Charly Mouawad

Experience

• 

  MetLife

  Jul 2010 - Sept 2010

  Customer Service Representative

  My journey into the professional world began with an internship at MetLife Alico, where I gained valuable exposure to the life insurance industry. This experience provided a solid foundation for my skills and knowledge.Exploring the Insurance Landscape:- Diverse Project Portfolio: I tackled a variety of projects and tasks, ranging from data entry and analysis to customer service and sales. This exposure allowed me to understand the different facets of the life insurance industry- Needs Assessment & Product Knowledge: I learned about the diverse life insurance policies offered and honed my ability to assess client needs and recommend the most suitable coverage options- Communication & Problem-Solving: Working collaboratively with clients and colleagues, I developed strong communication and problem-solving skills, essential for resolving issues and providing effective assistanceThis internship at MetLife Alico proved to be a challenging and rewarding experience. It ignited my interest in the insurance field and equipped me with the foundational skills necessary for continued growth. Show less

• 

  Excellence Awards Academy

  Jul 2011 - Aug 2016

  Elevating My Skills:My dedication and achievements resulted in a promotion to Key Account Manager. In this role, I:- B2B Event Success: Produced and delivered successful B2B events across the MENA and GCC regions, consistently exceeding customer expectations and building brand loyalty- Revenue Generation: Secured sponsorships and business development deals with well-known brands, contributing to a remarkable 23% revenue growth over a two-year period- Client Satisfaction: Built and maintained strong relationships with key accounts through exceptional customer service and high-quality event delivery- Onsite Expertise: Ensured the smooth and successful execution of onsite events and conferences, demonstrating strong organizational and leadership skillsThis experience at Excellence Awards Academy provided a comprehensive foundation in event management and business development, preparing me for the next chapter of my career journey. Show less My professional journey began at Excellence Awards Academy, where I honed my skills in event management.Building a strong foundation:Leveraging my International Business Management degree from Notre Dame University, I embarked on my career as an Account Manager. This role solidified my passion for event production by allowing me to:- Develop, Produce & Deliver: I spearheaded the development, production, and execution of corporate events and seminars, consistently exceeding expectations- Creative Spark: I actively brainstormed new concepts, activities, and sponsorship packages that generated significant revenue for the company- Project Management Prowess: I effectively set, communicated, and maintained project timelines and priorities, ensuring smooth execution- Building Relationships: I fostered strong relationships with potential stakeholders and sponsors, exploring partnership and funding opportunities Show less

  • Key Account Manager

    Aug 2013 - Aug 2016

  • Account Manager

    Jul 2011 - Jul 2013
• 

  M.I.C.E Lebanon

  Sept 2016 - Feb 2020

  Business Development Manager

  My career began with a passion for creating impactful corporate events. At M.I.C.E. Lebanon, I started as a Senior Sales Executive, quickly progressing to a Business Development Manager role. This journey allowed me to:- Leverage my Expertise: I utilized my knowledge of corporate event management to secure market access in Lebanon and the MENA region for a cutting-edge B2B technology profile- Launching the SmartEx Exhibition: I spearheaded the launch and management of the SmartEx Exhibition, demonstrating my expertise in event planning, execution, and post-event evaluation. This experience provided invaluable insights for future events- Building Partnerships & Revenue: Through strategic partnerships and securing sponsorships from both public and private sectors, I actively contributed to driving revenue generation for the company - Leading & Motivating: As a Business Development Manager, I provided strong leadership to a motivated team, ensuring the successful execution of the SmartEx Exhibition and fostering a collaborative work environment- Building Relationships & Expansion: Regular travel for site inspections helped me cultivate strong stakeholder relationshipsThis experience at M.I.C.E. Lebanon provided a strong foundation for my multifaceted skillset. Stay tuned for the next chapter of my career journey! Show less

• 

  SolarLandEnergy

  Mar 2020 - Jan 2021

  Business Development Specialist

  My time at Solar Land Energy as a Business Development Specialist solidified my passion for the ever-evolving solar energy industry. Here are some highlights of my contributions:- Market Research & Client Insights: Leveraged my market research expertise to identify trends, potential clients, and emerging opportunities within the dynamic solar energy sector in Saudi Arabia and the GCC region. This allowed me to tailor solutions that maximized client ROI- Building Client Relationships: Collaborated closely with clients to understand their unique solar energy goals. This client-centric approach fostered trust and led to the development of solutions meeting their specific needs- Effective Communication & Collaboration: Created compelling proposals, presentations, and quotations that effectively communicated the value proposition of Solar Land Energy's solutions. Additionally, I fostered cross-functional collaboration with engineering, finance, and marketing teams, ensuring seamless project delivery and client satisfaction. Show less

• 

  Platinum

  Apr 2021 - Sept 2023

  Business Development Manager EMEA

  The COVID-19 pandemic significantly impacted several industries including MICE and Solar energy, prompting me to leverage my business development expertise within a rapidly growing field – digital marketing.Thriving in this dynamic environment, I secured a role as a Business Development Manager (EMEA) at a multinational marketing agency based in Belgium and Saudi Arabia. This role allowed me to:- Identified and cultivated new business opportunities across the Middle East, GCC, and Europe regions- Built and maintained strong client and prospect relationships, fostering long-term partnerships- Collaborated with executives on business strategy, aligning client objectives with the agency's capabilities- Evaluated and maximized current business performance, focusing on reach, revenue, and growth potentialFueling my passion for continuous learning, I actively pursued certifications in Google Ads, SEO, Content Marketing, and Digital Marketing (HubSpot Academy & Google Skill Shop). This knowledge allowed me to assist the digital marketing team in creating online campaigns, analyzing ad performance, and optimizing ROAS (Return on Ad Spend).Recent Relocation: Due to a recent company reallocation to Saudi Arabia, a move not aligned with my long-term career goals, I have decided to pursue new opportunities. I am grateful for the experience and growth at this agency and excited for the next chapter! Show less