Collaboration. - Knowledge Adaptation. • Maintenance: Regularly monitoring server performance, ensuring that they remain secure and operational, and troubleshooting any issues that arise. This also involves keeping servers updated with the latest patches and security updates.• Backup and Recovery: Implementing backup strategies to ensure data is protected and developing recovery plans to restore data in case of failure or disaster.• Security Management: Ensuring the security of servers by implementing firewalls, managing… Show more • Maintenance: Regularly monitoring server performance, ensuring that they remain secure and operational, and troubleshooting any issues that arise. This also involves keeping servers updated with the latest patches and security updates.• Backup and Recovery: Implementing backup strategies to ensure data is protected and developing recovery plans to restore data in case of failure or disaster.• Security Management: Ensuring the security of servers by implementing firewalls, managing user access rights, and regularly auditing system logs to detect any potential threats.• Performance Optimization: Monitoring server load and optimizing configurations to ensure optimal performance. This may involve adjusting memory usage, CPU allocation, and other hardware parameters.• User Support: Assisting users with technical issues related to server access and functionality, including troubleshooting connectivity problems and resolving account-related queries. Show less

    • Centro Nacional de Computacion(CNC)

      2009 - 2010
      WebMaster Web Page, Digital/Multimedia and Information Resources Design WebMaster

      Activities and Societies: Graphic design, web site manager and design, Flash Animation, Web Developer in Dreamweaver, Design in Ilustrator, CorelDraw, and Photoshop´, skills in HTML, CSS and JavaScript. • Web Design and Development: Creating and managing the layout and design for college print and digital media, as well as for web pages. This includes ensuring the website is responsive and accessible.• Content Management: Writing, editing, and proofreading content for existing and new web pages. Also includes managing content for the college's web presence using content management software.• Digital Asset Management: Ensuring all digital assets comply with Section 508 Accessibility… Show more • Web Design and Development: Creating and managing the layout and design for college print and digital media, as well as for web pages. This includes ensuring the website is responsive and accessible.• Content Management: Writing, editing, and proofreading content for existing and new web pages. Also includes managing content for the college's web presence using content management software.• Digital Asset Management: Ensuring all digital assets comply with Section 508 Accessibility standards and maintaining a photo archive.• Web Analytics: Monitoring web analytics and making adjustments to ensure performance and user experience.• SEO and Accessibility: Understanding and applying W3C standards and best practices, maximizing on-page SEO, and ensuring website content and design meet Section 508 Accessibility standards.• Technical Maintenance: Managing the development and ongoing maintenance of the website, including updating versions, themes, and plugins.• Image Optimization. Show less

    • Instituto Latinoamericano de Computacion (ILAC)

      2008 - 2010
      Technical Programmer in C#, .NET Computer Programming Technical Programmer

      Activities and Societies: - Software Design. - Development Tools. - Problem Solving. - Documentation. - Debugging. - Teamwork. - Performance Optimization. - Research. - Communication. - Safety. - Environmental Awareness. - Legal and Ethical Responsibilities. -Time Management • Writing Code: Writing, debugging, and maintaining high-quality C# code.• Designing and Implementing Features: Designing and implementing new features or improvements to existing applications.• Collaboration: Working closely with other team members, including front-end developers, UX designers, and project managers.• Code Reviews: Participating in peer reviews to maintain code quality and share knowledge with others.• Problem Solving: Using analytical skills to solve complex… Show more • Writing Code: Writing, debugging, and maintaining high-quality C# code.• Designing and Implementing Features: Designing and implementing new features or improvements to existing applications.• Collaboration: Working closely with other team members, including front-end developers, UX designers, and project managers.• Code Reviews: Participating in peer reviews to maintain code quality and share knowledge with others.• Problem Solving: Using analytical skills to solve complex coding problems and optimize software performance.• Documentation: Creating documentation for code and collaborating with team members to ensure that all aspects of the project are well-documented.• Staying Up-to-Date: Keeping up with the latest developments in C# and .NET technologies to make informed decisions about the architecture and implementation of the software.• Project Scope Understanding: Having a clear understanding of the project scope to deliver on time and within budget. Show less

