Deepak Sharma, PMP

Deepak Sharma, PMP

IT Manager

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  • Timeline

  • About me

    Global Program Manager – Cloud Security & SDWAN Deployment

  • Education

    • NPS

      -
    • Amazon

      2017 -
      AWS Certified Solution Architect Cloud Computing
    • PMI

      2009 - 2009
      Project Management Professional (PMP) Project Management
    • IBM Canada

      2008 - 2010
      IBM Sr Project manager Program Project Management
    • IBM Canada

      2008 - 2008
      ITIL Certification
    • IIL Canada

      2012 - 2012
      Multiple Program Management courses
    • IIL Canada

      2012 - 2012
      Leadership in Project Management
    • TD Bank

      2011 - 2013
      Multiple People Management courses
    • Global knowledge

      2018 - 2018
      Migrating to AWS Cloud computing
    • Delhi University

      1996 - 1999
      Bachelor of Commerce (Honors) Business/Commerce, General
  • Experience

    • Adidas group

      Sept 1998 - Sept 2002
      IT Manager

      Responsible for overall administration of the Navision Financial ERP system “Adirace” which included Database admin, system availability, backupsProvided support and training to the staff on all the ERP modules i.e. Finance, Sales, Inventory, Warehousing, ProductionWorked with the Global development team to customize and implementation of the latest version of Navision to incorporate the new VAT tax structure in the ERPSupported the WAN connectivity of all the six adidas warehouses with the ERP server. Supported the adidas LAN/WAN (DHCP, TCP/IP, DNS, WINS) connectivity environment, Microsoft Office Suite 2000, Lotus Notes and Windows 2000. Support the Linux Proxy Server used to provide internet browsing and email access to 80 users Show less

    • IBM Canada Ltd

      Sept 2002 - Sept 2010

      As the IBM primary point of contact, Lead 35 Infrastructure implementation projects within a complex matrix environment consisting of BNS and IBM team members from multiple areas : Architects, Server Management, Security, Networking, Tivoli, Helpdesk and Review boards. Successfully implemented the IBM virtualization solution based on the banks requirements with the help of respective Management and infrastructure teams, thereby creating value for both IBM and BNS in terms of reduced costs, reduced effort, and standardization of solutions. Successful migrated 300 VM and Intel physical hosts to the virtual servers resulting in a saving of $ 3 million for the bank Managed the Asset management program with a Budget of $5 million for Scotia bank which included development and implementation of an asset management application to track and monitor the Asset information and SLA’s of all the hardware and software owned by the bank. Leading a team of architects and solution managers to ensure successful implementation of the projects Show less Lead and successfully delivered two Global Delivery Projects budgeting over $ 2 million that included extensive global transitioning and transformation activities and key effort to move an existing IBM helpdesk from a North American location to India as part of IBM Global resourcing plans to gain business and financial efficiencies.Successfully led 5 complex total outsourcing projects for IBM Information Technology varying in size and complexity for the Banking and Health industries, These multi-million dollar commercial transitions consisted of the transition and transformation of their Human Resource, Help Desk, Desk Top, and multi-Platform/Tower Data Center service delivery implementations to an IBM service delivery model, surpassing customer expectations. Lead transition of six ID Transitioning Projects budgeting over $ 1 million from North American locations to IBM Global Delivery locations. Responsible to transition ID provisioning function from the IBM NA security Team to the EUS Helpdesk in India and Brazil. Show less

