
Naiara Padovani

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About me
Business Development Manager | MBA Candidate @WHU
Education

FACAMP - Faculdades de Campinas
2011 - 2015Bachelor's degree International Relations
WHU – Otto Beisheim School of Management
2024 - 2026Master of Business Administration - MBA
Experience

Bosch
Jan 2014 - May 2016Load analysis and commercial policy of the company; Inclusion of commercial deviations, upload discounts and payment terms in SAP; Applications of price changes through WorkOn; Price changes for the Bosch Group; Update worksheet product and prices for analysis to Getúlio Vargas Foundation (FGV)/ Brazilian Institute of Economics (IBRE); Update of prices lists. Daily support for the products managers; Market research; Creation of new release sheets of filters and upload the Bosch website; Participation and assistance in the filters workshop;Q&A Forum - reply and forward techniques doubts about the filters to the product managers responsible; Planning and travel costs; Eventual purchasing support. Load analysis and commercial policy of the company; Inclusion of commercial deviations, upload discounts and payment terms in SAP; Applications of price changes through WorkOn; Price changes for the Bosch Group; Update worksheet product and prices for analysis to Getúlio Vargas Foundation (FGV)/ Brazilian Institute of Economics (IBRE); Update of prices lists; TAAlents Project: Benchmarking between Automotive Aftermarket and Power Tools areas.
Intern - Sales controlling and price
Jan 2016 - May 2016Product Management - Filters division
Jan 2015 - Jan 2016Intern - Sales controlling and price
Jan 2014 - Dec 2014
%20Ltd.webp)
SMK Electronics (Europe) Ltd
Oct 2016 - Sept 2019Responsible for the organisation of trade showsSupport global product launches by managing digital marketing materialImprovement of the digital points of contact with the customer as navigation on the homepage and social media contentCreate and monitor project goals, budgets and work plansCreate flyers and promoting material Customer visitsSupport for sales managers with internal processesDaily activities as creating reports, quotations, follow up projects and claimsResponsible for marketing campaignsOrganisation and attendance of exhibitions as Electronica (Germany), the Mobile World Congress (Spain) and the International Broadcasting Convention (Netherlands)
Marketing Specialist
Oct 2018 - Sept 2019Sales assistant
Oct 2016 - Oct 2018

NGK SPARK PLUG EUROPE GmbH
Sept 2019 - Oct 2021Product Manager Vehicle ElectronicsProduct Manager of new product line, EGR Valves, and Engine Speed Position Sensor (ESPS)Coordination of the EGR Valves project among several departments such as Purchasing, Pricing, Marketing, Warehouse and SalesActivities on Project Management level as project planning, tracking, business case, validation plan and supplier selectionDaily activities: cross references for improving coverage, follow up on claims and direct relationship with suppliersCatalogue creation for end customers Show less

Zebra Technologies
Nov 2021 - nowManage a list of strategic and top customers on their post-sales customer journey including kickoff, on-boarding, renewals, and advocacy within the Manufacturing, Healthcare & New Markets industry.Preparation and execution of customer and Partner training in Zebra OneCare Service portfolioResponsible for handling escalations and coordination across functional areas of the company, including Sales, Professional Services, Engineering and/or SupportClose work with Sales to identify expansion opportunities through cross sell & upsellMarketing material development to better assist our Partners Show less
Business Development Manager - MNA
Mar 2024 - nowCustomer Success Executive
Jan 2023 - Mar 2024Customer Experience Manager
Nov 2021 - Jan 2023
Licenses & Certifications
- View certificate

Advanced Customer Success Manager Certified Professional
GainsightOct 2022 - View certificate

WHU MBA Leadership Program
Columbia Business School Executive EducationJun 2025 
PRINCE2® Foundation Certification Training
AXELOS Global Best PracticeApr 2021
Lean Six Sigma Yellow Belt
Zebra TechnologiesSept 2022
PRINCE2® Practitioner
AXELOS Global Best PracticeMay 2022- View certificate

Customer Success Manager Certified Professional
GainsightSept 2022
Languages
- poPortuguese
- geGerman
- enEnglish
- spSpanish
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