
Joy Amagon
Retail Sales Representative

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About me
Experienced National and Regional Commercial sales leader/People & project manager /Key Account Manager/Multiple Regions Health Market access Manager/route to market Specialist/Pharmacist and a GlaxoSmithKline Alumnus.
Education

University of Jos
-Bachelor of Pharmacy - BPharm Pharmacy, Pharmaceutical Sciences, and AdministrationActivities and Societies: Pharmaceutical Association of Nigeria(PANS) President-2007. PANS National V.P-2007. PANS Ass. Sec. General-2004. Faculty football team member. Medical outreach and blood donation team. Pharmacy was an all encompassing experience not just clinical practice but also teaching ethics, values, humanitarian and Hardwork.

University of Jos
2017 -MSc. Pharmacology Pharmacy in view
Experience

Zere Pharmacy Ltd
May 2011 - Dec 2011Retail Sales Representative
GSK
Oct 2011 - Dec 2023 Responsible for reviewing and managing alternate market access route including Not- for -profit customers like ICRC, WHO clinic, eHealth Africa, health management Organization, NHIA bidding and branding engagements. Managed assigned stakeholder partners including government, public accounts and territorial distributors in Nigeria, planning, implementing and evaluating interventions in line with organisation goals. Supply chain optimization in collaboration with logistics team, W&D (warehousing and distribution) finance and key account managers. Designed public market bid plans and tender including reviewing bids documentations and compliance documents, quarterly post tender review meetings to review the tender process, opportunities, competitor activities and areas of improvement as well as key learnings. SOP reviews, Management Monitoring/audit readiness and cascade to entire team sales leadership team Show less Responsible for promotion & disease awareness, knowledge of all our drugs (anti-infectives, non-communicable diseases, tropical diseases) vaccines by collaborating with the Key stakeholders to ensure the promotional activities lead to sales and availability for patients and territory growth by striking balance between order generation and fulfillment Manage GSK portfolio across all SKUs/brands of more than 60 wholesalers, key distributor accounts across North and Lagos district. Between 2020-2023 Stakeholder engagements, coordinating and organizing scientific engagements, mini-launches, multi-channel marketing, business plan write up and implementation panel reviews and coaching/talent management. Activity and Sales data analysis on sales analytic tool like Veeva CRM, Power BI, excel. Show less Drove disease awareness and knowledge of all our portfolio drugs (anti-infectives, non-communicable diseases, tropical diseases) vaccines by collaborating with the Key stakeholders to ensure the promotional activities lead to sales and availability for patients and territory growth by striking balance between order generation and fulfillment. Profiling, Segmentation and targeting of healthcare practitioners to drive targeted interventions for behavioral change. Sales partners inventory management and supply chain optimization, channel planning and logistics oversight. Team management and cost center expenses budget control and monitoring. Show less Had a marketing stretch exposure to Re-launch Flixotide (across the country in a team of 3) Deep dive, insight generation, course correction, project operational plan and Road map. Internal and external stakeholder engagements including vendors and third parties and cost budgeting, creation of activity grid, metrics, call flow plan, digital media email campaign. Segmentation of patients and patient health seeking behavior through profiling. Data validation and campaign pediatric tool kits and materials deployment to targeted healthcare practitioners (Pediatricians, GPS and HODs pharmacy) hit list across the country. Key opinion leaders, Key external experts’ engagement. Campaign follow-up reviews, flow chart, presentation slides cascade and Flixotide redistribution reviews with internal stakeholders, reverse route to market and supply chain optimization. Show less Profiling, Segmentation and targeting of healthcare practitioners to drive targeted interventions for behavioral change. Stakeholder engagements, coordinating and organizing scientific engagements, mini-launches, multi-channel marketing, business plan write up and implementation panel reviews and coaching/talent management. As the route to market lead (Lagos 2020-2021) and CTC (North 2021-2023) lead depot stock management, channel plan and monitoring across 4 depots (Lagos, Abuja, Kaduna, Kano) and forecasting with sales partners WWCVL, Assene-Laborex, M-pharma. Show less • Responsible for all the products and promotion and sales by collaborating with the Key stakeholders to ensure the promotional activities lead to lag sales and territory growth by striking balance between order generation and fulfillment.• GSK Emerging Market Talent exchange program in Kenya in 2020 sharing national best practice, strategy and planning with colleagues from Jordan, Lebanon, UK.• Operating with the new structure of GP, Specialist and Pharmacy medical representatives’ model, managing the North-East territory including Jos of about 6 medical representatives.• External collaboration through Stakeholder engage (both trade channel, institutions, and supply partners) to negotiate for sales and MOUs.• Internal collaboration with marketing, medical and quality control for insights and promotional activities to drive HCP engagement and territory sales. Show less Managed 16 GSK representatives across 28 States across North, South and East of Nigeria under GSK access medicine portfolio for treatment of tropical, non-communicable and infectious with vision intended to give access to 80% of Nigerians i.e., 4 out of 5 Nigerians with Quality medicines in different segment, high middle, and low-income areas. Building capacity and competency of medical representatives through coaching, training and effective performance management which led to exceptional portfolio growth and team performance year in year out producing the best Medical Representative. Drove campaigns like mass deworming campaign, malaria, and tropical disease scientific symposiums as well as orange day campaign in collaboration with save the children. Internal and external collaboration with vendors, trade channel supply partners WWCVL, Assene Laborex and marketing through commercial review, forecasting and strategy review meetings. Drove proposals for MOU to key strategic partners and accounts and participate in tenders/bulk purchases with Central medical stores, advisory boards formulary inclusion, government institutions and parastatals, as well as NGOs Show less • Managed 11 GSK representatives in North (19 Northern states) including Abuja, Kano, Kaduna, Plateau state, Bauchi, Gombe etc. under GSK access to medicine portfolio, intended to give access to 80% of Nigerians i.e., 4 out of 5 Nigerians with Quality medicines in class A, B, C and D segments.• My role included leading sales business, coaching, leadership, mentor and managing access representatives in the North ensuring they carry out all their activities proficiently, like clinical meeting presentation coaching, patient focus scientific selling coaching, sales line targeting, profiling of customers and to ensure that all these activities lead to growth of the region in line with organizational values, objectives, and vision.• Responsible for 35%-40% of the sales target for access in the country and was able to grow the business in the territory by 51%.• Drive campaigns like mass deworming campaign, malaria and tropical disease scientific symposiums as well as orange day campaign in collaboration with save the children.• Internal and external collaboration with supply partners WWCVL and Assene Laborex and marketing through commercial review meetings. Show less • Responsible for sales and promotion Branded Generics and classic innovative portfolio (Anti-infectives, anti-diabetics, cardiovascular/anti-hypertensives, anti-cancer drugs, gastroenterology drugs, antifungal, anti-seizure drugs.. I was the best MR BGx portfolio Nationwide 2013 with 128% sales achievement to target and achieving above all KPIs • Development and Implementation of Business Plan, Channelling plans, sales line targeting, Brand Bonding Ladder now customer journey and sales and marketing Activity reports on a timely basis (using MS Office tools like Microsoft word, excel power point etc.) to maximise job effectiveness and efficiency. • Dissemination of medical and pharmaceutical information Detailing and Clinical/Seminar presentations to Doctors, Pharmacists, Nurses, and other Health Care Providers, convincing them to selectively prefer GSK products. • Ensuring that the job/responsibility of the sales officer which includes supplying drug stocks (generated by sales and marketing activities) demanded by customers is carried out smoothly and within agreed time and Organized Product Launches for New GSK brands. • Organizing high impact continuing medical education (CME) involving all healthcare practitioners in my territory from different institutions and government health parastatals on different health care concerns like African inspiration meeting on rational antibiotics therapy, asthma care management and education. Show less
National Tender Lead/Key Account Lead NC/NE
Sept 2022 - Dec 2023Key Account Manager North Central/North-East Regions
Apr 2022 - Dec 2022Commercial sales Manager North East/North Central Regions
Apr 2021 - Mar 2022Marketing stretch exposure Flixotide Re-Launch Lead National
Aug 2020 - Apr 2021Commercial Sales Manager Lagos
Feb 2020 - Mar 2021First Line Leader/North East Region Manager
Aug 2018 - Feb 2020Market Access Manager Multiple Regions (North South-South South-East)
Feb 2017 - Aug 2018Market Access Manager Northern Region
Nov 2015 - Aug 2017Medical Representative and retail Sales Rep @Zere Px
Oct 2011 - Dec 2015