      • Program Manager - Infrastructure Projects

        Apr 2007 - Sept 2010
      • Transition Project Manager

        Sept 2002 - Mar 2007
    • TD

      Sept 2010 - Mar 2016

      In charge of Program Delivery of TD’s Enterprise Storage and Backup program ($50+ Million/Tier1), responsible for • Identifying and implementing next generation Storage and Backup technologies• Currency refresh of Legacy Storage infrastructure & Migration of storage data• Currency refresh of Legacy backup infrastructure & Migration of backup data (Disk/Tape)• SAN Fabric topology redesign Key Accomplishments• Lead the formation and introduction of TD’s new Enterprise Storage and Backup strategy aligning with the Enterprise roadmap. Ensure that the technology decisions are in alignment with the Enterprise Cloud Strategy avoiding any collisions or conflicts in the future to attain cost optimization• Maintain continuous alignment of Program’s scope with strategic business objectives and make recommendations to modify the Program to enhance effectiveness to achieve the business results and strategic intent• Introduce new technologies in the Storage and Backup domains adhering to the newly established “New Technology Introduction” (NTI) process ensuring that the new technologies are designed, tested, built and internationalized horizontally across all functional towers • Lead a team of 4 Sr. Project Managers and multiple technical resources to achieve alignment and interlocking across the 4 work streams. • Lead the vendor selection process in collaboration with the Strategic Sourcing group by issuing 2 multi-million dollar RFPs. Champion discussions around Requirements, Contracts & Statements of Work, Legal and finalize negotiations with the selected vendor to secure the desired discounts/pricing• Establish strong working relationships with the Sr Leadership team including the Chief Technology Officer, chair a weekly Program Steering Committee meeting which provides a status on Program health, interdependencies, issues, risks. Created a Program dashboard and periodical reporting to the Chief Information Officer of ITS Show less • Created the vision, and led the creation / installation of the operational processes and management systems required to successfully form the Infrastructure PMO. Collaborated with Executive Sponsor and members of the senior executive team and established vision, clarity and aligned the Project portfolio with the strategic and tactical direction of the business• Actively collaborated in yearly/quarterly planning & forecasting sessions with all the technology tower leads to define and build the long & short term strategic roadmap which led to the selection and prioritization of the infrastructure projects • Contributed to TD’s Enterprise Transformation program by implementing the newly transformed Project life cycle processes and tools (Clarity) which contributed to organization goals of running the PMO Lean, Agile, focused and high performing• Lead a high performing team of 25 Project Management professionals in the successful planning and execution of over 50 complex Infrastructure projects. Hired, mentored and coached staff to maximize employee engagement and elevate overall team performance• Established effective project / program / portfolio oversight and other governance bodies, and engages the appropriate levels to ensure good support and alignment to direction. • Communicated PMO Health, Status, Financials to appropriate senior ITS executives and LOB CIOs keeping them appraised• Oversaw the delivery of Project /Program /Portfolio spanning all Project Tiers and own outcomes that were aligned to pre-established cost, timing, deliverable and scope objectives and ensured alignment with strategic direction of business.• Instituted a tiered governance model comprising of Financial, Scheduling, Process KPI and PM Compliance check list to gauge project quality and health. Oversaw enterprise gating and governance controls to ensure the overall portfolio met all the performance, quality and compliance standards and conformed to appropriate methodology Show less Successful Management and delivery of 30+ concurrent IT infrastructure projects and programs ranging from $100K to $10 million within my portfolio ensuring optimal resource mix for delivery to best achieve an organization’s financial and strategic goals. Work closely with the LOB Executive teams to identify their business objectives, priorities and critical success factors and leverage my Team to execute the project deliverables.People manage a team of experienced Program Managers, Sr Project managers who are responsible for Solutioning and delivery of large infrastructure projects for the Network Services PMO to service the client Portfolio for TD Bank clients in the US and Canada. Responsible for identifying, proof of concepting, and driving new technologies (Telepresence and Enterprise Wireless) to enable future growth and agility of the organization. Successfully completed a major acquisition leading the delivery of all the network components on time and within budget Show less

