Jamais Webb-Small

Experience

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  Staples

  Sept 2011 - Sept 2014

  Sales Associate

  • Working on the Copy and Print Centre, designing/printing business cards, leaflets and other stationary for customers and local businesses. • Networking and creating contacts with local businesses to encourage them to place an order with the Copy and Print Centre. • Completing any customer orders and ensuring that they were quality checked before the collection time. • Ensuring that a high standard of maintenance within the store, including the stocking, selling and presentation of merchandise, was maintained. • Ensuring that I consistently met up-selling targets both on the shop floor and on the Copy and Print Centre. Show less

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  Marks and Spencer

  Jul 2014 - Oct 2015

  Customer Assistant

  • Ensuring the reputation of the brand was maintained by engaging with customers and providing them with the ideal customer service experience.• Keeping up to date with all the latest products and promotions to offer information to customers. • Increasing the value of in store customer transactions by mentioning complementary products and current promotions.

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  Essex County Council

  Jul 2016 - Aug 2016

  NCS Youth Support Worker

  • Actively managed a dynamic group of young people aged 15-17 in order to deliver the National Citizen Service (NCS) programme - I achieved this by engaging with all of the young people as individuals rather than one large group, and I encouraged participation in group discussions. • Increased the confidence of the young people - Over the four weeks programme, I observed a difference from the young people between beginning of the programme and the end. I supported their journey to increase their confidence and self-believe by appreciating their contributions and genuinely believing in their abilities when they began to doubt them. • Generated my own agenda- My manager provided me with more responsibility then originally outlined in the job description. I often supervised the young people alone, without the presence of my manager and I worked independently delivering my agenda to ensure that tasks were completed. Achievements: • Due to my high quality performance, I was asked to work an additional two weeks with a group in Clacton, on their last 2 weeks of the program. Show less

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  Hertfordshire Partnership University NHS Foundation Trust (HPFT)

  Sept 2016 - Jan 2017

  Honorary Assistant Psychologist

  • Helped with the promotion of the service- I achieved this by attending networking events and engaging with the local community to promote the free services offered by Health in Mind. I attended several networking events including an event run by AgeUK and events run by local libraries. I also worked directly alongside the Service Manager and a Hertfordshire Foundation Trust Marketing Officer to identify ways in which the service could develop new networks and contacts with key groups across the local area. This was to increase community engagement, promote the service and increase awareness of how to maintain healthy wellbeing. • Organised and presented stress management workshops - I ran three stress management workshops individually with a Mental Health Society and two for diabetes support groups. I worked in conjunction with another colleague to deliver stress management workshops to volunteers for a local charity. I adapted the content of the presentation accordingly to reflect the needs of different audiences, and I also adapted my style of presenting when faced with more challenging audiences. • Analysed data- I analysed data from GAD-7 and PHQ-9 questionnaires filled out by patients in workshops and weekly group therapy session. Achievements: • Networked with the Head of Workplace Health and Wellbeing at the University of Essex and initiated a relationship between Health in Mind and Occupational Health at the University. • Through networking and introducing the Health in Mind Service Manager to the Senior Faculty Employability Manager of Science and Health at the University of Essex, a placement year has been established, where second year psychology students can spend one year out of their students to work at Health in Mind if they are interested in gaining some valuable, clinical experience. Show less

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  Colchester Institute

  Oct 2016 - Jan 2017

  Specialist Student Mentor

  • Worked one-to-one with students with mental health conditions or autistic spectrum disorders to support them in their learning and all other aspects of their college lives. • I worked independently- as the only person in my role, I took responsibility for helping students. I organised each session based on the requirements and needs of each individual student and ensured that they were receiving guidance from other areas of student support when/if it was needed. • Promoted a positive sense of self-worth and independence amongst mentees- I achieved this by reminding students of their entitlements, abilities and achievements. I also providing students with advice and encouraged then to take an active stance in their college lives. Achievements: • I encouraged my mentees to continue studying at the Institute when they were unconfident in their own abilities and were determine to leave. I achieved this by reminding them of their achievements and helping them map out their futures in order to show them that their objectives were achievable. Show less

