Marielle Dinglasan

Experience

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  WistronInfocomm (Phils) Corp.

  Jul 2006 - Dec 2006

  Production Encoder

  • Filling of Documents• Xerox some Documents.• Attendance Monitoring per area/section.• Encoding Operators Shift report (output per process)• Weekly manpower schedule.• Monitoring monthly payroll send to hr personnel• Assist hired employees

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  MITSUMI PHILIPPINES, INC.

  Sept 2009 - Dec 2009

  Production Operator
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  Vetaf’s Superstore Inc

  Mar 2010 - Jul 2010

  Cashier / Checker
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  MITSUMI PHILIPPINES, INC.

  Sept 2010 - Jan 2011

  Production Operator
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  MMA COMPETENT CLIENT: DONG IN ENTECH K1, INC.

  Jan 2011 - Nov 2013

  • Keeping a record of all the maintenance and service activities, which have been conducted in a company.• Filling order forms and other documentations for the purchase of spare parts for machinery.• Efficiently managing time, meeting deadlines and completing all tasks assigned by the supervising authority.

  • Maintenance Clerk

    Jul 2012 - Nov 2013

  • Warehouse Clerk

    Jan 2011 - Jul 2012
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  DONG IN ENTECH K1, INC.

  Jan 2011 - Jul 2012

  Warehouse Clerk

  • Keeping a record of all the material receiving, issuance and service activities, which have been conducted in a company.• Filling order forms and other documentations for the material.• Coordinating work functions with fellow worker and other departments of the company.

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  PacificHub Corporation

  Nov 2013 - Sept 2014

  Call Center Associate

  • Handling task of receiving customer concern via email.• Responsible for performing clerical functions in support of the daily task operations assigned area.• Relay information to supervisors and other employees through in-person contact or via telephone and email communications.

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  ManpowerGroup / Client :ABS-CBN Corporation

  Nov 2014 - Feb 2020

  Data Encoder

  • Encode warranty card and customer details accurately and efficiently.• Monitor and update daily outstanding records for encoding.• Monitor and process change requests on customer details through Siebel SRs (Service Request) in a timely manner.• Perform any other office tasks that management requires assistance with such as sending emails, admin task, etc.

• 

  ABS-CBN Corporation

  Feb 2020 - Aug 2020

  Aftersales Specialist - TVPlus Go

  • Ensure high quality service & support solutions for the timely monitoring of customer issues and drive escalation where appropriate.• Entail regular coordination with the Service Center partner for day-to-day updates, reporting, escalation, and maintenance of SLAs on after-sales service.

• 

  Philippine Society for Orphan Disorders Inc.

  May 2021 - Aug 2021

  Administrative Assistant