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Michael Oko

Michael Oko

Customer Service Officer

Followers of Michael Oko921 followers
location of Michael OkoAbakaliki, Ebonyi State, Nigeria

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  • Timeline

  • About me

    ▪︎Entrepreneur ▪︎Leadership/Organizational Development ▪︎Marketing Strategist ▪︎ Project Management

  • Education

    • Ebonyi State University

      2019 - 2022
      Masters Degree Business Management (Entrepreneurship Option) Distinction

      Activities and Societies: Ideation, Quantitative Analysis, Entrepreneurship, Organizational Behaviour, Strategy and Structure, Management Information System. Education and Self Development. (Entrepreneurship)

    • Ebonyi State University

      2008 - 2013
      Bachelor's degree Business Management

    • Ebonyi State University

      2004 - 2006
      National Diploma Accounting upper credit

    • Government Secondary School, Afikpo, Ebonyi State.

      1998 - 2004
      SSCE

    • Demonstration Model Primary School, Afikpo, Ebonyi State.

      1992 - 1998
      First School Leaving Certificate

  • Experience

    • UBA Group

      Feb 2008 - Sept 2011
      Customer Service Officer

      Attend to customers complaint, resolving customers banking issues, open accounts, reactivate/closure of accounts, issue chequebook and passbooks, issue countercheque and loose slips, issue ATM cards, record all customer banking transactions in their proper books, sales of banking products and services, printing of statement of counts, account balance inquiry, account signatory, address, and image update.

    • The Reformed Presbyterian Church of Nigeria

      Feb 2011 - May 2019
      Organist

      The Keyboardist, for all Church programmes and activities.

    • First City Monument Bank Limited

      May 2012 - Aug 2013
      Marketing Staff

      Direct Sales Agent, account opening and relationship management; attracting new clients, booking of facilities and credit advance, monitoring of inflow and outflow, weekly/monthly marketing target, sales of bank products and services, e-channels, foreign currency accounts, monthly report writing.

    • KlynRobez Laundry and Dry Cleaning Services

      Jan 2015 - May 2017
      Sales Executive

      Organize sales visits and promotions; Drive the Organizational target/budget, review monthly performance, segment the market to precisely meet customers demand, summary monthly activities and report to the Manager.

    • British American Tobacco Nigeria Foundation

      Mar 2019 - Jun 2021
      Promoter

      British and American Tobacco Retail Census 2019. Covered 13 Local Government Areas in Ebonyi State. (North and Central).Areas of interest: Their purchase/ sales format, volume of sales and turnover, the type of Tobacco handled, suppliers, class/type of customer etc.

    • World Health Organization

      Oct 2019 - Oct 2019
      Field Surveyor

      Programme Assessment for Performance Management and Action (PAPA) On Routine Immunization Maternal Neonatal and Child Health (RI-RMNCH).

    • Daffodil Hotels and Resorts Limited

      Jul 2021 - Jul 2022
      Accountant/General Supervisor

      • Record, analyze, summarize and report all financial transactions• Audit unit/department books and records• Financial forecast and cost management • Plan. Organize, direct and control daily activities of units/departments• Ensures availability of necessary materials and functionality of equipment• Preparation of monthly financial and business transaction of the company.

    • Blossom Height Hotel and Suits

      Aug 2022 - Feb 2023
      General Supervisor/Auditor

      General Office administration and management. Monitor and vet financial records and unit sales returns to avert fraud.

    • BASE4 Construction Services Limited

      Mar 2023 - Apr 2024
      Accountant/Operations Manager

      Building Construction ContractorsBridges/Road Construction ContractorsSupplies (Asphalt, Gravels etc)

  • Licenses & Certifications

    • Foundation of Project Management

      Google
      Jan 2023
      View certificate certificate

    • Enabling Entrepreneurs to Shape a Better World

      Smart Africa
      Jul 2021