Adnan Ali Cassim

Experience

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  MedSource Healthcare LLC

  Jul 2010 - Jul 2012

  Medical Language Specialist

  • Edited drafts created by speech recognition software• Corrected grammar, spelling and syntax mistakes• Wrote narrative accounts of patient appointments• Accurately documented medical dictation to record patient care.• Documented patient medical histories, vitals and test results in electronic health records system

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  Backoffice Medicine

  Jul 2012 - Dec 2013

  Production Supervisor-cum-Quality Assurance Analyst

  • Scheduled and monitored staff and day-to-day workflow• Developed employee's skills, evaluated performance, and provided feedback• Resolved problems by analysing data, investigating issues, identifying solutions, and recommending action• Developed, tracked, and monitored employee's compliance to quality, service, and production standards• Addressed staff concerns and day-to-day operational, system, customer service, quality, and professional issues

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  WNS Global Services Sri Lanka

  Oct 2015 - Sept 2016

  Senior Associate Operations

  • Diligently edited legal correspondence for grammar, spelling, and syntax• Drafted agreements, contracts and other legal documents• Edited copies generated by speech recognition software• Assisted attorneys in collecting information from employment and medical records

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  Businessfocus360 Pvt Ltd

  Feb 2017 - Apr 2017

  Recruitment Executive

  • Handled the Recruitment Process of HSBC Global Service Center• Sourced Candidates through various channels such as LinkedIn and XpressJobs.lk• Participated in Recruitment Campaigns• Updated the Candidate Database• Conducted Pre-Screening Interviews and Pre-Employment Assessments• Collected and filed documents of prospective candidates • Scheduled Final Interviews with Hiring Managers• Conducted Document Verification prior to initiating the BGV process• Followed up on BGV process and assisted HR Manager with CTC and offer discussions • Created Employee Personal Files prior to onboarding • Streamlined the Document Verification Process• Performed general administrative tasks Show less

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  Ceylon Newspapers (Pvt) Ltd

  Jul 2017 - now

  Deputy Chief Sub Editor

  • Rewriting and editing copies to improve readability and impact• Devising attention-grabbing headlines• Reviewing copies for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards• Communicating directly with reporters to assess stories and improve quality of work• Collaborating with photographers to find eye-catching images• Monitoring breaking news for information on incidents, events and topics of interest• Determining readiness of written pieces, making changes and approving final versions for publication• Compiling International Pages Show less