    • CNC

      2008 - 2009
      Network and Computer Helpdesk System, Networking, and LAN/WAN Management/Manager Network and Computer Helpdesk

      Activities and Societies: IT Helpdes, Networking, Customer Service, Operating Systems Knowledge, Software Troubleshooting, Hardware Repair and Maintenance • Introduction to IT Helpdesk: Understanding the basics of how a helpdesk operates, including common issues and solutions.• Networking Foundations: Protocols and CLI Tools: Learning about the fundamental protocols that underpin modern networks and command-line interface (CLI) tools that are essential for network administration.• Customer Service Skills: Developing strong communication and problem-solving abilities to effectively assist users and resolve their issues.• Operating… Show more • Introduction to IT Helpdesk: Understanding the basics of how a helpdesk operates, including common issues and solutions.• Networking Foundations: Protocols and CLI Tools: Learning about the fundamental protocols that underpin modern networks and command-line interface (CLI) tools that are essential for network administration.• Customer Service Skills: Developing strong communication and problem-solving abilities to effectively assist users and resolve their issues.• Operating Systems Knowledge: Gaining proficiency in various operating systems, as many helpdesk issues revolve around these platforms.• Software Troubleshooting: Learning how to diagnose and fix common software issues.• Hardware Repair and Maintenance: Understanding basic hardware repair and maintenance tasks.• Security Basics: Acquiring knowledge of cybersecurity principles to protect against threats and secure network resources. Show less

    • Three Points The School for Digital Business

      2022 - 2023
      Full stack web developement COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES Máster en Full Stack Web Development

      Activities and Societies: - Introduction to JavaScript/Typerscript - Methodology and project management - Introduction to front end development - Front end Frameworks - Server Architecture - Database management - Cloud infrastructure. - Principles of Testing and Security - Introduction to Containers and Orchestration - Continuous Integration, Continuous Deployment, and Monitoring. • Web Development Fundamentals: Cover key Full Stack development concepts and methodologies prevalent in the industry.• Front End Development: The student will delve into everything related to front end development, from wireframe layout to the development of web components with the most used web frameworks.• Back End Development: We will explain the most important concepts about the architecture of a back end and how it works. The student will explore the different elements that make… Show more • Web Development Fundamentals: Cover key Full Stack development concepts and methodologies prevalent in the industry.• Front End Development: The student will delve into everything related to front end development, from wireframe layout to the development of web components with the most used web frameworks.• Back End Development: We will explain the most important concepts about the architecture of a back end and how it works. The student will explore the different elements that make up a server, how data is serialized and how to manage the new server models in the cloud.• Testing, Securization and DevOps: We will introduce concepts such as test-driven development, secure development, automatic deployments and monitoring of production environments, to ensure that our software project is robust against threats, errors or high demand. Show less

  • Experience

    • SINTEC S.A.

      May 2005 - Dec 2005
      Technical Support Specialist

      Technical maintenance and cleaning of computer equipment.Development of customer service on site.

    • Descomsa

      Jul 2006 - Nov 2006
      Senior Technical Support Specialist

      Helpdesk supportNetworking

    • Dandemslay

      Jan 2008 - now
      Developer (Web, Software, Mobile Developer and DevSecOps)

      As Advisor, Consultant or Technician with a task about Linux server website implementation(Html, CSS, Javascript, PHP, MySql) and Software Developer (C#, .NET, SQL Server, ElectronJS, NodeJS).Additionally CMS management and configuration, Headless CMS such as Strapi, Wordpress management. Mobile applications(React Native, Ionic...)DevSecOPs management and implementation.

