
Miguel Miranda
Consultant

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About me
Business Manager @ fhios | Digital Strategy, Dev, AI & AA
Education

Instituto Tecnológico Telefónica
2020 - 2020BUSINESS INTELLIGENCE ADVANCED PROGRAM Telefónica Educación DigitalIn this Business Intelligence Advanced Program I have improved my previous knowledge within the Business Intelligence field by learning the best practices from a leader firm like Telefonica and by using the most advanced tools and techniques in the market such as: -Microsoft Power BI and Advanced DAX-MySQL-Pentaho Data Integration-ERDPlus-Qlik View-MetabaseHighest Final Project Mark: 10/10

Colegio Nuestra Señora de las Maravillas
1997 - 2003
Universidad Autónoma de Madrid
2004 - 2010Bachelor of Business Administration - BBA Business Management
Wharton Online
2020 - 2020BUSINESS ANALYTICS SPECIALIZATION - Coursera Online University of Pennsylvania6 months Coursera online specialization in Business Analytics within different functional areas: Marketing, Finance, Operations and HR by developing advanced tools and techniques and a strong analytical mindset to make the best business decisions based on data and using Descriptive, Predictive and Prescriptive Analytics.- Customer Analytics - Accounting Analytics - Operations Analytics - People Analytics

Instituto de Inteligencia Artificial
2025 - 2025Master Ejecutivo en Inteligencia Artificial Artificial Intelligence
Experience

GNC Assurance & Advisory
Apr 2011 - Feb 2013ConsultantAuditing in Public Administration related to the proper management and implementation of grants from European Union Funds within different economic sectors.

Red2Red Consultores
Mar 2013 - Aug 2015Senior Consultant. Project ManagerDevelopment of control procedures for different public entities ensuring the correct management and final investment of grants from European Union Funds

BTO Research
Aug 2015 - Jul 2018• Plan and execute the commercial strategy for the Spanish market, identifying opportunities and entry barriers.• Budgeting, target list creation, prospecting, new accounts opening and nurturing.• Establishing relationships with prospects by demonstrating in-depth understanding of their specific business needs, presenting an appropriate mix of our advisory services and research solutions. Defining the proper value proposition and pricing.• Acquire, communicate and share knowledge regarding new trends in the field of Digital Transformation such as: IoT, Blockchain, Big Data, AI, Additive Manufacturing/3D Printing, AR, CyberSecurity, etc. Show less In my first period I worked with the Chief Commercial Officer in Milan HQ and with the Country Manager UK in London in order to support the local Key Accounts and to prepare the Spanish Market startup. My main activities were sales and key accounts management support: • Using existing member relationships to contact new business leads within the member organization to maximize on cross-sell opportunities. • Pursuing, negotiating, and closing cross-sell opportunities. • Working with our advisory team to deliver specific solutions for member needs. • Understanding research content and product offerings and monitor each industry trends. Show less
Country Manager SPAIN. IT Services
Jan 2017 - Jul 2018Head of Business Development SPAIN. IT Services
Aug 2016 - Jan 2017Sales Consultant ITALY and UK. IT Services
Aug 2015 - Aug 2016

Reclamador.es
Aug 2018 - Jul 2019Deputy COO - LegalTech• Business Controlling: 360º business vision supporting our CEO in strategic decision making. BP and P&L controlling by developing, setting and tracking KPIs, KGIs and other business metrics from different business units and within a digital environment (CPA, CLTV, ROI, Conversion Rates, Acquisition Channels, etc); in order to identify pain points and increase profitability.• Operations Management: Redesign, implementation and continuous optimization of the Operational Processes and creation of Operational Dashboards in order to control and ensure SLAs, to optimize costs factors and to improve customer satisfaction. Show less

FreeIance
Jul 2019 - Dec 2020Startups Advisory (LegalTech, PropTech and eCommerce)Projects with international startups supporting their business development, internationalization and monetization strategies as well as their processes optimization.

Hays
Dec 2020 - Oct 2022Senior Key Account Manager IT ServicesHays IT Services is the subsidiary of the Hays Group where we support companies in their technological and digital projects with the appropriate professional resources.As Senior Key Account Manager my main responsibilities are:• Strategic Accounts Management + New Accounts Management (full sales cycle from prospecting through close)• Team Leader. Mentoring and supervision of a squad of 4 KAMs.• Budgeting, forecasting, team activity monitoring and reporting to our National Sales Manager.• Developing a strong sales pipeline through effective relationship building at C-level (CIOs, CTOs, CDOs) and IT Managers within large enterprises.• Understanding company´s needs and providing Contracting solutions in different areas such as: Development, Infrastructure, Data & Analytics, Management, ERP and CRM. • Contracts and agreements negotiation with the client’s Legal Departments and with their Procurement Departments.• Recruiting processes supervision.• Projects supervision.• IT Trends events organization such as: “Blockchain: beyond the cryptocurrency” Show less

Fhios smart knowledge
Oct 2022 - nowBusiness ManagerWe provide Digital & IT services support to large companies based on four main pillars:• Digital Strategy. SEO & Content, Paid, Multimedia & Audiovisual and UX/UI services• Web, Apps & e-commerce: From Information Architecture, Design, Dev, QA to assets integration and maintenance services • AI & Advanced Analytics services• IT Support and Solutions: -Hyland:OnBase ECM -ColorTokens:ZeroTrust MicroSegmentationComplementary to our E2E Projects and consulting services, we provide Times&Materials support as well.As Business Manager my main responsibilities are:• Account Management. Developing a strong sales pipeline through effective relationship building at C-level (CIOs, CTOs, CDOs), IT and Digital Managers within large organizations.• Full Sales Cycle. From Prospecting through close and Projects Supervision.• Budgeting, forecasting and reporting to our Chief Commercial Officer. Show less
Licenses & Certifications
- View certificate

Generative AI: Introduction and Applications
IBMMay 2024 - View certificate

IS/IT Governance
University of Minnesota - Carlson School of ManagementJan 2021 - View certificate

Scrum Fundamentals Certified (SFC™)
SCRUMstudy - Accreditation Body for Scrum and AgileJan 2020 
Google Analytics Individual Qualification (IQ)
GoogleMar 2020- View certificate

Data-Driven Decision Making: The PwC Approach
PricewaterhouseCoopers Advisory, Capital Projects & InfrastructureApr 2020 - View certificate
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Digital Transformation Course
Boston Consulting Group (BCG)Nov 2020
Languages
- esEspañol
- inInglés
- itItaliano
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