Amiya Woods, CAM

Experience

• 

  University Advising & Career Development Center

  Sept 2011 - Jul 2014

  Special Events Intern

  Intern position while a student at Eastern Michigan University. Some of my responsibilities included contacting students, both current and former, via phone call or email about fairs and events held on campus. I also was responsible for building rapport with employers and vendors to invite them to participate with events; update contact information, confirm dates and times, along with tending to client's needs. Event hosting and event set up were some of my other duties in this role.

• 

  American Campus Communities

  Apr 2013 - Jun 2018

  Assisted with administration and managerial work that involved coordinating and supervising the entire operations of the property. Arranged monthly schedules for all employees. Assigned job duties and goals to all team members. Managed resident conflicts and challenging situations while delivering outstanding service. Developed marketing campaigns for all seasons. Managed coordination of all resident events and activities. Conducted weekly meetings, walkthroughs, and inspections. Generated traffic of prospective customers by assisting in producing advertisements for periodicals, direct mailers, follow-up letters, etc. Conducted all functions necessary to close the sale, including generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary. Completed bi-weekly market surveys; assisting in developing ideas to retain residents. Assisted with coordinating room assignments and roommate matching. Conducted leasing tours and answer phones. Participate in orientation marketing, housing fairs, open houses and other property events. Assisted with implementation of renewal marketing campaigns. Conduct all functions necessary to close the sale, generate new leads and maintain show rooms. Liaison between students and management.

  • Assistant General Manager

    Nov 2016 - Jun 2018

  • Leasing Coordinator

    Oct 2015 - Nov 2016

  • Community Assistant

    Apr 2013 - Oct 2015
• 

  Mountainview Properties, Inc.

  Jun 2018 - Apr 2019

  Leasing Specialist

  Assisted in leasing apartment homes effectively and professionally to prospects. Toured vacant apartments, models, and amenities to future residents. Supervised the marketing efforts at the leasing community such as social media marketing and advertising. Processed housing applications which consisted of running credit and background checks, leasing history, and employment verification. Responsible for updating availability reports, traffic reports, and monitoring renewals.

• 

  MAA

  Jul 2020 - Jul 2021

  Leasing Consultant

  Tour vacant apartments while thoroughly explaining pricing and lease terms. Support the leasing operations and financial performance of the community. Interact with prospective residents while securing lease agreements. Communicate lease expirations and facilitates lease renewals. Assist with property marketing activities and resident events. Preserve favorable relations with existing tenants.

• 

  Community Tax, LLC

  Aug 2021 - Aug 2022

  Case Analyst

  Specialist, assisting with IRS and state tax debt resolution. Help to resolve tax matters for clients that require professional assistance. Effectively collect details and specifics for eligibility of IRS programs. Responsible for managing expectations for clients regarding services to resolve their tax matter. Assist w/on boarding and overseeing cases through enrollment process.

• 

  DTN Management

  Aug 2023 - now

  Train, mentor, and provide leadership to all team members to support the goals of the company, property, and team members. Coordinate and direct the activities of all team members to achieve daily, weekly, monthly, and annual property goals. Develop and manage to the annual property budgets for assigned portfolio ensuring financial performance. Evaluate and manage all property advertising for assigned portfolio and marketing campaigns to ensure they align with meeting property goals. Maintain depth and knowledge of local market competition and macro market performance. maintain curb appeal and property pursuant to annual operating budget and capital plans. Planning and directing annual capital budgets for assigned portfolio. Show less

  • Multi-Site Property Manager

    Aug 2024 - now

  • Multi-Site Leasing Manager

    Aug 2023 - Jul 2024