    • ITS

      Mar 2008 - Sept 2010
      Technical Support Agent

      Outsourcing Technical Support Agent for an ISP in a CallCenter(Eng/Esp)• Resolved diverse range of technical issues across ISP for customers and end-users across various time zones.• Monitored systems in operation and quickly troubleshot errors

    • Global Comunications

      Apr 2011 - Sept 2011
      Software Programmer

      Programmer in PHP and MySQL.Maintenance and development of websites in HTML, Joomla and PHP in addition to the graphic design of these pages.HElp to develop a Payroll system on PHP and Mysql

    • Adra Enterprise Int.

      Jan 2012 - Apr 2012
      Quick Test Professional - Support Agent

      QTP Consultant and VB-script Programmer

    • SoporteXperto

      Oct 2012 - Dec 2014
      Webmaster(Joomla, Moodle, SharePoint)

      Web Master on UCIMED• Maintenance to Principal info LP (in Joomla)• Give support to the Uvirtual(LMS in Moodle)• Maintenance to SharePoint• Linux server Maintenance and AD Windows server support• Outsource services for web design, web development, graphic design, social media management and mailing • Then give support SharePoint and Linux infrastructure• I have the opportunity of set a Polycom Video conference system and a cluster for the UVirtual could support online exam for 300 medicine students• Monitoring the severs, sites and e-learning, on-call support 24/7 and issue tracking(with spice word and other tools for monitoring.• Attention to Detail.• Problem Solving Show less

    • Accenture

      Dec 2014 - Apr 2024
      Frontend Web Developer(Html,CSS, Javascript) / Web Analyst

      • Assembled and addressed technical and design requirements, integrating user-facing and front-end elements to maintain web presence effectiveness.• Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.• Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.• Daily tasks are received by Jira and maintenance is given to different Landing Pages through several CMS(FlexTools, AEM, Alfresco, PACE…) where in addition to updating the content, many times it is necessary to modify the styles to suit the client's own design standards and troubleshooting.• Additionally, and due to the time, I've been in the team I could develop several tools for the client, such as informative guides filtered by URL, PWAs, SPAs with JavaScript, jQuery.• The last project I had to implement Angular due to the requirements of the client and its technology (AWS S3). Show less

    • Estes Media

      Dec 2024 - Jan 2025
      Full Stack Website and Marketing Automation Developer

      ● Develop and customize websites using WordPress (Elementor, Divi, WPBakery) and Next.js forresponsive, high-performance, and SEO-friendly solutions.● Utilize headless CMS platforms like WordPress, Strapi, or Contentful to deliver API-based content.● Customize themes and components using HTML, CSS, JavaScript, and PHP to align with brandstandards and functionality requirements.● Implement API integrations for platforms like LinkedIn, Google Ads, Facebook Ads, and HubSpot toenable seamless data flow and reporting.● Automate workflows and connect CRM systems using N8N to streamline data synchronization andaudience management.● Develop custom API and AI-powered solutions (OpenAI APIs, Claude, LLaMA) for marketing automation,content generation, and enhancing operational efficiency.● Transform Figma designs into responsive websites and email templates, ensuring pixel-perfect andcross-device compatibility.● Build engaging front-end experiences using HTML, CSS, JavaScript, and React.● Create and manage HubSpot workflows, lead nurturing sequences, and automations for efficient leadmanagement.● Design custom HubSpot reports and integrate data with other platforms for centralized analytics andperformance tracking.● Implement technical SEO best practices, including schema markup and Core Web Vitals improvements,for WordPress and Next.js sites.● Optimize site speed through caching, lazy loading, and image compression to enhance user experience.● Conduct A/B testing, analyze heatmaps, and utilize analytics tools to improve conversion rates and userflows.● Apply UI/UX principles to create intuitive, accessible, and mobile-first interfaces.● Design and optimize high-converting landing pages with engaging layouts and clear CTAs. Show less

  • Licenses & Certifications