Christopher Ervan

Experience

• 

  PT Pelabuhan Tanjung Priok

  Aug 2017 - Sept 2017

  Operations Officer

  - Monitor the placement of containers in the stacking field and make a report- Learn everything about business process at the port of Tanjung Priok

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  Wan Hai Lines

  Apr 2019 - Apr 2022

  Senior Staff Export Documents

  1. Responsible for Export documents to the destination USA, South America, and Asia ( handle 200+ customers weekly )2. Follow up the data in the form of Shipping Instructions to the customer via email and also make sure the booking is ready /postponed / cancel.3. Entry and process the Shipping Instructions from customer to system to be drafted Bill of Lading (B/L) and provided to the customer by email.4. Giving the best services for customers (request revise Bill of Lading and follow up the data) until B/L is released after the vessel departs while solving 300+ customer inquiries weekly through E-mail and Call5. Responsible for maintaining strong relationships with partners and clients while increasing customer satisfaction rating by 11%6. Coordination with port agents and agents of other countries for export purposes by e-mail or phone call7. Making Monthly Vessel Report8. Analyze export activities to understand whether a core business is on the right path (provide solutions if problems arise)Achievements: In 2020-2021 can handle over 99.9% of documents without fail, and make a good relationship and satisfaction with the customer and partners based on the survey. Show less

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  Sinarmas LDA Maritime

  Apr 2022 - Jun 2022

  Liquid Bulk Vessel Operation Associate

  1. Daily update vessel position report, including communication with crews, shippers, consignees, agents, and also a calculation of vessel ETA estimation ( In charge 18 tug boat - barge )2. Daily weather monitoring3. Creates sailing instruction, follow-up freshwater requests, and also creates payment vouchers related to the operation4. Fills operation system5. Monitors Bill of Lading - BL & manifest creation6. Creates monthly vessel productivity report (Delay analysis)7. Update voyage report for Non-Semi Time Charter Vessel Show less

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  PT Mitrabahtera Segara Sejati Tbk

  Sept 2022 - now

  Sr. Procurement Technical Specialist