      • Program Director

        Sept 2014 - Mar 2016
      • Sr Manager, PMO & New Technologies

        May 2012 - Aug 2014
      • Sr. Project Portfolio Manager

        Sept 2010 - May 2013
    • CIBC

      Mar 2016 - Oct 2017

      In charge of leading the Network Transformation Program, responsible for the overall strategy & delivery of 45 key strategic initiatives with the objective of consolidation, optimization and alignment of the CIBC infrastructure with HP • Work with the Enterprise Architects, Engineers, Platform owners as well as the Sr. Leadership team to ensure the technology roadmaps and required project solutions are correctly designed and successfully delivered aligned and enabling IT Strategy and Architecture Principles• Significantly contribute to the transformation of the platform services that will underpin the business IT Strategy in support of a company in rapid and global growth, by translating business strategies and priorities into Target State Architectures by ensuring coherent solution designs • Partner closely with other program managers and project leads of various business units in order to gain and maintain alignment on project financials, priorities and measurements to deliver and support the transformation program.• Rationalize the network services consumption model by standardizing the pricing model to a services based offering. Identify most optimal service based pricing for each network technology, service and platform • Maintain and communicate transformation KPIs based on customer experience, operational excellence, technology and efficiency measures• Provide leadership and direction to guide and influence new IT programs and solutions to maximize adherence to patterns via project and program governance• Working closely with the User Experience and Cloud hosting leads to build an overall technical landscape to transform the IT delivery model• Develop and maintain constructive relationships with strategic partners to allow effective and productive evaluation of vendor offerings against business requirements, constraints and priorities Show less In charge of Infrastructure integration between First Caribbean International Bank and CIBC that involves :• Leading strategy and delivery of 8 Project streams that encompasses integration of the FCIB LAN and WAN infrastructure with CIBC • Alignment and Implementation of CIBC network and Infrastructure standards across all FCIB environments and platforms, including 802.1x, Wi-Fi, WaaS, IP Refresh• Hardware and circuit refresh (L3 MPLS) of all the network infrastructure in all the FCIB corporate locations, branches and Remote ABMs • Hardware refresh of all legacy FCIB branches server infrastructure deploying a new virtualization architecture based on VMware/VSan. Migration of the legacy tape backups to client based Avamar backups as per CIBC standards• Lead infrastructure Transformation and built consistent operational & Organizational model that aligns with CIBC strategic direction Show less

      • Program Director, Network Transformation

        Feb 2017 - Oct 2017
      • Program Director - FCIB Integration

        Mar 2016 - Feb 2017
    • FIS @ Jackyl Consulting

      Oct 2017 - Dec 2019
      Program Manager - Data Center Consolidation & Optimization

      In charge of leading the Consolidation & Transformation of 4 Strategic DCs enabling the migration of applications and workloads from the nonstrategic sites. Responsible for the overall strategy, design & build with the objective of consolidating, optimizing and alignment of the FIS infrastructure• Build of Integrated Network Landing zones with Spine, Border and Leaf infrastructure integrating the Legacy SunGard network with FIS • Implementation and automation of Software defined network (SDN) with an enhanced and integrated security model. Building all the processes and artifacts required to onboard and operationalize the new SDN capability • Liaison with Architecture, Engineering and facilities to formalize the Network design, Topology, WAN Integration (DCPE), Deployment roadmaps and capability matrix• Build of a Detailed WAN strategy encompassing around Inter data Center connectivity, Replication, DMZ, client circuits and WAN termination devices • Implement and maintain DC consolidation program budgets encompassing technical decisions pertaining to the design, Development, transformation, implementation and migration of the DC solution Show less

    • FIS@Jackyl Consulting

      Jan 2020 - now
      Global Program Manager – Cloud Security & SDWAN Deployment

      In charge of leading a Global deployment of Palo Alto’s Cloud VPN Solution in 14 Global Data Centers and migration of 120 Corporate Offices to SDWAN architecture. Responsible for leading a Global team of 12 Project Managers and 15 Technical engineers to build the Global Strategy, Design and Deployment with the following two workstreams Palo Alto (PA) Cloud VPN Migration • Design, Build and Implementation of Core Panorama Infrastructure and Security Policies in 4 US data centers • Setup of 20 Palo Alto Cloud Gateways and establish connectivity between PA Gateways and 14 FIS DCs • Design, Build and Testing of Global Protect (GP) Deployment Package • Deployment of Global Protect Cloud VPN client to 80000 users across the Globe • Decommission of Legacy Cisco VPN Client, Bluecoat Proxy and NAC resulting in yearly savings of $5MDell Velo SDWAN Migration • Design, Build and Implementation of Core Dell Velo Infrastructure and SDWAN Hub in 14 Global DCs • Build and Implementation of a Global and Standardized design to replace non-standard legacy Architecture • Replace existing MPLS circuits & traditional WAN routers in 120 Corporate office with Dual DIA circuits & Dell Velo SDWAN multi-tenant design enabling coexistence of 3 environments resulting in significant savings • New Office connectivity offered uniform and consistence End user connectivity experience connecting from an Office, Home or Hoteling Show less

  • Licenses & Certifications

    • PMP

      Project Management Institute
    • AWS Certified Solution Architect

      Amazon
      Aug 2017
    • Amazon Web Services Solutions Architect Associate

      Amazon Web Services (AWS)
      Apr 2019