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  University of Essex

  Jan 2017 - Sept 2023

  • Contribute to projects which celebrate diversity, challenge inequality and build an inclusive and diverse environment for our staff and student communities.• Use EDI knowledge, expertise and experience to influence key decision makers, helping them to identify and adopt inclusive practices and raise awareness of their impact on others.• Contribute to initiatives and projects identified within current and future equality action plans.• Contribute to the successful delivery of the University Report and Support Service.• Support institutional applications for equality, diversity and inclusion charter marks and memberships including Athena SWAN, Race Equality Charter, Stonewall Workplace Equality Index, and University of Sanctuary.• Work in partnership with existing EDI networks to understand different perspectives and develop practices and systems in response to feedback.• Provide advice and guidance to colleagues to ensure compliance with equality legislation and policy. • Engage with research and scholarship in EDI and take an evidence-based approach.• Engage with measures that help to understand the impact of an approach, track progress and inform future practices. • Work closely with colleagues across different areas so that they can contribute their expertise and increase the impact of the University's approach.• Author monitoring statements and identify impact and key achievements in-line with strategic documents and external requirements (Strategic Plan, Education Action Plan, Research Action Plan, People Supporting Strategy, Equality Framework and Sub Strategy). • Prepare papers, briefings, training materials and reports as required for relevant committees, working and project groups, and external monitoring groups.• Develop and deliver training sessions to diverse audience groups using appropriate media.• Facilitate workshops/ discussions with staff and students, ensuring subject matter is discussed appropriately and respectfully. Show less • Revised and introduced people-centred policies, such as the Flexible Working policy and portfolios within the overarching Body at Work approach.• Identified ways to measure and report the impact of policies, guidance, initiatives, charters and other pieces of work upon EDI trends and wider organisational behaviour.• Completed and published equality impact assessments alongside the creation and review of policies to ensure that EDI is embedded throughout every aspect of the university• Supported external recognition in EDI through facilitating departmental and institutional Athena Swan applications and the institutional Race Equality Charter.• Demonstrated knowledge of equality legislation, people analytics and using firm, impactful examples of good practice from the HE sector to influence key-decision makers to support, approve and adopt inclusive practices. • Prepared papers, briefings and reports for University committees to influence cultural change and organisational behaviour. •Influenced and tracked organisational cultural change by managing the governance of the People, Culture and Inclusion Advisory Group as Committee Secretary.•Adopted innovative technologies and engaging learning resources to design and deliver workshops, training sessions and presentations to audiences at all levels of the University, with the aim of enhancing knowledge on EDI topics, developing professional skills and shaping organisational behaviour. The courses I have developed are: Managing Conflict, Reflective Practice, Staff Bystander Intervention Training, Unconscious Bias, and Coaching Essentials for Managers. I routinely deliver these courses as a part of: essential training for all staff, management and leadership programmes, induction for new members of University Council and bespoke workshops upon request. • Contributed towards the delivery of Mental Health First Aid courses.• Supported the running of the Report and Support Service as a Harassment Support Worker. Show less • Organised and promoted a number of University events to mark International Women's Day (IWD) on Wednesday 8th March 2017. This involved:- Liaising with members of the Women's Network to gather ideas of events or topics of interest in line with the pre-determined theme of health and wellbeing.- Researching, identifying and contacting speakers to determine whether they could participate in the day's events.- Creating and designing the programme of events for IWD, and publicising this widely across the University, for both students and staff. - Liaising with a variety of different services and departments across Colchester and Southend campuses to efficiently plan for the smooth running of IWD events. • Worked across the Organisational Development team to create an online Moodle resource for managers. I contributed to the development of this resource by using innovative and novel concepts. I appropriately used engaging, technological concepts such as H5P, Sutori and Prezi to enhance the resource. • Worked alongside colleagues in Learning and Development, Technology Enhanced Learning and Equality and Diversity to develop an online Unconscious Bias training course. I led this project, and spent time researching academic articles to be included within the resource that would appeal to all members of staff within the University. Achievements: • Praise was received by the University's Pro-Vice Chancellor of Education, the Head of MA Acting (East 15), and the Director of Human Resources for the success of events organised for IWD. The then Chancellor of the University also commented on the success and the prominence of the Motivational, Empowering and Inspirational (M.E.I) Women's Award that I had organised. • A 3 month internship extension due to the skills I had demonstrated, my commitment to fulfilling tasks to the highest quality and my overall professional and proactive attitude. Show less

  • Inclusion Manager

    Nov 2020 - Sept 2023

  • Organisational Development Engagement Officer

    Aug 2017 - Nov 2020

  • Equality, Diversity and Inclusion Project and Events Assistant

    Jan 2017 - Jul 2017
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  West Suffolk NHS Foundation Trust

  Oct 2023 - now

  Organisational Development Manager (EDI)