Erick Méndez Guzmán, PhD

Experience

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  Universidad de Chile

  Jul 2010 - Jan 2010

  Teaching Assistant - Finance Engineering

  Teaching Assistant at University of Chile - Undergraduate School.

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  Penta Analytics

  Jul 2011 - Jan 2018

  Penta Analytics is a data science and machine learning firm with branches in Peru and Chile and projects across Latin America (Mexico, Colombia, Argentina, and Bolivia). Leader of a multidisciplinary ten-engineer team in the design, modelling, and implementation of complex data projects across Latin America in industries such as retail, FMCG, higher education, and financial services:- Retail: Customer (clustering, lifetime value and churn) - Category Management (pricing, promotion and assortment).- FMCG: Sales (recommendation systems) - Logistic (route optimisation)- Higher Education: Marketing (clustering and customised marketing plans) - Academic (abandonment prediction).- Financial Services: Customer (clustering, churn, and next best offer)Responsible for managing the sales pipeline and for negotiating commercial, technical, and legal terms for analytical projects with C-level executives. Leader of a two engineer team liable for establishing a fully-digital, automated, and low-cost process to control the company's customer acquisition pipeline. Mostrar menos

  • Customer & Sales Director

    Oct 2015 - Jan 2018

  • Country Manager - Peru

    Mar 2013 - Oct 2015

  • Machine Learning Engineer

    Jul 2011 - Feb 2013
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  Universidad de Chile

  Jul 2011 - Jan 2011

  Teaching Assistant - Quantitative Marketing

  Teaching Assistant at University of Chile - Undergraduate School.

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  Universidad de Chile

  Jan 2012 - Jan 2012

  Teaching Assistant - Business Intelligence

  Teaching Assistant at the MSc in Business Engineering MBE - Graduate School.

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  Universidad Peruana de Ciencias Aplicadas

  May 2014 - Jan 2018

  Lecturer - Business Analytics

  International Lecturer of three modules within the PGCert in Business Intelligence and Business Analytics: - Introduction to Machine Learning algorithms.- Case studies of data science project across Latin America in Retail, FMCG, Higher Education, and Financial Services.- Hands-on module in RapidMiner for building and evaluating supervised and unsupervised machine learning algorithms.

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  Agenda Doctor

  Oct 2016 - Jan 2017

  Founder CEO

  Agenda Doctor was a last-minute medical appointments' marketplace platform based on big data tools and revenue management modules for maximising the usage rate in health care providers.

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  Universidad de Chile

  Jul 2017 - Jan 2018

  Lecturer - Quantitative Marketing

  Supervisor in quantitative marketing thesis projects of undergraduate industrial engineering students:- Fast Moving Consumer Goods: "Design and evaluation of a product recommendation system to improve its conversion rate".- Higher Education: "Development of an algorithm for high-school clustering and design of customised marketing activities".- Retail Financial Services: "A study of how to evaluate the economic impact of a loyalty program on the customer lifetime value".- Retail Financial Services: "Design of a recommender system to increase reward points redemption".- Retail Financial Services: "Development of an optimisation model for pre-approved financial products".- Retail Financial Services: "Design of an optimisation model to improve insurance policies' conversion rate".- Consultancy: "Design of analytical services' provision with automatic alerts to models calibration". Mostrar menos

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  Caiman Labs

  Jan 2019 - Jun 2021

  Data Science & Machine Learning Advisor

  CaimanLabs is a Chilean-based AI startup focused on Customer Relationship Management solutions for SMEs. Advisory responsible for guiding leverage of the company's analytical capabilities to serve its customers better and develop data-driven products and services.

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  Panjango

  Jan 2019 - Mar 2019

  Marketing & Sales Intern

  Responsible for the implementation, set up, and documentation of a set of digital marketing and sales tools to support a scalable and sustainable commercial process:- Set up of Hubspot CRM (Sales Hub) automatically integrated to Shopify. - Configuration and evaluation of Mailchimp's AB Testing Campaigns.- Set up of automatic integration processes between LinkedIn Sales Navigator and GetProspect using Zapier.

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  Universidad Adolfo Ibáñez

  Jan 2020 - now

  Docente

  Docente del curso Introducción a Procesamiento de Lenguaje Natural del magíster en Ciencia de Datos.

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  Universidad Privada Boliviana

  Jun 2020 - Jan 2023

  Lecturer

  Lecturer of the Introduction to Machine Learning module for Executive Education courses.

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  Fenomena

  Jan 2021 - now

  Director

  Fenomena es una empresa de Marketing Digital con una fuerte componente tecnológica. Responsable del desarrollo de soluciones basadas en Machine Learning & Inteligencia Artificial para satisfacer las necesidades de clientes de Consumo Masivo y Educación Superior.

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  Universidad de Manchester

  Jul 2021 - Jan 2021

  Asistente de Investigación

  Asistente de Investigación en la Escuela de Ciencias Biológicas explorando la posibilidad de desarrollar modelos de Machine Learning / Deep Learning que permitan clasificar automáticamente cartas de recomendación enviadas al Departamento de Cirugía de Columna.

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  Trilateral Research

  Jan 2022 - Jan 2022

  Pasante NLP

  Investigador - parte del equipo SocioTech for Good - encargado de desarrollar modelos explicables de NLP para estudiar la esclavitud moderna en el Reino Unido.

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  Universidad de Estocolmo

  May 2022 - Jun 2022

  Investigador Visitante

  Investigador - dentro del grupo de Ciencia de Datos - encargado de desarrollar métodos de explicabilidad para clasificación de texto en soluciones de Inteligencia Artificial para medicina y educación superior.

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  Higher Colleges of Technology

  Jan 2024 - now

  Senior Lecturer

  Senior Lecturer encargado de diseñar e impartir cursos asociados a Data Science, Inteligencia Artificial and Inteligencia Artificial Explicable para la Licenciatura en Business Analytics.