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Jolene C.

Jolene C.

Followers of Jolene C.220 followers
location of Jolene C.Costa Rica

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  • Timeline

  • About me

    Driven professional passionate about bridging users needs and business goals.

  • Education

    • Universidad Nacional

      2007 - 2008
      Conversational English Course Second Language Learning University

    • Universidad Hispanoamericana (CR)

      -
      Bachelor's degree Psychology

  • Experience

    • Align Technology

      Jan 2012 - Jan 2019

      • Salesforce Administrator

        Nov 2018 - Jan 2019

      • Business Process Controller

        Jan 2017 - Nov 2018

      • Sr. Backoffice Specialist

        Jan 2012 - Jan 2017

    • Experian

      Jan 2019 - Jan 2021
      CRM Business Analyst

    • Solventum

      Mar 2022 - now
      IT Senior Business Analyst

  • Licenses & Certifications

    • ServiceMax Core 2023 Certification Maintenance Achieved

      ServiceMax, a PTC Technology
      Mar 2024

    • Digital Marketing Technician Certification

      Instituto Técnico Bilingüe ITB S.A.
      Sept 2021

    • Introduction to ServiceMax Core Administration Course ((SVMX101-Self-Paced))

      ServiceMax, a PTC Technology
      Sept 2023

    • SVMX101 Certification Exam: Introduction to ServiceMax Administration

      ServiceMax, a PTC Technology
      Sept 2023

    • Scrum Fundamentals Certified

      GE 360
      Nov 2018
      View certificate certificate

    • Scrum Master Certified

      GE 360
      Nov 2018
      View certificate certificate

    • Entrenamiento ITIL Foundations v3

      GE 360
      Jan 2018

    • ISO 13485: 2016 & 21 CFR Part 820 (QSR)

      QMS Associates - Costa Rica
      Jan 2018

    • Dale Carnegie Workshop - "Train the trainer"

      Dale Carnegie Training
      Jan 2017