M Masroor Akram

Experience

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  SHOA (Pvtt.) Ltd.

  Jul 1998 - Mar 2003

  Network Engineer

  1. Management of ISP Servers: Web Server, FTP Server, Mail Servers, Database Server, RADIUS Server, DNS Servers, Proxy/Web-Cache Server 2. Web Programming: Developed Active Server Pages using VB Scripts and SQL.3. VSAT Installation4. Management of Download-only Satellite Internet Services (PC-Matrix, SpeedCast, SkyTiger, ZakNet)5. Database Administration 6. WAN Management7. Operations Management: Resposible for the overall operation of the ISP. This included managing a team of support and network personnel. Also coordinating with the Sales and Accounts department regarding Customers problems and administrative issues. Advising the higher management for new suitable tariff plans according to the statistical analysis of customer packages and traffic charts. Show less

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  Premium Telecom

  Mar 2003 - Aug 2004

  Senior Network Engineer

  Senior Network Enginner at Pakistan's first Ku-Band TDMA Satellite Hub Station.• Gilat’s SkyStar Advantage VSAT Hub administration, operations and maintenance including RF Equipment and Hub Equipment.• Installation, Testing and Commissioning of VSAT terminal equipment.• Satellite Network design and co-ordination negotiations.• VSAT hub equipment installation and Integration• VSAT based WAN design • Earth Station NMS installation, maintenance and administration

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  Federal Investigation Agency

  Aug 2004 - Oct 2006

  System Administrator

  System Administrator of nation-wide Persoanl Identification Secure Comparison & Evaluation System (PISCES) Project. PISCES is a US State Department funded Project to automate Immigration process of the country.Being the System Administrator of this 24x7 setup, I managed its over-all operations; that is WAN, Database and other operational requirements. This is being done with the help of a dedicated team of 41 IT professionals, administered from FIA Headquarters in Islamabad. Some of my main responsibilities as System Administrator are as follows: 1. Reporting day-to-day progress to Project Director2. Managing a large WAN network of 14 geographically dispersed sites connected to central site through VSAT and dedicated leased lines3. Managing Oracle database servers replicated/connected through central site4. Team lead of 41 member team of IT professionals5. Managing country-wide PISCES operations as a whole Show less

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  BTC Network Solutions (Pvt.) Ltd.

  Nov 2006 - Dec 2011

  CTO

  Responsibilities at BTC Network Solutions:(www.btc.com.pk) BTC Network Solutions (Pvt.) Ltd. is a Satellite Communications/VSAT Service provider, offering different VSAT solutions (SCPC, DAMA, MCPC etc). The Chief Technology Officer’s role is to assure the successful execution of the company’s business mission. This requires envisioning the company’s service offerings as a VSAT service provider, leading implementation of latest technology and planning for growth.PRIMARY DUTIES:• Lead and manage technical department• Closely work with technology developers to identify product opportunities and build state of the art VSAT services• Identify the best solutions and operational process for customers• Ensure the technical validation of Current products and services and monitoring the capacity planning. • Define and communicate company values and standards for acquiring or developing services, equipment, or software within the company • Ensure that technology standards and best practices are maintained across the network. Share knowledge, mentor and educate the organization’s teams• Maintain visibility into tat performance and accomplishments• Identify and develop approaches to pursue new opportunities to increase business base• Define staffing requirements for the area of responsibility• Ensure employee training needs are developed and implemented• Ensure company’s technical problems are resolved in a timely and cost-effective manner Show less

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  Self Employed

  Jan 2012 - Mar 2014

  VSAT Operations

  Network Design, VSAT Hub Installations, Operations, Manitenance

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  Es'hailSat - the Qatar Satellite Company

  Apr 2014 - now

  Capacity Management Engineer