Matthew C. Albert

Experience

• 

  United States Soccer Federation

  Aug 2013 - Nov 2015

  Soccer Referee

  Officiated youth competitive and recreational soccer games ages 6 to 18 years of age. Managed parents, crowds, coaches, and teams on the sidelines to keep games orderly, efficient, and enjoyable for everyone. Instructed younger age groups on the rules of the game.

• 

  YMCA of San Francisco

  Jun 2014 - Aug 2014

  Camp Counselor

  Daycare counselor for children ages 5 to 14. Forged personal relationships with the children, parents, and fellow employees. Implemented teamwork and cooperation skills with fellow employees to complete projects/tasks. Created a fun and safe environment for the children. Facilitated hands-on learning and experiences for groups of children (10-15 kids per group).

• 

  Dominican University of California

  Jan 2017 - Aug 2017

  • Worked with software programs such as Excel, SPSS, and SQL. • Updated and created spreadsheets regarding the students and faculty at Dominican University of CA. • This information was reported internally through Dominican University as well as being reported to the Federal Government. • Processed athletic team/administration expenses, organize and verify athletic competition contracts, log student-athlete study hall hour• Organized athletic team travel budgets/ details.• Evaluated incoming student-athlete contracts for NCAA eligibility. • Coordinated fundraising events put on by the athletics department

  • Institutional Research Assistant

    Apr 2017 - Aug 2017

  • Athletic Intern

    Jan 2017 - May 2017
• 

  Golden State Warriors

  Apr 2017 - Jul 2017

  Event Staff Member

  • Set up and broke down Warriors-related events and home games • Aided fans with registration and promotional item distribution• Delivered outstanding customer service • Facilitated a positive interaction with our fans, season ticket holders and sponsors

• 

  Wag Labs Inc.

  Dec 2017 - Dec 2019

  Dog Walker

  • Schedule out walks, locate the nearest dog walking opportunity, and communicate with/manage various clients via the Wag! App Interface• Provide excellent service for clients and their canine companions

• 

  FanCompass

  Jan 2018 - Aug 2018

  • Updated and created promotional campaigns for professional sports organizations in the NFL, MLS, MLB, NBA, USL, English Premier League and English Championship. • Analyzed data and provided monthly reports for clients such as Manchester City FC, Liverpool FC, Cleveland Browns, New York City FC, and others• Strategized and built creative campaigns with marketing team in order to expand client fan-base and drive ROI• Collaborated with clients via Google Drive content calendars to set up campaigns and digital marketing content on the FanCompass platform• Restructured account management database to improve accessibility Show less

  • Senior Account Management Intern

    May 2018 - Aug 2018

  • Account Management Intern

    Jan 2018 - May 2018
• 

  Forrest Fire BBQ

  May 2018 - Aug 2018

  Social Media Intern

  • Managed social media platforms for Forrest Fire BBQ• Ran analysis for media page and post engagement• Optimized social media posts to increase following and user traffic to the page(s)

• 

  Mike's Bikes

  Dec 2018 - Jan 2021

  • Assure the quality and accuracy of the Mike’s Bikes product catalog • Ensure that the product catalog is reflective of all on-hand and vendor inventory from eight of our vendors • Establish and maintain quality assurance standards of all 3,000+ product listings on the Mike’s Bikes website • Maintain catalog hierarchy and structure in our POS and eCommerce systems • Develop and oversee new processes and standards for adding new products to the Mike’s Bikes Product CatalogWork cross-functionally across the Marketing, Operations, and Purchasing departments • Report directly to CMO, COO, and Purchasing Director • Work with our different vendors to expand and manage our special order inventory sync • Oversee and manage 10 data and inventory reports through Excel, Google Sheets, and TableauGrow and implement our catalog across 3rd party sales channels such as Google ShoppingOversee and implement SEO enhancements across mikesbikes.com, publicbikes.com, and our other eCommerce sites • Keyword research, meta description writing, competitive analysis, backlinks analysis, copywriting Show less • Website management: audited website listings and correct visual formatting errors• Analyzed Google Ads and Analytics for effectiveness and brainstorm recommendations• Updated email campaign URL's and links to match the new website• Implemented various SEO enhancements to increase our product listing visibility on web browsers • Populated wholesale website listings for all available wholesale products• Assisted with customer needs for every Mike's Bikes managed site• Processed and assigned customer orders to retail stores based on inventory• Edited customer orders and fulfill customer returns/exchangesPrograms used: Shopify, ShipStation, Zendesk, Shogun Page Editor, Google Adwords, Google Analytics, IBM Watson, LightSpeed POS System, AfterShip Returns, BrightEdge Show less

  • E-commerce Catalog Coordinator

    Dec 2019 - Jan 2021

  • Marketing and Sales Support Intern

    May 2019 - Dec 2019

  • Sales Advisor

    Dec 2018 - May 2019
• 

  First Republic

  Jan 2021 - Jul 2023

  • #1 overall sales producer in 2021, and the first two quarters of 2022 • Provide client-facing support and demonstrations for all digital banking products.• Train clients in online cash management platforms such as Personal and Corporate Online Banking, Mobile Banking, ACH Payments, Wire Transfers, Positive Pay, and more.• Identify client/banking needs to ensure a smooth onboarding process for consumer clients, and business clients including PEVC firms, law firms, property management companies, startups, and more.• Support preferred banking and lending teams with client requests, acquisition, and retention.• Assist banking and lending teams in prospect meetings to win new business to the bank.• Own entire cycle of client problem identification, research and analysis, resolution, and follow up•Build sustainable relationships by providing exceptional client service in line with the bank’s relationship driven culture. Show less

  • Preferred Banker

    Mar 2023 - Jul 2023

  • Digital Specialist

    Jan 2021 - Mar 2023
• 

  JPMorganChase

  Jul 2023 - Aug 2024

  • Vice President, Relationship Manager

    May 2024 - Aug 2024

  • Preferred Banker

    Jul 2023 - May 2024
• 

  Houlihan Lokey

  Aug 2024 - now

  Marketing Compliance Associate