Gema Caballero Mena

Experience

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  Hewlett Packard Enterprise

  Jul 2008 - Nov 2011

  Knowledge Manager

  • Managing the lifecycle of different projects: starting SharePoint collaboration environment, managing documentation to ensure consistency for audits as well as closing and archiving the content of the environments.• Definition of processes for each phase and tasks to be determined in the life cycle of each project.• Review, maintenance and update of the corporate image, templates and the different documents and tools used by the teams.• Creation of a shared space belonging to the documentation department allowing teams access to the different tools, as well as to other information of interest.• Assistance, support and review to the project managers in the preparation of all documentation to be included in the proposals to the clients (translation, pricing reviews, quality controls prior to financial department verification, etc.). • Drafting of manuals and user guides for the teams on life cycle procedures compliance. Support in the drafting of other documentary material such as sale proposals, pricing reports, etc.• Information and update tasks to the teams in relation to support functions provided by the documentation department. Calculation of metrics and preparation of reports based on the general usage of the documentation department the project teams. Show less

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  ISBAN

  Nov 2011 - Mar 2014

  • Control of compliance in due time and manner of all project stages.• Liaison with and coordination between designers and developers for the immediate resolution of incidents arising throughout the whole development process of the software products.• Daily reporting to the department director in relation to the status of the projects. • Designing, creating, maintaining and improving document collaboration environment for the department through SharePoint.• Managing and assessing the internal project documentation (technical specifications, homologations, contracts, etc.) as well as liaising with third-party companies collaborating in software development (factories).• File controlling and management of all resulting documentation.

  • Project Controller

    Apr 2013 - Mar 2014

  • Document Management Technician

    Nov 2011 - Apr 2013
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  Sandman Hotel Group

  Aug 2014 - Apr 2015

  Front Desk Office Assistant

  • Management and control of the reception department documentation and related information.• Support to other departments providing the necessary information for the execution of their tasks (cleaning, maintenance, etc.).• Checking in and out procedures. Registration, control and collection of services consumed by customers.• Booking management.

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  Credit Suisse

  Mar 2019 - Jun 2019

  Documentalista

  Project emerged for the extraordinary needs in document management after the "Brexit", performing the following functions:• Document management and processing of financial products, in constant coordination with teams from other European branches in order to ensure compliance with the procedures for preparing and delivering documentation.• Creation of a physical and digital file with its corresponding records, adapted to the information needs of the different departments, as well as the development of appropriate procedures related to its use, maintenance and updating. Show less

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  DXC Technology

  Jun 2019 - Nov 2019

  Document Management Consultan

  Consulting services consisting of the analysis of the document management carried out for an important renewable energy company. The analysis phase has the following tasks:• Creation of a form, which was delivered to the different business units, to obtain information on the document management carried out in each business unit and its departments.• Interviews with each representative of the business units based on the form in order to expand the information on it.• Special analysis at headquarters in Portugal and North America, conducting personal interviews in them.• Analysis of all information.• Delivery of functional and technical documentation on the current situation of the company with respect to its document management.• A proposal for a solution based on the needs detected and considering the special situation in the field of document management that exists in Portugal and North America. Show less

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  TECNOTRAMIT, SL

  Nov 2019 - Jun 2021

  Formalizador de productos hipotecarios
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  Garsa - Outsourcing bancario e inmobiliario

  Jun 2021 - Mar 2023

  Formalizador de productos hipotecarios
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  Econocom

  Mar 2023 - now

  Gestor Middle Office. Dpto. Operaciones.