Jens Daniel Lippold

Experience

• 

  Integral Software AG

  Mar 1991 - Mar 1992

  Systems Analyst

  Support and Customisation of the integrated ERP System INDIOS

• 

  ProALPHA Software AG

  Apr 1992 - Jun 2002

  Systems Engineer & Consultant

  Design & Development of Assets Accounting, Random Storage and CAD-Viewer modules for the proALPHA ERP System based on PROGRESS RDBMS & 4GL;Customer implementations of proALPHA ERP including- Project management- Consultancy- Installation (UNIX, Windows, Database & Application)- Customisation- Custom application development- Live Support

• 

  GSK

  Jul 2002 - now

  Designing, improving, monitoring, and supporting Service Processes in GSK's Pharma Supply Chain Tech organisation using ITIL and DevOps principles. Key focus on streamlining and automating processes with ServiceNow and other integrated tools. Providing IT services for Facilities Management Products as part of the Pharma Supply Chain Tech organisation. Since March 2020, my primary focus switched to supporting the adoption of ServiceNow for ITIL aligned Service Management in PSC Tech. Managing development and operations for technologies enabling manufacturing excellence in the pharma business globally. Technologies include software applications like Serialisation and OEE. Global Service Manager for standard Weigh&Dispense, IPC, OEE and Serialisation applications at GSK.Function Owner for MES Change and Release & Deployment Management.Regional MES Shared Services Manager for the EMEA Region. Service Owner and Lifecycle Manager for globally supported Weigh&Dispense, IPC and OEE applications at GSK. Managing a global weigh&dispense application Supporting all local IT applications including Weigh&Dispense, Warehouse Management Systems, IPC; contributing to 24x5 support.SAP Site Security Administrator and Interface Error Handling Administrator;Technical Lead for SAP Interface Deployment;Implementation, Validation and Deployment of an Weigh&Dispense System based on Rockwell Automation PMX DISY with interfaces to SAP

  • Senior Product Manager - Service Processes

    Jan 2021 - now

  • Engineering Facilities Product Manager

    Jun 2019 - Jan 2021

  • Technical & Engineering DevOps Manager

    Jan 2019 - May 2019

  • MES Service Manager

    Jan 2013 - Dec 2018

  • MES Technical Manager

    Nov 2008 - Dec 2012

  • Senior Technical Analyst

    Nov 2007 - Oct 2008

  • Business Systems Analyst @ Site IT Bad Oldesloe

    Jul 2002 - Oct 2007