Laura Martinell

Laura Martinell

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location of Laura MartinellFrance

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  • Timeline

  • About me

    MSc in Luxury Management and Guest Experience at Glion Institute of Higher Education

  • Education

    • Lycée Albert Einstein, Bagnols sur Cèze

      2017 - 2020
      Baccalaureate in Literature Literature Mention Bien
    • Glion Institute of Higher Education

      2023 - 2025
      Master's degree Luxury management and guest experience
    • Vatel France

      2020 - 2023
      Bachelor in hotel management
  • Experience

    • Vatel Hôtel & Spa ★★★★

      Sept 2020 - May 2023

      24 semaines de pratique sur 3 années de formation en passant dans les divers services :- Pâtisserie- Cuisine self- Cuisine Brasserie- Commis de salle Brasserie- Banquet- Service commercial- Réception- Housekeeping- Service réservation- Assistante Maître d’hôtel- Chef de rang Brasserie- Cuisine banquet 24 weeks of practice over 3 years of trainingDepartments covered:- Waitress in Vatel Brasserie- Pastry cook- Banqueting- Housekeeping- Runner in Vatel Brasserie- Head waitress in Vatel Brasserie- Commercial Department- Reservation Department- Receptionist - Cook in Vatel Brasserie

      • Semaines de pratique à Vatel

        Sept 2020 - May 2023
      • Student in training

        Sept 2020 - May 2023
    • Mouratoglou Hotel & Resort

      Jun 2021 - Aug 2021
      Receptionist and Waitress

      Receptionist:- Check in, Check out- Answer the phone- Reservation proposals and confirmations- Make reservationWaitress :- Commis waitress- Set up the restaurant- Run drinks

    • Four Seasons Hotel, Cyprus

      Nov 2021 - Apr 2022
      Waitress

      Waitress at the Colors CaféTake care of customers from arrival to departure.Manage cash flow

    • Grand Hotel du Cap Ferrat, A Four Seasons Hotel

      Aug 2022 - Oct 2022
      Guest Service Operator

      - Answer the phone and direct calls- Reply to the Four Seasons chat- Transmission of information via the computer system- Assist the reservations department in their administrative tasks

    • Grand-Hôtel du Cap Ferrat, A Four Seasons Hotel

      Jul 2023 - Sept 2023
      Commis de salle

      - Assist the head waiter/waitress with table preparation and service

    • Fairmont Le Montreux Palace

      Oct 2023 - Jul 2024
      Waitress and Head Waitress
    • Ritz Paris

      Jan 2025 - now
      Assistante Concierge
  • Licenses & Certifications

    • Bachelor in International Hotel Management

      VATEL
      Jul 2023
      View certificate certificate
    • Master of Science in Luxury Management and Guest Experience

      Glion Institute of Higher Education
      Sept 2025
      View certificate certificate
    • Inside LVMH Certificate

      LVMH
      Dec 2023