Vinod Kumar Rawal - "Ready For What's Next"

Experience

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  Deputed by GIPL at Government Commercial Tax department

  Jul 2010 - Dec 2014

  • Multi-server management (Application & Database).• Antivirus installation & support.• System setup & manage.• User training related to software & office tools.• Windows, application & driver installation.• File sharing and data management.• Printer & printer sharing management.• Device monitoring and troubleshooting.• Hardware & troubleshooting of desktops and laptops.• Troubleshooting network related issue in ISP Links in coordination with core network team.• Monitoring application & production server.• Team work & planning.• LAN, network & routers management.• Provides end-user helpdesk support to users.• Taking daily backup and daily reports.• Solving the issues based on the users requirement.• Network files sharing administration for users and server.• In addition the other duties including installation, printer administrator.• Daily monitoring of LAN & multiple lease lines & broadband lines manual testing, troubleshooting and reporting the status to the HQ location. Show less

  • IT Support Engineer (Server Location) Phoenix Manfin Pvt. Ltd

    Apr 2012 - Dec 2014

  • Programmer @ Jay Infotech

    Jul 2010 - Mar 2012
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  SICS Ahmedabad

  Jan 2015 - Dec 2015

  System Administrator

  • System setup & manage.• Windows, application & driver installation.• Device monitoring and troubleshooting.• LAN, Wi-Fi network & routers management.• Provides end-user helpdesk support to users & students.• Taking daily backup and daily reports.• Solving the issues based on the users requirement.• Network files sharing administration for users and server.• In addition the other duties including installation, printer administrator.

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  Confidential

  Dec 2015 - now

  Manager - IT & Infrastructure

  • Enterprise Resource Planning (ERP) installation, administration and implementations.• Systems and network management, sharing management and team management. • Remote-end-user ERP setup installation, SQL database installation and restore process.• Provides remote end-user helpdesk support to users and resolving issues at a multi-server networkenvironment & multiple plant locations.• Manage multi-servers.• Complete IT setup of the different processes with the proper architecture and well planning.• Manage & maintain multiple remote desktop connections.• Email/Accounts configuration and restore.• Manage & configure multi company outlets cloud base application.• Sales force application configuration, training and management.• Manage & monitoring vehicle tracking on cloud base application.• Taking regular backup configuration and restore on demand.• Manage & monitoring CCTV’s for multi-location.• Testing and evaluating new technology and migrations.• Manage & monitoring network devices (Switch/Firewall).• Network files sharing administration for users and server.• Social media management.• Tally ERP9 multi-users license installation & configuration.• File sharing and data management.• Regular data synchronizations in ERP system.• Manage all Wi-Fi network & routers.• Venders and distributors management.• Maintain an updated inventory/asset list of complete IT network infrastructure.• Provide services for link/devices augmentation deletion, relocation, connection, disconnection,etc as & when required.• Responding the user’s/vendors/distributors mail and completing the procedural documentationand relevant reports.• Daily monitoring of LAN & WAN or multiple lease lines & broadband lines manual testing,troubleshooting and reporting the status to the engineer in-charge at the location. Show less