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Moya Hodgers

IT Service Delivery Specialist

Ireland

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Timeline
About me
Acting Arts Officer at Louth County Council
Education
- University of Ulster, Coleraine, Northern Ireland
  1994 - 1997
  Bachelor of Arts (B.A.) Communication and Media Studies
  Media Studies honours degree with modules in Theatre studies, Film and Radio
- De La Salle College, Dundalk
  1993 - 1994
  Leaving Certificate
Experience
- Davy Stockbrokers
  Jun 1999 - Apr 2005
  IT Service Delivery Specialist
  IT Support and service delivery to company staff, including brokers Project manager for development if in-house systems, liaising with 3rd party companies including Reuters and Bloomberg. Development of training procedures and manuals for all in house software.
- Bank of Ireland
  Jan 2005 - Jan 2014
  Customer Advisor
  Customer service, account opening, investment and financial advice. Cash management, rostering and authorised signing duties. Adhering to compliance and regulatory procedures including data protection, fraud prevention and money laundering.
- Tesco Ireland
  Jul 2014 - Jan 2016
  Customer Service Assistant
  Customer Service desk, dealing with refunds, complaints along with checkout services such as lotto, tobacco etc. Liaising with management and representatives that come into the store to ensure efficient service and displays.
- Louth County Council
  Feb 2016 - now
  Running Payroll for LCC, reconciliation of accounts, payroll amendments and HR requests. Running Payroll, account reconciliations, HR and payroll amendments.
  - Acting Arts Officer
    May 2021 - now
  - Staff Officer
    Feb 2018 - now
  - Clerical Officer
    Feb 2016 - now
  - Clerical Officer
    Feb 2016 - now
Licenses & Certifications
- Professional Certificate in Financial Advice

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