Andrea Annika Ilgner

Experience

• 

  Kingsport Medical Center

  Jan 2009 - Jan 2009

  Office Assistant

  As an office assistant at the Kingsport Medical Center, I was responsible for managing and filing customer reports, answering phones and otherwise assisting office personnel as needed.

• 

  Northeast State Community College

  Jan 2009 - Jan 2010

  Student Worker

  As a student worker for the Communications Department at Northeast State Community College, my duties included creating advertisements and jingles for the college campus television channel through the use of Adobe Photoshop and Microsoft Word.

• 

  King University

  Jan 2010 - Jan 2011

  Student Worker

  As a student worker in the office of Public Relations at King University, my duties included shooting footage and taking photographs of students and faculty as well as the campus landscape, editing the footage and photos as well as assisting with any social media requirements (for example: uploading and typing up descriptions of videos and photos on the King University's website).

• 

  Jcpenney

  Jan 2011 - Jan 2012

  Home Sales Consultant and Cashier

  My responsibilities as a Sales Consultant at J.C. Penney not only included assisting customers with helpful, positive information and facts but also included ringing their purchase(s) up as well as ensuring their experience at J.C. Penney as exemplary. I took it upon myself to give every customer an inviting and warm greeting as well as an overall positive, informative and extraordinary customer service.

• 

  Best Buy

  Jan 2012 - Jan 2014

  Home Sales Consultant and Professional Cashier

  In the position of Home Sales Consultant for Best Buy, my responsibilities included greeting customers and ensuring their feeling of being welcomed as well as encouraging their communication to allow me to find out their needs so I could fulfill them. As a professional cashier at Best Buy, I was responsible for greeting customers and ringing up their merchandise before they left the store. This job was important because I was the last link between the company store and the customer's experience. I understood that whether the customer had already had a negative or positive experience, it was my responsibility to ensure the customer's positive satisfaction with the company store's customer service.This cashier job was immensely influential in teaching and training me how to connect with customers as the human beings they are, on a daily basis. Weniger anzeigen

• 

  Remax Results of Kingsport

  Jul 2014 - Jun 2015

  Affiliate Broker

  I was a Buyer's Agent, whom assisted anyone who was looking to purchase a house, or land.

• 

  Northeast State Community College

  Jul 2014 - Jan 2015

  Secretary - Bristol Campus

  I started out in July of 2014 as the main Daytime Secretary ("Secretary I"). I then moved to the position of Evening Secretary ("Secretary II"), which was defined as support staff, in July 2015. My job responsibilities included greeting staff, faculty, students and visitors; Conducting tours of Northeast State's Bristol campus; Assisting students, faculty and staff, as needed; Monitoring and fixing the college's ITV instructional video conferencing technology; Taking on and completing projects assigned to me by my Supervisor; And finally, using my interpersonal skills, I worked at keeping the overall morale positive and motivated. Weniger anzeigen

• 

  Chop House

  Sept 2016 - Jan 2020

  Greeter
• 

  One Image Communications

  Jan 2018 - now

  Voiceover Artist
• 

  Self-employed

  Sept 2019 - Jan 2021

  English Second Language Teacher
• 

  Northeast State Community College

  Jan 2021 - Apr 2022

  Technology Assistant for the Accessibility Office