Evann Eric Amany

Experience

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  CENTRALE IVOIRE

  Feb 2010 - Jul 2010

  Network Engineer trainee

  • Deployment of IT networks (wired and wireless networks, configuration IT equipment) and user support.• Deployed Microsoft Exchange 2007 server and migrated user mailboxes from Exchange 2003 to 2007. • Performed daily maintenance of network resource tasks such as creating, modifying, and removing user accounts within Active Directory, managing FTP data files, updating DNS records, performing. • Modified group policy to deploy Critical and Security Updates to test workstations. • Deployed Critical and Security Updates to the production environment. • Resolved many local area network bandwidth problems.• Acted as a resource to staff and clients on new software applications, hardware, server, and network technology changes. Show less

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  DASSIA

  May 2011 - Jan 2013

  System Administrator

  • Network System Analysis, Design and implementation.• Installed and configured a Windows 2008 Server • Implemented VLANS for the installation of VOIP. • Migrated the Exchange 2003 organization to Exchange 2007. • Customer support and user training.• Server Virtualization (VMware Server) and desktops (VMware Workstation)

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  ZTE Corporation Ivory Coast

  Apr 2014 - Oct 2016

  Support and Local Project Manager

  • VAS Plateform• Integrate Orange affiliates (SMSC, USSD GW, IN …) to SDP platform (mutualized platform between 14 countries on Orange Group).• Integrate and tested news functions (API) of countries to Orange SDP • Country and ASP Integrator on SDP Preprod platform• Services deployment (Advertising, Voices, SMS, USSD, Billing )• Upgrade and maintenance SDP platforms (Tesbed and Production)• Support for operational and integration teams.• Bug / Troobleshooting / Problem management Show less

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  Huawei Technologies

  Nov 2016 - Nov 2018

  Ingénieur réseau intelligent

  Orange Projet GNOC (Global Network Operations Center)- Supervision et maintenance des plateformes de facturation des filiales Afrique Madagascar et Moyen Orient (AMEA) du groupe Orange.- Créations d’abonnés et gestion des plaintes clients.- Suivi des tickets et gestion des incidents- Analyse et rédaction de modes opératoires- Elaboration de rapport mensuel d’activités.

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  EXFO

  Nov 2018 - now

  Technical Support Consultant