Pushan Sarkar

Experience

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  Superdrug

  Aug 2007 - Sept 2011

  Accountable for the overall management of a store with over 30 employees spreading across 6000 square feet on High Street Kensington, London. Responsible for driving and delivering the store KPI’s. Leading and driving customer service and sales focused environment. Accountable for the overall day to day activity of a store with 30 employees spreading across 6000 square feet on High Street Kensington, London.Responsible for opening and closing of the store.Responsible for cash handling and making sure all the processes regarding cash are in place.Leading and driving customer service and sales-focused environment.

  • Assistant Store Manager - Retail.

    Aug 2009 - Sept 2011

  • Store Supervisor

    Aug 2007 - Aug 2009
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  Marcus evans Group

  May 2012 - Nov 2012

  Strategic Conferences - Inside Sales

  Marcus Evans is one of the world's leading providers and promoters of global summits, strategic conferences, professional training, in-Company training, business-to-business congresses, sports hospitality and on-line information. Responsible for selling delegate positions to senior-level DMs for conferences on such topics as Health and Safety, Innovation, Marketing, Finance, etc.

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  Avis Budget Group

  Mar 2013 - Oct 2018

  A proactive and organised Account Manager, overseeing a portfolio of clients in excess of 1 million which includes major well respected companies. Building long-lasting mutually beneficial relationships with clients and contacts and always striving to find the products which best fit the individual needs alongside protecting business interests. Receiving inbound calls relating to car rental queries. Converting inbound calls for quotes into reservations. Adhering to strict CPH and sales targets

  • Sales UKI Account Manager

    Jun 2015 - Oct 2018

  • Reservation Sales Agent

    Mar 2013 - Jun 2015
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  HP

  Feb 2020 - Nov 2023

  Inside Sales Account Manager / Global Accounts

  Main Responsibilities - * Operating as the lead point of contact.* Building, maintaining and managing strong, long-lasting customer relationships* Developing a trusted relationship with key accounts, customer stakeholders and executives* Ensuring timely and successful delivery of solutions according to customer needs and objective* Communicate clearly the progress of quarterly initiatives to internal and external stakeholders* Forecast and track key account metrics whilst analyzing pricing and margins. Show less

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  Avis Budget Group

  Feb 2023 - now

  One Point of Contact - Corporate customer service

  Assisting customers in finding product and service information, and resolving issues.Resolving product or service issues requires clarifying the customer's complaint, identifying the root cause, evaluating the most effective solutions, promptly making necessary adjustments or corrections, and conducting follow-up inspections to ensure customer satisfaction.Maintains financial accounts by processing customer adjustments accurately and efficiently.Suggests products or services to management by gathering customer information and assessing their needs.Prepares product or service reports by collecting and analyzing customer information. Show less