Krestor Nigeria Ltd
Mar 2024 - now DIRECTOR SALES AND PARTNER ENGAGEMENT I Identified and capitalized on new business opportunities, expanding Krestor's market share within less than a year through targeted outreach, competitive analysis, and key partnerships for drugs and medical equipment/consumables. Established and nurtured long-term relationships with key clients and distributors, ensuring customer satisfaction and retention, successfully negotiated and closed deals. I oversee sales forecasting, budgeting, and reporting, utilizing CRM systems to track progress and adjust strategies based on market dynamics and team performance. Show less
Licenses & Certifications

Leadership Development Programme
Lagos Business School, Pan-Atlantic UniversityFeb 2023- View certificate

How to Present and Stay on Point
LinkedInSept 2020 - View certificate

Learning Gantt Charts
LinkedInAug 2020 - View certificate

Managing High Performers
LinkedInSept 2020 - View certificate

Digital Marketing Foundations
LinkedInJun 2023 - View certificate

Excel Quick Tips
LinkedInAug 2020 - View certificate

PowerPoint Quick Tips
LinkedInAug 2020 - View certificate

Leading at a Distance
LinkedInMar 2020 
Advanced Leadership Development and People Management
International School of Management, GermanyDec 2021- View certificate

Project Management Simplified (2014)
LinkedInAug 2020
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