Tim Meyer

Experience

• 

  Archetype Studios

  Jan 2018 - Jul 2018

  Quality Assurance Manager
• 

  Lincoln County School District, Oregon

  May 2018 - Oct 2021

  Team lead for Technology Support Specialist team. Serve as backup to Systems Administrator. Determine priorities for desktop support and helpdesk. Work in and configure Active Directory, G Suite Admin, Synergy SIS. Serve as main escalation point for Helpdesk and Technology Support Specialist I & II. Manage all end-user hardware purchasing recommendations. Serve as mid level network support. Manage 375+ wireless access points and configure layer 2 & 3 network switches. Provided front line technology support for staff and students. Served as first tier of escalation for Helpdesk and Technology Support Specialist I team members. Install, maintain, and troubleshoot a wide variety of computer systems including laptops, projectors, smart boards, smart phones, iPads, Chromebooks, etc.

  • Technology Support Specialist III

    May 2019 - Oct 2021

  • Technology Support Specialist II

    May 2018 - May 2019
• 

  Ednetics

  Oct 2021 - now

  Design, configure, and install Layer 3 and Layer 2 switching environments with projects including 150+ devices across multiple sites. Design, configure, and install large scale wireless deployments with projects including 500+ devices. Maintain dozens of customer networks and act as escalation point for support team and Network Field Technicians. Work with sales team to design validate and build large orders for customers across the Northwest. Configure and install Layer 2 switching. Assist with deployment of large-scale projects across multiple customers within the PNW. Act as escalation point for support team members and troubleshoot mid-level network issues. Work with multiple individuals across teams within Ednetics to assist with presales design.

  • Network Field Engineer

    Oct 2022 - now

  • Network Field Technician

    Oct 2021 - Oct 2022