
Louise Nielsen
Customer Service Representative

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About me
Microsoft SMC Account Manager at Concentrix, a techpowered total experience company #PowerOfConcentrix | Danish speaking
Education

Zealand institute of Business and Technology, Campus Næstved
2015 - 2017Bachelor's degree International sales and marketing managementActivities and Societies: DSR

Zealand institute of Business and Technology
2014 - 2015AP Degree Marketing/Marketing Management, Generelt
VIA UC
2013 - 2014AP degree Marketing Management
VUC Slagelse
2012 - 2013College Mathematics upgrade
Nordfyns folkehøjskole
2011 - 2011Personal develoment Lifestyle changes
Kalundborg Gymnasium
2007 - 2010College English A, Social studies B, Biology C. Elective courses in art and business economics.
Samsø Efterskole
2006 - 200710th grade, boarding school Ordinary 10th class learnings
Experience

Shell
Apr 2009 - May 2013Customer Service RepresentativeCustomer service with upselling and cross selling. Filling up stock, training new people and cleaning.

Rørby skole
Jun 2011 - Jun 2016Temporary teacherOn-call substitute teacher for 0-6th grade, teaching in Danish, history, social studies, English, Biology and PT.

Burchardt Reklamebureau A/S
Feb 2015 - May 2015InternshipA 3-month internship at a local advertisement bureau. I worked with internal and external matters, created case portfolios, did assistant work, researching information, detail and people with a focus on source criticism.

Howden
Aug 2016 - Nov 2016InternshipWorking in their product management team, working with analyzing and reporting their B2B patient feedback, doing international email campaigns, and quality assessing marketing material.

Kalundborg Kommune
Jun 2017 - Sept 2018Home Health Care Assistant
Autus Media
Oct 2017 - Dec 2018FreelanceAs a freelance marketing consultant, I have worked with small local businesses, to help them become more viable to potential customers. In that process, I worked within a local marketing company, Autus Media. I did basic CMS and SEO training, building and optimizing websites, content writing as well as supported the customers with business strategy, marketing and more visibility via social marketing and Google My BusinessI also took part in the internationally recognized business network group, BNI. Show less

Webcare Group
Jan 2019 - Aug 2022Website ManagerAs Website Manager for the Danish market my main focus was updating and maintaining the the website. This includes writing, updating and translating on and off-page content, while implementing and optimizing digital techniques, such as SEO and CRO, content marketing, establish market-specific outreach strategies, KPI reporting & strategic planning. As well as researching and identifying opportunities for the Danish market, such as potential new partner pharmacies and products.Throughout my 3 years, I became familiar with tools such as; WordPress, Google Workspace, Google Analytics, Search Console, and AdWords. As well as SEO browse, SEMrush, ProRank, and other SEO tools - plus working in both CMS and CRM, among others WordPress. Show less

Concentrix
Sept 2022 - nowAt Concentrix, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance. Our unique, holistic, and outcome-focused approach helps your business work smarter, more efficiently, and be better aligned for growth. We don’t just design and build next-gen CX solutions—we integrate them, manage them, and continually innovate them to benefit your business, your customers, and your brand.
Microsoft SMC Account Manager
Dec 2023 - nowMicrosoft Partner Connection Manager
Sept 2022 - Dec 2023
Licenses & Certifications

Microsoft certified: Azure Fundamentals
MicrosoftMar 2023
Languages
- daDansk
- enEnglish
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