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Victoria Maldonado

Victoria Maldonado

Corporate Trainer

Followers of Victoria Maldonado372 followers
location of Victoria MaldonadoChandler, Arizona, United States

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  • Timeline

  • About me

    Dedicated and results-oriented dental revenue cycle specialist.

  • Education

    • Johnson & Wales University-Florida

      2005 - 2009
      Bachelor of Science (BS) Hospitality Administration/Management

  • Experience

    • Bonefish Grill

      Sept 2008 - Oct 2009
      Corporate Trainer

    • Chicago's Bar & Grille

      Apr 2009 - Jan 2010
      Operations Manager

      Hired to assist in overall improvement of operations and service at casual dining establishment. The role required improving profitability, food cost reduction, and menu optimization.

    • The Palms Hotel & Spa

      Jan 2010 - Feb 2011
      Chef de Partie

      Worked under the Executive Chef and food & beverage director for high-volume upscale restaurant at The Palms Hotel & Spa. Responsibilities included food expediting, quality control, quality standard enforcement, special events, and daily amuse-bouche creation for an average of one-hundred thirty covers a night. Menu planning, inventory management and training

    • Area 31 at The Epic Hotel

      Feb 2011 - Jun 2013
      Chef de Partie

      Provided assistance to the Executive and Sous Chef for serving innovative upscale cuisine at the Epic Hotel's AREA 31 restaurant. Responsibilities included seasonal menu item creation, special event catering, food cost controlling, and other day-to-day operations applicable to designated station.

    • PF Changs China Bistro

      Jul 2013 - Mar 2020
      Hospitality Specialist

      As a manager, I’m responsible for the supervision and operation of restaurant operations. Work alongside at least one other Manager, while reporting to the Executive Chef/Culinary Partner as well as the Operating Partner. Duties include: BOH operation management, staff supervision, cost controlling, inventory management, and more.

    • Pei Wei

      Jan 2015 - Apr 2017
      Hospitality Manager

      -Conducting cost analysis, budget forms and P&LS.-Hiring and Training new members; Setting up weekly reviews to ensure new hires are fully supported and integrated.-Maximizing restaurant productivity and employee culture through leadership and mentoring-Resolve guest and team member issues using strong problem-solving skills.

    • Dental Care Alliance

      Jul 2021 - now
      Patient Service Representative

  • Licenses & Certifications

    • ServSafe Certification

      The National Restaurant Association
      Feb 2010