Riyad Basamad

Experience

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  AECOM

  Jan 1390 - Jan 1391

  IT Technician

  ✅Provided technical support to users, including troubleshooting problems with hardware and software.✅Installed and maintained computer networks, including imaging systems, configuring routers, and setting up firewalls.✅Recommended ways to improve the security and efficiency of computer systems.✅Maintained the inventory of hardware and software used in the company’s computer systems.✅Assisted in installing, configuring, and troubleshooting new software applications on computers and networks.✅Monitored system performance to ensure that it was running efficiently.✅Performed data recovery when necessary, including removing viruses from infected systems.✅Coordinated with other Information Systems (IT) staff members to ensure that projects were completed on time.✅Conducted network maintenance, including monitoring bandwidth utilization, setting up new servers, and configuring routers. نمایش موارد کمتر

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  Stc

  Jun 1390 - Aug 1390

  Intern

  ✅Analyzed data to recommend improvements to existing systems and processes.✅Set up new computers, networks, and software for new employees.✅Provided support to IT staff by answering phones, processing paperwork, and responding to user requests.✅Installed operating systems and other computer software applications on new computers.✅Coordinated with other departments to ensure that all technology was working properly for the company.✅Collected, analyzed, and stored data for use in reports.✅Supported the maintenance of existing computer systems, including troubleshooting problems with hardware and software.✅Assisted with computer network security by scanning for vulnerabilities and viruses.✅Helped in providing technical support for computer hardware and software issues. نمایش موارد کمتر

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  Nahdi Medical Co.

  Feb 1394 - Jun 1397

  IT POS Support Specialist

  ✅Implemented new technology solutions to meet departmental needs.✅Monitored network performance and troubleshot issues with hardware and software to ensure optimal functionality.✅Assisted in monitoring security measures and ensuring compliance with relevant policies and regulations.✅Provided support for information technology infrastructure, including hardware, operating systems, applications software, and networks.✅Managed the computer operations of the company by providing help desk services to employees who had problems with their computers and other technology devices.✅Coordinated with external vendors who provided maintenance and support services for hardware and software applications.✅Helped in providing technical support for computer networks and performing tasks such as software installation, virus removal, and backup recovery.✅Planned, implemented, and maintained the company’s information systems by designing and testing new systems, upgrading existing ones, and troubleshooting problems. نمایش موارد کمتر

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  SAL Saudi Logistics Services

  Jan 1396 - now

  Duty Agent

  ✅Communicate with airlines to ensure the accuracy of information in shipping records.✅Coordinate with other members of a team to ensure that all tasks are completed timely.✅Maintain records of shipments to identify patterns in shipping errors and delays.✅Ensure that products are delivered on time by coordinating with carriers such as trucking aircraft.✅Perform clerical tasks such as filing, data entry, and answering phones.✅Assist in coordinating the use of warehouses or other storage facilities to ensure efficient use of space.✅Supervise the cargo build-up and ensure all ULDs used are willing to load into aircraft.✅Prepare bills of lading and other shipping documents such as customs declarations.✅Help in coordinating shipments with customs officials to ensure compliance with international shipping laws. نمایش موارد کمتر