Silma Arfiddya

Experience

• 

  PT. Sinar Mitra Sepadan Finance (SMSFinance)

  Sept 2016 - Aug 2019

  Marketing Supervisor

  Streamlined marketing workflows to boost efficiency.Led and nurtured the marketing team.Generated daily performance reports.Analyzed and verified credit feasibility and documents.Executed comprehensive marketing functions.Fostered relationships with external agents and customers.

• 

  PT Bank BTPN Tbk

  Oct 2019 - Aug 2022

  Relationship Manager

  Acquired new markets and fostered relationships with priority and regular clientsManaged existing customer portfolios according to their risk profilesAnalyzed and executed on customer needs for optimum solutionsProactively approached and secured new potential clients

• 

  Indonesia5 Communications

  Aug 2022 - Oct 2023

  Client Business Development

  Fostered and maintained strong relationships with existing clients.Executed and managed all client-focused projects, ensuring alignment with client needs.Created compelling proposals and coordinated client services activities.Drove strategic business growth by identifying and pursuing new business opportunities.Successfully approached and engaged potential clients.

• 

  JobStreet

  Nov 2023 - now

  Account Manager

  Focused on maintaining and nurturing client relationships, I ensure their needs are consistently met while identifying growth opportunities. As the main point of contact between clients and internal teams, I facilitate seamless communication and collaboration to achieve outstanding results.