Graham Smith

Graham Smith

Customer Services and Sales

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location of Graham SmithMetropolregion Leeds und Umgebung

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  • Timeline

  • About me

    Finance Business Partner for Richmond Villages at Bupa

  • Education

    • Bede 6th Form, City of Sunderland College

      2004 - 2006
      A Levels Chemistry, Physics and Maths B, B and C
    • Thornhill School

      1999 - 2004
      High School Various 13 GCSEs A*-C
    • The University of Hull

      2006 - 2010
      MChem Chemistry 1st Class
  • Experience

    • Currys

      Apr 2004 - Aug 2007
      Customer Services and Sales

      As a member of customer service I assisted customers who had faulty products and dealt with any complaints as best as I could.As a salesperson I had to sell products to customers, which involved having a great depth of product knowledge.

    • RB

      Jul 2008 - Jun 2009
      Industrial Placement Student

      My role at Receipt Benckiser revolved around research for one of their key worldwide brands. I carried out experimental work and wrote reports. The key focus of this research was on improving the environmental impact of the brand, without reducing the performance of the products. I was also responsible for ensuring that the deionised water machine in department was maintained.

    • University of Leeds

      Oct 2010 - Mar 2014
      Postgraduate Researcher

      I carried out postgraduate research, looking into the correlation between electrical properties of semiconductor surfaces and the wavelength of light shining on them. This research was carried out using scanning probe microscopy, electrostatic force microscopy in particular, with additional information gathered using scanning electron microscopy.Alongside my general research, I was also the health and safety rep for the solar research group lab. This involved monitoring material stock, ensuring risk assessments were accurate and up to date, and keeping track of lab cleanliness. Show less

    • Leeds University Union

      Jan 2014 - Aug 2019

      I worked in the Finance office at Leeds University Union, managing Clubs and Societies finances. I assisted with management of their budgets, and how their finances could be improved. The role covered many aspects within financial accounting such as purchase ledger, sales ledger, nominal journals and P&Ls. I also managed the Grant Application process for LUU Clubs and Societies.I successfully ran the project for the launch of the online portal for payment requests, removing the need for paper forms. Show less My role was front of house for all enquiries relating to clubs and societies at Leeds University Union. This part of the role involved answering e-mails, taking telephone calls and issuing DBS application forms to students at the University of Leeds. The second half of this role involved supporting the Development Coordinators in the Student Activities office, which involved arranging meetings with clubs and societies, sorting out paperwork and also creating new procedures so that their everyday jobs ran as smoothly and efficiently as possible. Show less

      • Student Activities Finance Coordinator

        May 2014 - Aug 2019
      • Student Activities Admin Assistant

        Jan 2014 - Apr 2014
    • Bupa

      Sept 2019 - now
      • Finance Business Partner

        Sept 2023 - now
      • Senior Business Analyst

        Jul 2021 - Sept 2023
      • Finance Specialist Analyst

        Sept 2019 - Mar 2022
  • Licenses & Certifications

    • BKA Level 1 Coaching

      British Korfball Association
    • Certificate in Business Accounting

      CIMA
      Jan 2021
    • EKA Level 2 Coaching Award

      England Korfball
      Sept 2019
    • AAT Foundation Level 2

      AAT
      Jul 2020