Trish Nichols

Trish Nichols

Work Services Manager

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location of Trish NicholsRamsgate, England, United Kingdom

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  • Timeline

  • About me

    Senior strategic resource planner for DWP

  • Education

    • Thanet Technical College

      1976 - 1978
      Pre-Hospital Course
    • Kent College Pembury

      1971 - 1976
      GCE O Levels

      Activities and Societies: Choir. Orchestra (violin). Youth Volunteer Action

  • Experience

    • Dept for Work & Pensions

      Mar 1984 - May 2015
      Work Services Manager

      Day-to-day management of a skilled team, supporting job-seekers into employment.

    • Department for Work and Pensions (DWP)

      Jun 2015 - Apr 2016
      Work services manager
    • Dept for Work and Pensions

      May 2016 - Feb 2020
      Work Coach Team Leader
    • Department for Work and Pensions (DWP)

      Feb 2020 - now
      • Senior Resource Deployment Lead G7

        Oct 2022 - now
      • Senior Executive Officer Customer Experience Directorate

        Feb 2022 - Oct 2022
      • Operations Leader

        Sept 2021 - Feb 2022
      • Customer Service Leader Thanet

        Oct 2020 - Sept 2021
      • Customer Service Leader

        Feb 2020 - Oct 2020
  • Licenses & Certifications

    • Lean Practitioner

      May 2010
    • Certificate of Higher Education (Training - Adult Education)

      Leeds Metropolitan University
      Jun 1999
    • CMI Award of Excellence

      Chartered Management Institute
      Aug 2019
    • Chartered Manager CMgr MCMI

      Chartered Management Institute
      Jun 2020
    • Combined certificate in Communication & Innovation

      The Institute of Customer Service
      Jan 2015
    • Level 5 Apprenticeship Operations/Departmental Manager. Distinction

      Chartered Management Institute
      Aug 2019
  • Volunteer Experience

    • Companion/Assistant

      Issued by Lanthorn Hospital on Sept 1974
      Lanthorn HospitalAssociated with Trish Nichols