Monique Parker

Experience

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  BJ's Restaurants, Inc.

  May 2008 - Oct 2020

  Assisted co-workers. Maintained a professional tone at all times, including during peak rushhours. Regularly inquired about member or guest satisfaction, anticipated additional needsand fulfilled further requests. Skillfully anticipated and addressed guests' serviceneeds. Maintained accounts receivable documentation electronically and on paper. Updatedconfidential employee banking information with accuracy and speed. Handled cash anddeposits using the proper accounting procedures and documentation. Researched and resolvedcollections and billing disputes with tact and efficiency. Correctly calculated charges, issuedbills and collected payments. Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests. Show less

  • Assistant Executive Kitchen Manager

    Aug 2019 - Oct 2020

  • Senior Manager

    Apr 2018 - Oct 2020

  • Dining Room Manager

    May 2008 - Oct 2020

  • Quality Coordinator/Bookkeeper/Server/Bartender

    May 2008 - May 2016
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  California Pizza Kitchen

  Feb 2012 - Aug 2013

  Server/Host/Bartender

  Managed closing duties, including restocking items and reconciliation of the cashdrawer. Effectively communicated with kitchen staff regarding customer allergies, dietaryneeds and other special requests. Promptly served all food courses and alcoholic beverages toguests. Assisted guests with making menu choices in an informative and helpful fashion.

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  Another Broken Egg Cafe

  Aug 2014 - Jun 2015

  Food Server

  Assisted guests with making menu choices in an informative and helpful fashion. Maintainedknowledge of current menu items, garnishes, ingredients and preparation methods. Deliveredexceptional service by greeting and serving customers in a timely, friendlymanner.

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  Ruby Slipper Restaurant Group

  Jun 2021 - now

  Assistant General Manager