Ramm Prakash

Experience

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  Cambridge International School, a GEMS school

  Sept 1999 - Sept 2004

  IT Technician

  As an ICT Technician, I had assisted in creating a structured approach to rolling out new hardware or software, including procurement, testing and assessing the needs of user training. I had also worked and gave guidance to others on the ICT acceptable use policy; managed more than 125 windows based networked PCs & servers running on Server 2003 having roles & services - Active Directory (Domain Controller), DNS, DHCP, WINS, etc.; developed Microsoft ISA server 2004 and SonicWall & implemented DMZ, VPN and network security with SonicWall firewall.Involved in supervising of System management and advised clients on cost effective solutions for security and information technology products. Show less

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  Hercules Engineering Solution Consortium

  Sept 2004 - Sept 2005

  Technical Engineer

  Successfully architected & managed IT infrastructure including network, hardware & software.Installed, configured & implemented Access Control System and CCTV at M/s Aujan Industries, Dubai (Manufacturing unit of Barbican, Vimto and RANI juice). Designed and deployed Access Control System at M/s Aujan Industries, Dubai. Designed and implemented IT Infrastructure at new office building.

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  Taaleem Management

  Oct 2005 - Aug 2015

  Accomplishments:• Spearheaded IT department, provided technical leadership to develop technical solutions and maintain IT infrastructure, communication and strategy and system administration to meet the organization's needs with respect to functionality, performance and reliability.• Strove to build world‐class IT Infrastructure; formulated and implemented infrastructure operations policies, processes & procedures.• Drove transformation, achieved operational excellence and provided innovative & cost effective technical solutions.Key Responsibilities:• Directed day‐to‐day IT operations, ensured alignment with business objectives through effective planning, implementation, and major modifications to the company‐wide supported infrastructure in coordination with corporate leadership.• Designed, planned & executed significant IT projects to deliver new capabilities that support business requirements.• Reviewed and benchmarked performance of IT infrastructure to make recommendations for improvement or upgrade requirements.• Provided strategic guidance on procurement decisions, evaluated and shortlisted tactical solutions and vendors for Infrastructure. Identified vendors for procuring IT products at practical and cost‐effective rates.• Registered infrastructure costs savings through best practices, efficiencies, procurement. Planned and developed budgets and monitored all IT‐related procurements and budget usage.• Conducted security audit and risk assessment, performed information security compliance reviews, internal audits for remediation/reduction of identified risks.• Mentored and lead team activities, and provided conceptual thought leadership to develop the project team and subsequently successful project delivery. Conducted periodic analysis of team and individual motivation, morale level and initiated improvement measures. Show less Accomplishments:• Provided System and Network administration and application support to Central Office and Taaleem Schools, ensured maintaining the integrity and quality of the operating environment.• Monitored all aspects of the IT infrastructure including Servers, Networks, Storage, Telecom, and Datacenter to ensure that core systems are available, scalable and secure.• Administered the Taaleem Schools help desk activities. Diagnosed and resolved technical hardware/ software issues, identified and escalated situations requiring urgent attention, in line with established help desk procedures.• Planned strategy for business continuity and disaster recovery. Identified and elaborated vulnerabilities, threats, risks and controls. Show less

  • Assistant IT Manager,

    Oct 2007 - Aug 2015

  • IT Support Executive

    Oct 2005 - Sept 2007
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  Life Care Health Consultancy

  Sept 2015 - Dec 2016

  IT Manager

  Accomplishments:• Instrumental in managing of IT Infrastructure, defined the infrastructure strategy and support initiatives.• Recognized for excellent project management, technology leadership, and strong advocacy to continually evolve through a culture of continuous improvement.• Entrusted to assist the Management or Chairman with the development of the IT operating plan, budget and resource planning and comprehending and communicating the priorities, benefits, costs and risks of all initiatives including DR and Business Continuity planning.Key Responsibilities:• Proffering vision, headship, direction, governance & strategies associated with the planning, delivery, management, and support of IT infrastructure that support companies goals, objectives, strategies and operations.• Successfully delivering key IT programs and projects on‐scope, on‐quality, on‐time and on‐budget. Driving the transition to well‐run and high‐performing operational capabilities.• Fostering partners and vendors’ relationships to ensure Company’s requirements are met on a regular basis. Overseeing hardware/software procurement and acquisition activities; conducting feasibility analysis to prioritize optimized budget allocation and cost‐effective vendor sourcing/selection.• Establishing and managing yearly infrastructure budget, including budget planning process and overall expense management and approval process.• Leading multiple cross‐functional teams to drive and achieve organization efficiency excellence by creating an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Show less

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  Freelance

  Jan 2017 - now

  IT Administraton & Management

  Freelancing of IT Administration & Management of Systems