Deep Enrich
Trish Nichols
Work Services Manager
247 followers
Ramsgate, England, United Kingdom
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About me
Senior strategic resource planner for DWP
Education
Thanet Technical College
1976 - 1978Pre-Hospital CourseKent College Pembury
1971 - 1976GCE O LevelsActivities and Societies: Choir. Orchestra (violin). Youth Volunteer Action
Experience
Dept for Work & Pensions
Mar 1984 - May 2015Work Services ManagerDay-to-day management of a skilled team, supporting job-seekers into employment.
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Department for Work and Pensions (DWP)
Jun 2015 - Apr 2016Work services managerDept for Work and Pensions
May 2016 - Feb 2020Work Coach Team LeaderDepartment for Work and Pensions (DWP)
Feb 2020 - nowSenior Resource Deployment Lead G7
Oct 2022 - nowSenior Executive Officer Customer Experience Directorate
Feb 2022 - Oct 2022Operations Leader
Sept 2021 - Feb 2022Customer Service Leader Thanet
Oct 2020 - Sept 2021Customer Service Leader
Feb 2020 - Oct 2020
Licenses & Certifications
Lean Practitioner
May 2010Certificate of Higher Education (Training - Adult Education)
Leeds Metropolitan UniversityJun 1999
CMI Award of Excellence
Chartered Management InstituteAug 2019Chartered Manager CMgr MCMI
Chartered Management InstituteJun 2020
Combined certificate in Communication & Innovation
The Institute of Customer ServiceJan 2015Level 5 Apprenticeship Operations/Departmental Manager. Distinction
Chartered Management InstituteAug 2019
Volunteer Experience
Companion/Assistant
Issued by Lanthorn Hospital on Sept 1974Associated with Trish Nichols
Languages
- frFrench
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